Primelifeclinic Avis 

I’m not one for leaving reviews, but after seeing some of the one star comments I felt obligated to… I’ve only recently started my TRT journey and if it wasn’t for the guys at Prime Life i would not of even tried!! Always there to help, always available to answer any questions and the level of service i personally have received has been top draw! If you’re looking for an affordable and engaging company to help you change your life then these guys are truly the ones to try!

The team are always fast to reply and very helpful and answered all my questions. I am very happy with the service I have received.

I can honestly say my experience with PrimeLife has been nothing but positive from the start (currently 6months in with their supportive plan).

From the very first consultation, I felt like I was being listened to — not rushed, not brushed off, but genuinely heard. They also set up an online chat with the doctor, prior to treatment, who takes the time to explain everything clearly, answer questions thoroughly, and make sure you understand the process before moving forward. The decision to go ahead after that became a 'no-brainer'.

What really stands out is that they deliver exactly what they promise. The clinical oversight is real and consistent — not just a one-time appointment and then you’re on your own. Their prescription services and medication management are handled professionally and efficiently, which makes the entire process smooth and stress-free. Everything is clearly communicated, and there are no surprises.

The ongoing treatment monitoring has been especially reassuring. They track progress carefully, check in regularly, and make adjustments when needed to ensure you’re getting the best possible results safely. It feels structured, responsible, and truly patient-focused.

If you’re looking for a TRT clinic that combines professionalism, transparency, and genuine care, PrimeLife absolutely delivers.

I'm a calmer, more focused and have far more energy as a result of signing up with PrimeLife.

Highly recommended.

Everything went smoothly when I transferred from my previous clinic. All consultations have been on time and full information given a nd I've felt listened too. Emails always answered within 24 hours and always happy to help. Add that to the prices being less than most other clinics and it's a no brainer to use prime life.

Very happy with the service received so far.

I had done quite a lot of research prior and decided to contact Prime life

I emailed on the 17th February, they reviewed the blood tests results I already had, answered my questions and scheduled my doctor appointment for the 20th February.

I then had a coaching call with Dan who explained the full injection process and answered all of my questions.

Perfect 10/10 and this is no joke. Had my first video call trt injection tutorial today and it couldn't have gone better, Dan was super helpful. Definitely recommend prime life to anyone 10/10

I rarely leave reviews, but Prime Clinic truly deserves one. Their level of professionalism, patience, and genuine support was outstanding from start to finish. Every email was answered quickly, every call was returned, and no question was treated as silly or unimportant. They took the time to explain everything clearly and made me feel supported and respected throughout the entire process. In a time when good communication is rare, their dedication really stands out. Highly recommended — excellent service and truly caring professionals.

Very impressed with the support and professionalism from the team at Prime Life so far.

Dan has been particularly helpful, taking the time to explain everything clearly and put my mind at ease without any pressure.

It’s still early days, but I’m already seeing the benefit and would happily recommend them to anyone considering their services.

The process was very simple from start to finish. Dan and the guys talk you through the whole process and what happens after each part. When I spoke to the doctor he was very good and put things in ways I can understand. When it came to taking my trt Dan was great he talked me through it and answered any question I had however silly it seemed. The aftercare has been great I had a few questions and just emailed and the team emailed back quickly. They have made the whole process very easy and I’m glad I am with the team. They seem to care about my process and results rather than just getting money out of me

I have just started my TRT journey, The Level of help, interaction, advice from support team has been amazing. They are trying to provide an effective TRT service at sensible prices.
They have made everything understandable, accessible and informative.
They’re great
(I have no association with any of these people, and they’re still great)

After doing quite a lot of research I ended up deciding to contact Prime Life Clinic as they seemed to be the best option especially in the 2 most important areas: quality of care and overall cost. After having my initial consultation with Dr Klaus Bruecker to have the Testosterone prescribed, purchased, everything explained to me and any questions I had to be answered and my coaching video call session with Dan Brown where he went over how exactly to decant, prepare and inject the Testosterone as well as also answering any questions I had I can safely say my conclusion of them being the best option was absolutely correct. Everyone I have spoken to so far all seem like they genuinely care and are in it for all the right reasons which is why I'm taking the time to leave this review. Can easily reccomend them to absolutely anyone looking to either start TRT or, like in my case, transfer over from the suboptimal NHS TRT treatment!

Very friendly, helpful, responsive and supportive staff.

Always on hand when you need them highly recommend!

I've been made to feel really comfortable and well guided from the start of the process. The product is affordable but has a really high quality of service.

I've been genuinely impressed with the service so far. The team seem to care about my wellbeing, and are knowledgeable and responsive whenever I have queries - which have been infrequent due to the thorough manner with which they communicate. I'd absolutely recommend Prime Life to people considering TRT.

Really expensive.

Paid £260 for a GP consultation

£59.99 a month got promised test E for £89.99

When I went to order the prescription they turned around and said this would be £100 extra (£189)

You have still have to pay for your own supplies, you have to pay for blood work which isn’t included in the subscription (£135 est)

Been with this company for a couple of months now they still continue to charge me. So far I’ve received no support/ check ins. Phone lines are always dead.

Not sure why I’m paying the £59.99? They seem more interested in the money. I only seem to receive messages about payment several times a day.

Not to mention they keep trying to force another treatment on to me which I’ve refused countless of times.

If you’re looking to start TRT please look elsewhere. I’ve paid a lot of money to this company with nothing to show for it.

I have recently started TRT with Prime Life Clinic, their team is very knowledgable and eager to help.

To start TRT I had a couple of blood tests that were reviewed by a doctor who talked through it with me and issued me a prescription after deciding treatment is a logical next step for me. Once I had recieved everything I needed to start treatment I had a thorough coaching session with one of the team that went through everything from start to finish, including how to decant the testosterone and how/when to take it.

Brilliant clinic, very helpful and friendly team who really seem to care about you as an individual. All emails or questions are replied to straight away and it all seems more personal than the bigger clinics. 2 weeks in and feeling confident and excited about continuing. Thanks again

Just started my TRT journey with prime life and so far really pleased. There pricing plan appealed to me and suited me more than the other companies. The support has been good. Dr Brueker is very efficient and informative. Dan and Simon have been great and very responsive to emails.

Excellent experience so far, really helpful coaches and respond to any questions with a hour or so. Also competitive pricing. Very happy would recommend 👍

Just started my TRT journey through Prime Life clinic. They have answered every question and really offer a friendly personal service. I'd put off getting this sorted for a while and did a lot of research into different companies, my experience so far would highly recommend