propernutty.co.uk Avis 

262
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Slightly salted is by far my fav ever peanut butter - proper nutty just makes the best tasting peanut butter ever. I can’t seem to find it to buy anymore.. please tell me you are still operating & whe... Voir plus

Noté 5 sur 5 étoiles

Best peanut butter ever..great taste, no palm nut oil and recyclable/ reusable packaging. Once you’ve tasted this, you won't want any other nut butter. Available in some supermarkets but manufacturer... Voir plus

Noté 1 sur 5 étoiles

The recipe for the Smunchy peanut butter has changed since our last purchase. The peanut butter is now pale, oily, and doesn’t have the same nicely roasted flavour and crunch. Disappointing! Moreov... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

ProperNutty makes the tastiest peanut butter in Britain - a perfect balance of small pieces of nuts, and oil (and salt if buying the slightly salted). A lot of UK peanuts butters have a slightly bit... Voir plus

À propos de l'entreprise

  1. Fabricant de produits alimentaires

Écrit par l'entreprise

Proper Nutty is peanut butter done proper. We roast and grind our quality Argentinian peanuts within 2 hours in our artisan factory in Yorkshire. Suitable for vegans. No palm oil. No added sugar. Plastic free packaging.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

262 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(262)

3 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

This is the best peanut butter

This is the best peanut butter. I was very disappointed when they stopped selling it in my local supermarket ( I am in the south) but delivery is so excellent and very quick so it’s been fine. I prefer to buy 6 jars rather than a tin as I don’t get through a huge amount and sometimes find it’s got a little dry by the time I get to the end but you seem to have sold out of all the jars when I last ordered.
I love the slightly salted but have found unsalted excellent too.

21 avril 2024
Noté 5 sur 5 étoiles

How do you comment about peanut butter?

How do you comment about peanut butter? I suppose my best recommendation for this exhuberant company and their delicious peanut butter is that I keep buying it. Judging by the number of empty tins I have lying around (they may come in handy one day!), I definitely enjoy their product.

18 avril 2024
Noté 5 sur 5 étoiles

Almost perfection

Quick delivery....a bit pricey for delivery but reassuring to receive peanut butter without additives. Great service,great product. ***** 5 star quality

7 avril 2024
Noté 1 sur 5 étoiles

This use to be the best peanut butter…

This use to be the best peanut butter ever. I regularly bought the 1kg tin and recommended it to others. It was a 5 star brand. Today I noticed a colour change to the tin but had assumed the product was the same. Unfortunately not. The taste, texture and colour is disgusting. A Sloppy mess. Sadly I will not buy again. If this product has been bought out they have ruined it! Very sad.

20 avril 2024
Avis spontané
Noté 2 sur 5 étoiles

Latest batch is runnier

Latest batch is runnier, lighter in colour and smoother than normal - not what I'd call "smunchy". Now has a sticker saying "single origin hi oleic peanuts". I'd suggest you find origins of less oily peanuts and stop messing with a successful product. Suspect this is 100% to do with a recent change of directorship and Silver Spoon applying the usual corporate greed to ruin something that grew up as an antidote to the mainstream.

Edit post response: Amazing customer service - "we agree we produced a bad batch, but let's pretend it never happened, eh? Just be happy that you paid a premium for a bulk order of sub-par product". Honest, but very poor, response from a customer perspective.

14 mars 2024
Avis spontané
Logo de propernutty.co.uk

Réponse de propernutty.co.uk

Hi there, thanks for taking the time to review. Unfortunately, I agree with you...we've had a bad batch. I can assure you that this isn't an intentional change and we will be back to our Smunchy best quicker than you can say peanut butter made better! Simon

Noté 3 sur 5 étoiles

Not quite as good as usual

My order arrived, whilst very promptly, quite damaged. I emailed them, and they sent out a replacement immediately, which was brilliant. However, this batch of smunchy peanut butter is much more runny than usual, and doesn't seem to be as tasty. I've been buying from this company for many years, and plan to continue to do so, but I'm not as pleased with the product and the service as I used to be

15 février 2024
Logo de propernutty.co.uk

Réponse de propernutty.co.uk

Hi there - I'm really sorry but we have had a bad batch (due to variation in peanuts). I can assure you that this isn't the 'new norm' so we hope to be putting a smunchy smile back on your face soon. Simon

Noté 1 sur 5 étoiles

Was wonderful

Was wonderful - tasty, well roasted, good texture. But, apparently with no notice, the product has changed substantially - less tasty, less well roasted, the texture of smoother and not really ‘smunchy’ any more. Time to switch to a different brand!

24 février 2024
Avis spontané
Logo de propernutty.co.uk

Réponse de propernutty.co.uk

Unfortunately, I agree...we've had a bad batch BUT I promise we're all over it and this won't happen again...there are lots of great brands out there...but obviously we're the only Smunchy best :) Simon

Noté 5 sur 5 étoiles

Truly wonderful…

I ordered two jars of this wonderful peanut butter and it arrived in good time, well packed. I have bought the peanut butter before but have moved house and haven’t found a local supplier, so online worked well. It is delicious and no added sugar is even better!

10 février 2024
Noté 1 sur 5 étoiles

Disappointing recipe change for Smunchy…

The recipe for the Smunchy peanut butter has changed since our last purchase. The peanut butter is now pale, oily, and doesn’t have the same nicely roasted flavour and crunch. Disappointing!

Moreover, the change wasn’t clearly advertised on their website (picture still showed the old recipe can). Won’t be purchasing again.

25 janvier 2024
Logo de propernutty.co.uk

Réponse de propernutty.co.uk

Hi there - really sorry for your experience. This isn't a recipe change but I agree, there has been a change to product recently. This has been caused by a different batch (from the same location but a different part of the growing season) of peanuts. Going forward we will be back to our brilliant best and hope you'll give us another chance - if you email simon@propernutty.co.uk we can help that happen without risk for you. Simon

Noté 5 sur 5 étoiles

Great peanut butter and great service

Proper Nutty Smunchy is the best tasting peanut butter I've tried and it's 100% nuts - no salt and no palm oil. I ordered online as our nearest stockist is some distance away and my parcel arrived next day!

24 janvier 2024

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus