Private Ears Avis 

182
•
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

Absolutely the most friendliest people, fabulous service. I usually have a manual wax extraction as I've always been nervous of the noise of the suction. However, due to rather a lot of wax deep in, I... Voir plus

Noté 5 sur 5 étoiles

Appointment booked very quickly. Very pleasant helpful receptionist . Practitioner looked at my ears thoroughly and said I was all clear - no attempt to get me to pay for anything else Have now as... Voir plus

Noté 5 sur 5 étoiles

I was able to get an appointment quickly. The receptionist was very welcoming and I was seen on time. Jacquie was very professional and easy to talk to as usual. I use this facility twice a year and... Voir plus

Noté 5 sur 5 étoiles

I sent an e mail early on Monday asking if they could fit me in, and gave various days when I was available. I had a telephone call at 13-30, advising me they could not fit me in for any of those days... Voir plus


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4,9

Excellent

TrustScore 5 sur 5

182 avis

5 étoiles
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1 étoile

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4,9

Tous les avis

(182)

63 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Exceptional treatment

As I have to endure age related tinnitus having been exposed to years of loud noise, I was a little apprehensive about wax removal. I needn't have been. Totally stress free, painless and highly skilled procedures undertaken by both Emma and Steph managed to remove an unbelievable amount of cerumen from my ear canal, exposing my ear drums for the first time in decades. I have no hesitation in recommending highly Wimborne Private Ear Clinic.

14 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Emma is amazing

Emma is amazing, I have extremely narrow ear canals, which she had to tell me about as I had no idea even after many visits to doctors over the years. Which explains why my ears are constantly blocked and I need her help & micro suction. I had such a good visit today (30/04/25) and can hear so well it is like everyone is shouting. I had gotten so used to bad hearing, I didn't realise how bad it had become. She managed to do this on my dodgy narrow ears, thank you!

30 avril 2025
Avis spontané
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Réponse de Private Ears

Thank you so much for taking the time to share this lovely review Dena. It means so much to us when we hear such great comments from our wonderful clients, about how our team have done an incredible job assisting you on your hearing journey! Emma will be thrilled to know she helped!
Best wishes, The Private Ear Clinic Team

Noté 5 sur 5 étoiles

It was my first time going to private…

It was my first time going to private ear clinic and was recommended by a friend. I had both my ears waxed which she did very efficiently and was painless. Lovely cheerful and friendly ladies. I wish I had known before as I have been waiting 9 weeks with Specsavers as they cancelled twice so I cancelled them.i have been advised for a follow up appointment as just a small spot on one ear just to get it checked out.Also have to add how helpful the lady on reception was too. Would thoroughly recommend.

16 avril 2025
Avis spontané
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Réponse de Private Ears

Thank you so much Kathryn, your recommendation is wonderful and we’re so pleased that our Wimborne team could help! I am sure that they will be over the moon to read this.
Best wishes, The Private Ear Clinic Team

Noté 5 sur 5 étoiles

First clinic experience

This was my first time ever visiting a clinic for any medical reason, so I was fairly nervous leading up to my appointment. I had been experiencing loss of hearing in my right ear for up to 4 days following a cold.

I would like to give a huge thank you to my practicioner on the day, Stephanie, who was exactly the kind of person I needed, very reassuring and relaxed, and also after an inspection knew in great detail what was going on inside my ears.

I was given a microsuction on my right ear which sounded more scary than it actually was. This only took a few minutes, and thanks to Stephanie's reassurance and small talk allowed me to stay calm and let her crack on.

I would highly recommend The Private Ear Clinic in Hythe if you are local and have any troubles with your ears no matter how small, if anything does come back up I know I'll be in good hands!

13 avril 2025
Avis spontané
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Réponse de Private Ears

Thank you so much for taking the time to share this lovely review George. It means so much to us when we hear such great comments from our wonderful clients, about how our team have done an incredible job assisting you on your hearing journey!
Best wishes, The Private Ear Clinic Team

Noté 5 sur 5 étoiles

I am not the bravest in the world

I am not the bravest in the world, but my experience was first class. The staff are lovely and they make you feel relaxed and the whole process is straight forward and quick.
The difference to your hearing afterwards in amazing.

26 mars 2025
Avis spontané
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Réponse de Private Ears

Thank you so much for your 5* review- we really appreciate you supporting our small business!
Best wishes, The Private Ear Clinic Team

Noté 5 sur 5 étoiles

After an unsuccessful attempt by a…

After an unsuccessful attempt by a local pharmacy to suction both ears, my husband persuaded me to visit the clinic the same day. Within 15 minutes of painless treatment from Stephanie I was totally clear and full hearing restored. Stephanie was an absolute joy! She was very reassuring and explained the process every step of the way. Thank you so much.

19 mars 2025
Avis spontané
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Réponse de Private Ears

Thank you so much for taking the time to share this lovely review. Our team will be thrilled, especially Steph, she is an amazing team member who takes pride in her work. She will be over the moon to read your kind words!
Best wishes, The Private Ear Clinic Team

Noté 5 sur 5 étoiles

Life changing 👍🏼👍🏼

Couldn’t hear a thing and 30 secs later my hearing was 10/10 after they used a mini hoover in my ears 😊

Steph was amazing and a proper character too.

Thanks to you all 👍🏼👍🏼

3 mars 2025
Avis spontané
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Réponse de Private Ears

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve!
Best wishes, The Private Ear Clinic Team

Noté 5 sur 5 étoiles

Would highly recommend…

I recently had my ears dewaxed and was very pleased with the service, All the staff are friendly, helpful and professional. Would highly recommend.

17 février 2025
Avis spontané
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Réponse de Private Ears

Thank you for your kind words, your feedback is so invaluable to us. Please do let us know if we can help with anything else at all.
Best wishes, The Private Ear Clinic Team

Noté 5 sur 5 étoiles

Ear wax removal -excellent service

I booked in for this on line after having a long period of dull hearing to my left side and regularly blocking if wet.
I’m so glad I did, quickly booked in by Stella and soon brought in for an examination by Jacquie.
Stella found and removed a large blockage on my left side and suddenly I could hear properly again. I wish I had booked in for this a long time ago, now I shall come more regularly, just to monitor them or treat them as necessary. Both staff were lovely and I send my thanks to them. One drawback is that I will be able to hear my wife moaning at me, whereas before I could live in ignorant bliss.
Thanks again Jacquie !

9 février 2025
Avis spontané
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Réponse de Private Ears

Thank you so much for your wonderful recommendation. Jacquie, Stella and our whole Hythe team will be so happy to hear your kind words!
Best wishes, The Private Ear Clinic Team

Noté 5 sur 5 étoiles

The Private Ear Clinic in Wimborne

The Private Ear Clinic in Wimborne fitted my hearing aids in May 2023. Previously I tried NHS aids for well over a year, but had found them cumbersome, and there seemed to be little benefit. The aids from the Clinic remained in place due to using wire instead of tubes, the recharge system was preferable to batteries, and the sound quality was noticeably better.

They worked perfectly for 13 months, but in June 2024 failed completely and had to be returned. By January of this year I had returned them a further four times. It had been a large financial commitment, and as the problems continued I became increasingly concerned that I might have made a mistake, particularly as the warranty was due to run out in May of this year. Then, in the same month they were replaced free of charge with the next generation Unitron aids. These are under warranty until 2030.

Throughout the initial sales period and the ensuing difficulties Sarah gave an exemplary service, keeping me fully informed and assuring me that the matter would be resolved. I will be seeing her again in July for our six-month check.

5 janvier 2025
Avis spontané
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Réponse de Private Ears

Thank you so much for taking the time to leave us such amazing feedback Mr Bennetts! We have passed your kind words onto Sarah who will be thrilled to know she has assisted you well on your hearing journey.
Please do let us know anytime if you need us again in the future, we'd be so pleased to help!
Best wishes, The Private Ear Clinic Team

Noté 5 sur 5 étoiles

Excellent service

I was seen on time. The clinician was courteous, friendly and clearly proficient. I was very satisfied with the outcome, and would have no hesitation recommending the clinic to others.

13 décembre 2024
Avis spontané
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Réponse de Private Ears

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve!
Best wishes, The Private Ear Clinic Team

Noté 5 sur 5 étoiles

Thank you so much to Stephi for…

Thank you so much to Stephi for treating me this morning . I can now hear properly . A fantastic little
clinic , very professional, friendly and knowledgeable.

Blocked ears are not pleasant, thankfully they are now clear thanks to you .

Lara

27 novembre 2024
Avis spontané
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Réponse de Private Ears

Thank you for your amazing review Lara, we are thrilled we could help! Please do let us know if we can be of assistance in the future, we'd love to see you.

Best wishes, The Private Ear Clinic Team

Noté 5 sur 5 étoiles

The best!

I have used other companies before finding The Private Ear Clinic, and none of them have provided such excellent service as this one.
The receptionists are welcoming and friendly, and Sara Kent( my audiologist) is the best of the best. She is so helpful and knowledgable, and is dedicated to making sure you are 100% happy before you leave your appointment. The ongoing support is amazing.

25 novembre 2024
Avis spontané
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Réponse de Private Ears

Wow! What lovely feedback, we are so happy we could help Gwenda!
We look forward to seeing you again soon, but do call us if you ever need anything in the meantime and thank you.

Best wishes, The Private Ear Clinic Team

Noté 5 sur 5 étoiles

I am a carer and my wife struggles to…

I am a carer and my wife struggles to talk. I am quite deaf. I need the best hearing aid which I have got with the intense help and experience of the Private ear Clinic. A massive thanks.

5 novembre 2024
Avis spontané
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Réponse de Private Ears

Thank you for your 5 star review Mr Adcock, we are thrilled we could help and look forward to seeing you again soon!

Best wishes, The Private Ear Clinic Team

Noté 5 sur 5 étoiles

The friendliest

The friendliest, professional setting! Took my disabled, elderly dad - they helped from the moment we arrived outside the premises- helping me get him inside. Once inside the care, empathy, friendliness and professionalism were outstanding! Stephanie was so kind and understanding- made it a highlight! My dad has told everyone about her! Thank you

8 octobre 2024
Avis spontané
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Réponse de Private Ears

This is such an incredible review, thank you! It means so much to a small business like ours. We are overjoyed we could help and that you and your dad felt cared for.
Please do let us know if we can help in the future.

Best wishes, The Private Ear Clinic Team

Noté 5 sur 5 étoiles

Puts patients at ease

The fact that I phoned at 15.15pm on a Friday, the same afternoon I had an appointment at 16.00. The receptionist is extremely pleasant! Stephanie,who check my ears was Amazing!! Very gentle put you at ease straight away. Even though she didnt find any thing wrong, there was going to be no charge! Except for the initial 1st consultation. Would highly recommend this clinic.

18 octobre 2024
Avis spontané
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Réponse de Private Ears

Thank you for taking the time to leave this wonderful feedback for us, it means so much!
We're so pleased we could help, please do get in touch if you need us again in the future.

Best wishes, The Private Ear Clinic Team

Noté 5 sur 5 étoiles

A brilliant experience

I had been putting off dealing with my poor hearing for many years, the private ear clinic were fantastic at diagnosing whats wrong with my ears, two issues one that is easily fixed and the other longer term fix. Having done the easy short term fix my hearing is better than it has been for many years. A brilliant experience.

25 septembre 2024
Avis spontané
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Réponse de Private Ears

Thank you for your amazing feedback, it's so nice to read!
Please get in touch any time if we can help with anything else.
Best wishes, The Private Ear Clinic Team

Noté 5 sur 5 étoiles

After an appointment with my doctor…

After an appointment with my doctor they recommended The Private Ear Clinic in Wimborne ASAP to get to the bottom of my problem. After a phone call they were able to book me in the next day. Stephanie was my nurse and she was wonderful and treated my ear with a kind and professional attitude.

4 octobre 2024
Avis spontané
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Réponse de Private Ears

We are so pleased to hear we could help you so quickly, that's wonderful! We have passed your feedback onto Stephanie, she will be thrilled to receive your kind words.
Best wishes, The Private Ear Clinic Team

Noté 5 sur 5 étoiles

Very efficient

Very efficient, very friendly. Was offered an appointment for the following day. The nurse was very informative of everything she would be doing with the new method of micro suction. Thoroughly recommend.

26 septembre 2024
Avis spontané
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Réponse de Private Ears

Thank you for your great feedback, we are so pleased we could help!

Best wishes, The Private Ear Clinic Team

Noté 5 sur 5 étoiles

Ears can now hear

My appointment was at the Wimborne branch for the removal of ear wax. I was treated by Stephanie who carried out the procedure in a very professional and friendly manner. Initially, she explained the whole process and then gave a step-by-step commentary throughout to keep me informed.

For both ears the treatment lasted for approximately 20 minutes and at the end my hearing had been returned to normal.

The only drawback is that I can now hear my wife calling for me from a much greater distance!

25 septembre 2024
Avis spontané
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Réponse de Private Ears

Thank you so much for your wonderful review Mr Muir, we are overjoyed you enjoyed your visit to us and are now reaping the benefits!
Please do reach out if we can help with anything else in the future.

Best wishes, The Private Ear Clinic Team

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