First time ordering from this company and everything has been top notch. I came from another online provider, and the switch was smooth, response very timely and they even let me know my meds would b... Voir plus
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Customer service: A+ I put in a request for medication Sunday night and was approved within hours. Meds (Empower) shipped Tuesday and arrived at my house by Thursday. Great packaging - it’s in the up... Voir plus
I filled out the paperwork, submitted my current prescription, and received my compounded medication—all within just five days from start to finish! The medication came from Empower Pharmacy and... Voir plus
Moved over to PreventiveMD from Mochi and the experience so far has been phenomenal! Originally I was happy with Mochi until they announced the price increase for the Empower pharmacy for the higher d... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
PreventiveMD is a telehealth service built on a simple idea: know your body, optimize your future. We help people focused on prevention and longevity access physician-vetted peptide and GLP-1 protocols (including semaglutide and tirzepatide) without the friction of traditional healthcare. Every request is reviewed by a U.S.-licensed provider who prescribes only when a protocol is genuinely right for you. Medications are dispensed by state-licensed, U.S.-based 503A compounding pharmacies that follow strict quality standards, and delivered straight to your door. Our pricing is refreshingly transparent: self-pay with no insurance, no claims, and no surprise fees. You begin in about five minutes and pay only for your medication. If you'd like a more personal touch, concierge providers are available for one-on-one sessions at $99 each. We're guided by two principles: physician-vetted care, with every protocol curated by medical advisors who share our prevention- and longevity-focused philosophy; and radical transparency, including telling you honestly when a treatment or screening isn't right for you. Once you're a patient, your care portal keeps you connected — status updates, secure messaging with your care team, and wearable syncing so your providers see the full picture. And this is just the beginning. We're expanding into quarterly lab monitoring — fine-tuning your health with data, not guesswork — and proactive early-detection screenings, from cancer detection to cardiovascular risk and beyond. Start in five minutes, stay for life.
Coordonnées de contact
4,8
Excellent
83 avis
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Fast
Fast! Less than 3 days from intake to in hand. Excellent communication along the way.
23 juillet 2026
Réponse de PreventiveMD
Thank you, Dan. We're glad to hear you got your medication with that turnaround time. Looking forward to the next one!
The medicine arrived quickly and was…
The medicine arrived quickly and was very cold. I wish the needles weren’t loose in a baggie, but overall I had a wonderful experience!
Thank you!
22 juillet 2026
Réponse de PreventiveMD
Thank you very much! Well noted on the packaging, and we have been actively looking into this, so we appreciate you flagging it.
Réponse de PreventiveMD
Thank you for the kind words, Tara! Glad the service and turnaround hit the mark, and we'll strive to do even better.
Great service
Great service, everything went smoothly and I was approved and received my medication very quickly. Absolutely zero complaints!
22 juillet 2026
Réponse de PreventiveMD
Thank you so much for the kind words, Liz! Glad it went smoothly from approval through delivery. We're so glad to have you with us.
Réponse de PreventiveMD
Thank you for the recommendation, and for trusting us with your care, Kyle!
Everything from the start has been…
Everything from the start has been great. Incredible communication. Meds were packaged beautifully. I only wish when the meds were delivered I received a text because I was checking the tracking constantly and then didn’t check for 30 min and it was outside .
21 juillet 2026
Réponse de PreventiveMD
Thank you Ellen, and very fair point on the delivery text. Sitting on a tracking page and still missing the drop-off isn't the experience we want, and an improvement for this is in the works. Glad to have you with us and thank you for trusting us with your care!
PreventiveMD has been awesome to deal…
PreventiveMD has been awesome to deal with. Very helpful, very knowledgeable, and very customer first oriented. I will recommend and continue to use them. Great new company you should support!!
20 juillet 2026
Avis spontané
Réponse de PreventiveMD
Thank you Aaron, that's a generous endorsement, and we don't take it lightly as a young company still earning its reputation. We appreciate the recommendation and are glad to have you with us!
Officially my new provider!
PreventiveMD is officially my new provider. The prices are 100% transparent, communication is fast & helpful, you can choose between Empower/ Bordeaux pharmacies, they're open to feedback. Brian (owner/CEO) is a GLP-1 patient himself, which seems to contribute to the customer-centric service. They do have auto renew but are working on a delay/ skip shipment option which would make them better than perfect for me!!!
15 juillet 2026
Réponse de PreventiveMD
Thank you for laying all that out, Christie! The skip and delay option is actively in the works, so that gap should close before long. In the meantime, if you ever need a shipment moved, just reach out and we'll take care of it. Glad to have you with us.
This was my first time buying…
This was my first time buying compounded tirzepatide and I wouldn't hesitate to buy again from PreventativeMD. They were quick and use quality pharmacies.
15 juillet 2026
Réponse de PreventiveMD
Thank you so much, we're glad the first experience earned your confidence, and that the pharmacies we work with met the bar. We look forward to being here whenever you need us!
Awesome Experience
I am really impressed with the communication of PreventiveMD. They informed me every step in the process. They noted my preference of pharmacy, and it was shipped with no delays. I am truly grateful to find a telehealth company that truly cares in delivering great customer service.
17 juillet 2026
Réponse de PreventiveMD
Thank you, and we're grateful to have you. Keeping you informed and honoring your pharmacy preference are the kinds of details we work to get right, so it's good to hear they came through. We look forward to continuing to support you with your health journey!
Very good upfront pricing
Very good upfront pricing. From initial completion of forms to delivery only took about 4 days. Easy to work with and order from and was informed every step of the way what the status of my order was.
They also take the time to listen and talk to you if you have questions.
16 juillet 2026
Réponse de PreventiveMD
Thank you, Brian. Clear pricing and steady updates are things we care about getting right, so it's good to hear both landed for you, along with a quick turnaround. Glad to have you with us!
Great communication
Great communication. From intake, ordering, delivery times. I didn’t have to wonder where my order was.
All expectations + met. PreventiveMD kept me notified along the way. Recommend
15 juillet 2026
Réponse de PreventiveMD
Thank you! Not having to wonder where your order is should be the baseline, so we're glad the updates along the way did their job. We appreciate the recommendation and are grateful to have you with us.
Great packaging and arrived quickly
My order arrived quickly and it was well packaged so that it was still chilled despite the 95-100 degree temps. I haven’t started the medication yet but so far, an excellent experience!
15 juillet 2026
Réponse de PreventiveMD
Thank you! Keeping shipments cold in that kind of heat is something we pay close attention to, so it's good to hear it arrived in good shape. Wishing you well as you get started, and please reach out if any questions come up along the way.
Excellent Customer Service
They responded quickly to all of my questions. Made sure the doc got the info about dose and pharmacy preference. When there was a problem with Boudreaux's pharmacy (pharmacy's fault) PreventiveMD got it resolved within an hour and the medicine shipped later that afternoon. Very fast. Very easy.
14 juillet 2026
Réponse de PreventiveMD
Thank you for taking the time to write this! We're glad the pharmacy issue got sorted out quickly and your medication went out that afternoon, and that your dose and pharmacy preferences made it to your physician. Thank you for trusting us with your care!
Quick processing and delivery
Quick processing and delivery - submitted on a Saturday, delivered the following Wednesday.
15 juillet 2026
Réponse de PreventiveMD
Glad to hear you were pleased with the turnaround! Getting treatments to patients quickly is something we work hard at and are striving to improve even more, so it's good to hear it showed up in your experience.
New Patient
Love the support so far, easy intake and I feel
like this is going to be my new telehealth platform for sure! I have a healthcare background myself & I can say if it stays on track like it is, you’ll most likely go way beyond some of the other platforms out there, keep it up! 🙏🏻
13 juillet 2026
Réponse de PreventiveMD
Thank you for the kind words! Hearing this from someone with a healthcare background carries real weight, and it's the kind of vote of confidence that keeps us focused. We intend to stay on track. Glad to have you with us, and thank you for trusting us with your care.
Great Experience
I was formerly using another company for my products, and came across PreventitiveMD through a friend's recommendation. The process was easy, timely, and I didn't feel pressured or rushed. The video call with the MD was enlightening, payment was simple... great experience, I'm glad I found them.
2 juillet 2026
Réponse de PreventiveMD
Thank you, Daniel. We're glad the switch was an easy one, and that the visit with your physician gave you what you needed. Please pass our thanks along to the friend who sent you our way. We're happy to have you here!
Recommend Wholeheartedly
I honestly wasn’t expecting this level of customer service…
From the moment I signed up, the entire process was smooth and easy to follow. Anytime I had a question, someone got back to me quickly with a helpful answer, and I never felt like I was being rushed or treated like just another customer.
What really surprised me was that after my order arrived, the CEO actually called me personally to make sure everything had gone well. He asked about my experience, whether I had any questions, and genuinely wanted to know what they could do better. You don’t see that kind of follow-up very often, especially in healthcare.
It’s clear that the team cares a lot about the experience, not just processing orders. If this is how they treat every patient, they’re doing something right. I wouldn’t hesitate to recommend them.
2 juillet 2026
Réponse de PreventiveMD
Thank you, Phillip. Our CEO genuinely wants to hear from the people we serve, and hearing that the call landed the way it was intended means a lot to all of us. Feedback like yours is how we get better. We're grateful you'd recommend us, and glad to have you with us!
5 Stars
5 Stars
I’ve tried several telehealth platforms, and unexpected fees were always an issue. With PreventiveMD, the price was exactly what I paid—no hidden charges or confusing billing.
The experience was clear and straightforward, which built my trust in the company. Customer support was also excellent whenever I had questions. It’s refreshing to find a telehealth company that values transparency and makes things easy. This was such a better experience than I’ve had in the past. I definitely plan to stick with PreventiveMD.
2 juillet 2026
Réponse de PreventiveMD
Thank you, Kimberly. Transparent pricing is something we care deeply about, so we're glad the billing was clear and the experience earned your trust. It's great to hear our support team was there when you needed them. We're happy to have you with us and look forward to continuing to support you.
Highly Recommend
What stood out most about PreventiveMD was the emphasis on education and personalized care. I always felt informed, never pressured, and every recommendation was tailored to my needs and explained clearly. It’s refreshing to find a healthcare team that focuses on prevention and long-term health instead of quick fixes.
12 juin 2026
Réponse de PreventiveMD
Thank you, Stacey. Education and personalized care are at the heart of what we do, so it means a lot to hear that came through in your experience. We're grateful to have you with us and look forward to supporting your long-term health.
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