productcaregroup.com Avis 

7 540
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The delivery guys Big Reece and Chris Jones arrived on time, called us 15 minutes before arriving and were very courteous, polite and helpful. They helped by placing our washing machine exactly where... Voir plus

Noté 4 sur 5 étoiles

Greg the delivery man was fine and helpful. Unfortunately his instructions were not correct. The company were supposed to install the machine but did not give him the same instructions. Poor man look... Voir plus

Noté 5 sur 5 étoiles

Greg was super efficient, calling 10 mins prior to arrival. He was friendly, professional and fast! Our new fridge was place inside the cupboard in no time & instructions were given to us for use. He... Voir plus

Noté 5 sur 5 étoiles

Received courtesy call from Lee the driver advising on exact time od delivery. Delivery arrived on time, was unloaded before driver checked the best of two routes into kitchen. After wheeling on cart... Voir plus

4,7

Excellent

TrustScore 4.5 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(7 540)

2 933 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lee G was brilliant

Lee G was brilliant, was not only happy to get my new freezer all the way through the house and into the garden, he handled my toddler and him wanting to help/get in the way like an absolute pro!

15 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Connor A delivered my new oven…

Connor A delivered my new oven yesterday and was amazing. I knew he wouldn't be able to fully install it due to an issue with the sockets. But he absolutely went above and beyond to get what he could done for me. Highly recommend!!

14 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Greg was fantastic

Our technician Greg was absolutely fantastic today. Great quality service, arrived within the time slot and rang ahead to let us know he was close. Helped us to put our fridge freezer completely into where it belonged very well. Super friendly.

14 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Steve T and Declan T

Steve T and Declan T delivered washer today on time and was really polite and extremely helpful they couldn't do enough for you, nothing was too much trouble they explained everything well and even discarded of the rubbish 2 great delivery drivers would deffo trust them to deliver again

14 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing delivery

Amazing delivery. Chris had to take the tumble dryer up a lof stone steps , navigate a small vestibule and narrow door way. . He was so polite , helpful and never once complained stating don't worry this is all part of my job. He is the kind of worker an employer should value. Great customer service.

14 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Steven T & Declan T

Two lovely lads Steven T and Declan T delivered my fridge freezer, brought in the fridge for me too, kindly explain to me to plug in the fridge after 3 hours. I’m very happy 😀

14 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Connor A delivered our new washing machine and took the old one away. He was quick, professional and had the installation done within about 30 mins

14 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Booked delivery 3 weeks ago (order…

Booked delivery 3 weeks ago (order number SA-14329065).

Today they sent me email saying "Order Prebooking Failed" and I need to book another one with closest slot almost 2 weeks ahead! (Changed my order number to 0000000197952489)

1 Month to deliver in UK...

28 août 2026
Avis spontané
Logo de productcaregroup.com

Réponse de productcaregroup.com

Good Afternoon,

I am very sorry to learn of your experience.

If you haven't done so already, please could I ask that you email in to customer.services@productcaregroup.com confirming your delivery address or order number so as we are able to look in to this further. Please quote reference 1114835.

Kind regards,

Product Care Customer Engagement Team

Noté 5 sur 5 étoiles

tumble dryer delivery

Dragos delivered my tumble dryer. He called me 20 minutes prior to arriving. Took it to the laundry room. Really happy with the service from Dragos

14 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from Dragos Barbieru

Excellent service from Dragos! He was friendly, professional and very helpful. The appliances were delivered with care and installed perfectly. He made sure everything was working properly before leaving and left everything clean and tidy. Very happy with the service and would definitely recommend him! ⭐⭐⭐⭐⭐

14 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Josh Lowe delivered my tumble dryer…

Josh Lowe delivered my tumble dryer this morning. He gave me a 2hour delivery window. He rang me to tell me he was 5 minutes away. He was super polite and friendly. He Brought said tumble into the kitchen without being asked to. Lovely guy and service from this company.

14 septembre 2026
Avis spontané

L’expérience Trustpilot

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