productcaregroup.com Avis 

7 546
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The delivery guys Big Reece and Chris Jones arrived on time, called us 15 minutes before arriving and were very courteous, polite and helpful. They helped by placing our washing machine exactly where... Voir plus

Noté 5 sur 5 étoiles

Karl (engineer) and colleague came to deliver, install and get rid of the old double oven. They were ahead of schedule and called to inform me, to which i was happy with. Arrived to the property and w... Voir plus

Noté 4 sur 5 étoiles

Greg the delivery man was fine and helpful. Unfortunately his instructions were not correct. The company were supposed to install the machine but did not give him the same instructions. Poor man look... Voir plus

Noté 5 sur 5 étoiles

Greg was super efficient, calling 10 mins prior to arrival. He was friendly, professional and fast! Our new fridge was place inside the cupboard in no time & instructions were given to us for use. He... Voir plus

4,7

Excellent

TrustScore 4.5 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(7 546)

2 933 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Super Customer Service!

Prompt and efficient service from Debbie. Nothing was too much trouble and she set my mind at ease regarding a few queries.
Many thanks

8 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Was well informed of progress right up…

Was well informed of progress right up to delivery. Our technician Greg was professional, helpfull, polite. He is a credit to the company. Would highly recommend in the future. 5 star service.

8 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Tumble dryer delivery

Received delivery today, exceptional service received from drivers. Connor A & Ian W were courteous, professional and on time. I received a call prior to arrival. Could not have been more helpful. Wish all delivery drivers were like these two.

8 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Our courier, Greg, was absolutely fantastic. He was very careful with our item and incredibly understanding when we needed a little extra time to double-check our order. His patience and professionalism were greatly appreciated. Thank you, Greg, for providing such excellent service!

8 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Nightmare

Nightmare, We live in Manchester, the delivery of new washing machine coming from PCG Wigan depot which is part of Greater Manchester. on Monday 4pm, it will be delivered Tue 8 sept 2026 10am till 12 noon, On Tuesday 8 September 2026, it will be delivered today 10am till 12 noon. However at 9am TODAY tel call, your item has left wigan depot, and sent to SCOTLAND BY MISTAKE ???, It cannot now be delivered until Friday the 11 September 2026. Guess what, 12 noon same tue knock on door, hi we have your washing m/c, got it off van, I said, they said it had gone to Scotland, he said will its here now, then he checked side label, that was to another address, he said he cannot leave it with us, put it back on van, said, they had still listed in drop off instructions, although it was not on van, le left with the washer. Cannot now be delivered until Friday. What does one say, total garbage, the distress it has caused, & is causing.

8 septembre 2026
Avis spontané
Logo de productcaregroup.com

Réponse de productcaregroup.com

Good Morning,

I am very sorry to learn of your experience.

If you haven't done so already, please could I ask that you email in to customer.services@productcaregroup.com confirming your delivery address or order number so as we are able to look in to this further. Please quote reference 1111806.

Kind regards,

Product Care Customer Engagement Team

Noté 5 sur 5 étoiles

Delivery

Connor and Ian delivered my chest freezer today they were nice and friendly and handled my product with care, couldn’t have asked for a better service

8 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Fridge freezer delivery

Had a fridge freezer delivered yesterday by one man. It is sat in my garage and useless to me because I am an older woman who is unable to move it in to the kitchen. It would have been an easy job for 2 men. To add insult to injury the delivery driver even told me it was heavy 🙄. I feel like I’ve wasted my money. Shocking service

7 septembre 2026
Avis spontané
Logo de productcaregroup.com

Réponse de productcaregroup.com

Good Morning,

I am very sorry to learn of your experience.

If you haven't done so already, please could I ask that you email in to customer.services@productcaregroup.com confirming your delivery address or order number so as we are able to look in to this further. Please quote reference 1111448.

Kind regards,

Product Care Customer Engagement Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service received from Scott. Quickly responded to my email query and provided me with all the information I needed to be able to purchase replacement drawers for my freezer. Quick, easy and straightforward.

3 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great delivery

Great delivery, can't fault at all, gave an estimated time when 30 minutes away, arrived around the time stated. Two cheerful guys took care to make not a scratch or dent. They took away the rubbish and helped by placing in this case the fridge into the kitchen! Couldn't ask for more considering other companies, even though you pay would leave the rubbish or not even help when you pay for help! Thanks guys!

7 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Miele dishwasher install

Attila and Marius arrived at the time specified for deliver and install of a dishwasher. They were polite, helpful, took the old appliance away, installed and checked that the new dishwasher was working properly and that there were no leaks. Very pleased, they did an excellent job.

7 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

5 star service

Jordan and David delivered our washing machine and tumble dryer today, installing these and recycling our old ones. The communication prior to the delivery was excellent and Jordan was extremely friendly and helpful in getting everything sorted for us. Couldn’t be happier with his service.

7 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Mario and Rob helped remove my old…

Mario and Rob helped remove my old fridge and fit new one, which was a bit of a struggle to fit into my small kitchen, but they they moved it in carefully after unpacking outside. They had good team work!

5 septembre 2026
Avis spontané

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