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Prize Riot is a free-to-play social sweepstakes gaming platform featuring hundreds of casino-style games, promotions, tournaments, VIP rewards and more. Players can enjoy games using Gold Coins and may collect free Sweeps Coins through eligible promotional methods for the chance to redeem prizes. No purchase necessary. Eligibility restrictions apply. 18+.
Etats-Unis
3,7
9 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First redemption went through, I’ve requested a second and it has been almost a week without it being processed. No response from customer service, will change this to a 5 star if they help me resolve this
I would have gave a 5 star initially, I happened to win a good amount. They have not processed my redemption still and its been 3 days. Games were good and the welcome package was great, I will update this once I get my redemption.
Réponse de Prize Riot
Thanks for the feedback — and congrats on the win! 🎉 We’re glad you’ve been enjoying the games and welcome package. We know waiting on a redemption can take some of the excitement out of it, so please reach out to our Support team if you’d like us to check on the status.
We appreciate your patience, and once your redemption is complete, we’d love to hear how the rest of your experience went. 💜
Réponse de Prize Riot
We’ll take “goated” any day 😎 Appreciate you being part of the Riot — fr fr.
Update: finally got paid a week after requesting a redemption. Support never gave me an update or responded. Luckily the money hit my account but it's hard to trust them since support is basically unreachable
Customer service is basically non existent, payouts are slow.
Been waiting a week and no progress or movement despite being KYC verified. Support is unresponsive and/or unreachable. I try to live chat, they say they either aren't there and message them, or someone responds there and claims they will "email you later" aka giving you the runaround.
They have no problem sending automated promo/sale emails and accepting your money, but when it comes time to pay out, they disappear.
Their Trustpilot reviews also appear fake (all 5 star, some not even about Prize Riot itself, misspellings, generic BS, but no actual reports about people being PAID!!!)
Réponse de Prize Riot
Thanks for the update, Mike. We’re glad your payment arrived, and we’re sorry you were left waiting without clear answers. We understand your frustration and appreciate your honest feedback.
Réponse de Prize Riot
Thanks a bunch for the great feedback! Congrats on your win, and we’re happy you’re enjoying Prize Riot!
Fair and responsive to questions. Good selection of games.
Réponse de Prize Riot
Thanks, Brian! We’re glad you’re enjoying the games and that our team could help. We appreciate your support!
Legit so far and hasn’t. Let me down and does reply when question asked
Réponse de Prize Riot
Thanks! We’re happy you’re having a good experience. We appreciate you being part of Prize Riot!
Trustpilot is the one that I Trust with all the updates and reviews that I receive. I hope all of you will go with Trustpilot. Best wishes!!
Réponse de Prize Riot
Thanks, Jesse! If you’ve had a chance to try Prize Riot, we’d love to hear about your experience with us, too!
The amount of game selection that I can choose from.
Réponse de Prize Riot
Thanks a bunch! We’re glad you’re enjoying the game selection. Hope you’ve found a few favorites!
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