I ordered two packages of pasties as gifts for people. After hearing how nice they were decided to order some for myself. What a fantastically well balanced recipe. I love these cornish pasties.... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Another delivery from proper pasties & again..a proper job!! Turned up slap- bang in the middle of the 1hr delivery slot by dpd, Still frozen & packed superbly. I've ordered before so knew what to... Voir plus
L'entreprise a répondu
As the company name suggests, these are ’proper’ Cornish pasties! They arrived promptly, were well packaged and still frozen. The pasties are easily cooked in the oven and are absolutely delicious. An... Voir plus
L'entreprise a répondu
This was a fathers day gift . The scones were described by dad as delicious and the pies excellent The parcel arrived less than 48 hours from dispatch meaning everything was still chilled which p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store
Coordonnées de contact
Royaume-Uni
- sales@properpasty.co.uk
- properpasty.co.uk
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent
Ordered two mothers day hampers consisting of pasties and scones with cream, jam and tea. Delivered on time and very well packed. The mothers absolutely LOVED them. Will definately order again.
15 mars 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Jacqueline,
Thank you so much for your lovely feedback!
We're delighted to hear that both Mother's Day hampers arrived on time and that the mums absolutely loved them. It’s great to know everything was well packed and enjoyed.
We really appreciate your support and look forward to sending more pasties and cream teas your way in the future!
Warm regards,
The Proper Pasty Company
Great pasties and great service
Great pasties and great service. Will definitely purchase again!
23 février 2026
Réponse de Proper Pasty Company Ltd
Thank you for your kind review!
We're really pleased to hear you enjoyed the pasties and the service. We truly appreciate your support and look forward to sending more your way soon!
Kind regards,
The Proper Pasty Company
As a first time buyer
As a first time buyer, I found ordering was easy and straightforward. The delivery as per the instructions and packed well with no damage and still frozen. The price is very reasonable for my order and the quality of the product is excellent. The most enjoyable part was eating the pasties and are just great. Highly recommended and will definitely be buying more
23 février 2026
Réponse de Proper Pasty Company Ltd
Hi James,
Thank you for such a wonderful review!
We're really pleased to hear that your first experience with us was a great one — from the easy ordering and smooth delivery to the pasties arriving frozen and in perfect condition. It’s even better to know you enjoyed eating them most of all!
We truly appreciate the recommendation and look forward to sending more pasties your way soon.
Warm regards,
The Proper Pasty Company
Mothers Day Treat
Order arrived on time and well packed. Bought as a little afternoon treat for Mothers Day- pasties were tasty and lean, took abit longer to bake to ensure they were piping in the middle. Scones were very tasty 😋 we warmed them through in the oven. Defo recommend and will be using the company again in the future. Thank you 🤩
15 mars 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Thank you so much for your lovely review!
We’re delighted to hear your Mother’s Day treat arrived on time and was well packed. It’s great to know you enjoyed the pasties and that the scones went down well too — warming them in the oven is a perfect touch!
Thank you for the recommendation, and we look forward to sending more your way in the future.
Warm regards,
The Proper Pasty Company
REAL PROPER PASTIES
The Pasties arrived in a chill box, well packaged. Also a pictogram if how they mark each pasty. This is the 2nd time I had ordered them and they were as good as I remembered
28 juillet 2025
Réponse de Proper Pasty Company Ltd
Hi Lesley,
Thank you so much for your lovely feedback!
We’re really pleased to hear your pasties arrived well packaged and that the identification guide was helpful. It’s great to know they were just as good as you remembered on your second order — that means a lot to us.
We look forward to sending more your way soon!
Kind regards,
The Proper Pasty Company
Delicious
Ordered online and delivered directly to my home. Delicious traditional Cornish pasties and sausage rolls frozen and ready to cook or pop into my freezer. Plenty of good quality filling and lovely buttery pastry. Highly recommended.
7 mars 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Jacquiesen,
Thank you so much for your wonderful feedback!
We’re delighted to hear you enjoyed the traditional Cornish pasties and sausage rolls — especially the filling and buttery pastry. It’s great to know everything arrived in perfect condition and ready for the freezer or oven.
Thank you for the recommendation, and we look forward to sending more your way soon!
Kind regards,
The Proper Pasty Company
The pasties are80% filled with veggies.
26 janvier 2026
Réponse de Proper Pasty Company Ltd
Hi Felicity.
Thanks for your feedback.
Our traditional Cornish pasties are made to a set recipe using beef, potato, swede and onion, which follows the traditional style where vegetables make up a good portion of the filling alongside the meat. The meat content of a Cornish Pasty should be at least 12% of the overall ingredients, our bakery aims for a minimum of 14% meat content.
We appreciate everyone has their own preference when it comes to the balance of ingredients, but thank you for taking the time to share your thoughts.
Kind regards,
The Proper Pasty Company
I purchased the pasty and cream tea for…
I purchased the pasty and cream tea for my sisters birthday. She was absolutely delighted.
6 mars 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Patrick,
Thank you for your lovely feedback!
We’re so pleased to hear your sister was delighted with her birthday gift — the pasty and cream tea makes a wonderful treat.
Thanks again for choosing us for such a special occasion!
Kind regards,
The Proper Pasty Company
Delivery when promised and well…
Delivery when promised and well protected in the packaging. The pasties were very nice in my view, Shortcrust pastry was not too thick and the ingredients were prepared well, the potato was well proportioned and not hard when cooked, just about right.
Would definitely buy again in the future, Sausage rolls were free as well!
All in all a great product and very much enjoyed as a first time buyer. Thank you.
7 mars 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Anthony,
Thank you so much for your wonderful review!
We’re really pleased to hear your first order arrived as promised and well protected, and that you enjoyed the pasties — especially the balance of the filling and the shortcrust pastry. It’s great to know everything cooked up just right.
And we’re glad the free sausage rolls were a nice bonus too!
Thank you for giving us a try, and we look forward to sending more your way in the future.
Warm regards,
The Proper Pasty Company
Simple to order
Simple to order , acknowledgment immediate , kept up to date on delivery.
Delivered on time .pasties and scones were a gift for a friend . Who have said they were delicious .highly recommended.excellent service and product
6 mars 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Annita,
Thank you so much for your lovely feedback!
We’re really pleased to hear the ordering process was simple and that you were kept updated throughout the delivery. It’s great to know your friend enjoyed the pasties and scones too — what a thoughtful gift!
Thank you for the recommendation and your kind words about our service and products.
Warm regards,
The Proper Pasty Company
Just had my first 'pasties by post'…
Just had my first 'pasties by post' delivery. I was a little anxious as to whether they would arrive frozen and in good condition but I didn't need to worry. They arrived frozen. Well packaged. In great condition. They had a pasty identification chart so I knew which each flavour was. We have had the tikka ones and they were amazing. I will certainly be ordering more pasties from 'pasties by post'.
5 mars 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Debsie,
Thank you so much for your lovely review!
We’re really pleased to hear your first delivery arrived frozen, well packaged, and in great condition — that’s exactly what we aim for. It’s great to know the identification chart helped and that the chicken tikka pasties were a hit too!
We look forward to sending more your way when you’re ready for your next order.
Warm regards,
The Proper Pasty Company
What a surprise!
I ordered 6 pasties, two of which I have eaten so far, the lamb & mint and the peppered steak. Both were lovely. However they were both a complete surprise as I had no idea which ones I had put in the oven. They all arrived in one bag with no labels albeit very well packaged. If you like surprises this is the way to go. I would recommend based on the lovely flavours.
19 février 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Pamela,
Thank you for your lovely feedback — we’re really pleased to hear you enjoyed the lamb & mint and peppered steak pasties!
Just to let you know, each pasty has its own unique crimp marking so you can identify the flavour before baking. An A4 identification guide is included in the box which explains what each marking represents.
That said, we’re glad the surprise worked out well this time and that the flavours hit the mark! Thanks again for recommending us.
Warm regards,
The Proper Pasty Company
We moved from Cornwall 5 years ago and…
We moved from Cornwall 5 years ago and really miss it especially the pasty’s. I noticed Proper Pasty’s on Google and placed an order it was so easy to order great choice. Arrived when they said they would. Will definitely be ordering every month 10/10. We may be in Cumbria now but a little bit of Cornwall can be delivered every month to our door. Very Happy 😃
6 mars 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Philip,
Thank you so much for your wonderful feedback!
We’re really pleased to hear the ordering process was easy and that everything arrived just as expected. It means a lot to us to know we can bring a little taste of Cornwall up to Cumbria each month — especially for someone who knows a proper pasty!
We look forward to sending many more your way.
Warm regards,
The Proper Pasty Company
Absolutely delicious.
Absolutely brilliant the pasties are absolutely delicious very filling and a lovely selection too delivered still frozen just pop in the oven and voile ready to eat definitely in highly recommended
27 février 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Rod,
Thank you so much for the fantastic feedback!
We’re delighted to hear you’re enjoying the pasties and the selection — and that they arrived perfectly frozen and ready to bake. Just pop them in the oven and voilà!
We really appreciate the recommendation and look forward to your next order.
Kind regards,
The Proper Pasty Company
Taste
Taste,Filling, and cooked just right. My chef is brilliant, I've been associated to her for 50yrs, no complaints.
24 février 2026
Réponse de Proper Pasty Company Ltd
Hi Gerald,
Thank you so much for the lovely feedback!
We’re delighted to hear you enjoyed the taste, filling, and that they were cooked just right — and it sounds like you’ve got a brilliant chef at home too! 50 years of experience is hard to beat.
Thanks again for sharing your kind words.
Warm regards,
The Proper Pasty Company
These are the real thing, fantastic
Loved the pasties, and sausage rolls,
How do I order more sausages rolls?
24 février 2026
Réponse de Proper Pasty Company Ltd
Hi Dorothy,
Thanks for your lovely feedback!
We're so glad you enjoyed the pasties and sausage rolls.
You can order a pack of 24 sausage rolls directly via the product link below.
https://www.properpasty.co.uk/products/7-premium-sausage-roll-30-pack
Hope to send some more your way soon!
Kind regards,
The Proper Pasty Company
First time customer
First time I had ordered from this company. Bought large Cornish Pasties plus four sausage rolls. Arrived next day, frozen and well packaged.
I’ve yet to cook anything but I’m sure they will be tasty. Enclosed cooking guidance was very useful.
I contacted the company to check on the temperature / cooking time for sausage rolls in a conventional electric oven without a fan. Received a prompt reply from customer services.
23 février 2026
Réponse de Proper Pasty Company Ltd
Hi Peter,
Thank you so much for your lovely feedback!
We’re really pleased to hear your order arrived promptly, well packaged, and frozen as expected — that’s exactly what we aim for.
It’s also great to know you found the cooking guidance helpful and that our customer service team were able to assist you quickly with your oven query. We always want to make sure you get the very best results from your bake!
We hope you thoroughly enjoy your pasties and sausage rolls when you try them — and we’d love to hear what you think once you’ve had them.
Thank you again for giving us a try!
Warm regards,
The Proper Pasty Company
Pasty
These pasties are very filling and tasty.
Well packaged.
Would definitely order again.
23 février 2026
Réponse de Proper Pasty Company Ltd
Hi Kim,
Thank you for your lovely feedback!
We’re so pleased to hear you found the pasties filling and tasty, and that everything arrived well packaged. We look forward to your next order!
Kind regards,
The Proper Pasty Company
Love these pastys.They taste great
Love these pastys.They taste great, and are packed full. I especially like the pick your own choice. I would like labels on them, though, so I've some idea of which one I'm cooking. 😅
23 février 2026
Réponse de Proper Pasty Company Ltd
Hi Rachel,
Thank you so much — we’re really pleased you’re enjoying them and making the most of the Pick Your Own option!
Just to let you know, each pasty does have its own unique crimp marking so you can tell them apart. There’s also an A4 identification guide included in the box which explains what each marking means.
We don’t individually label or wrap them as part of our efforts to reduce packaging waste, but we do appreciate the feedback — it’s always helpful to hear what customers would find useful.
Thanks again for your support!
Warm regards,
The Proper Pasty Company
Pasty and contents full to the brim and…
Pasty and contents full to the brim and not with fresh air filling excellent.
23 février 2026
Réponse de Proper Pasty Company Ltd
Hi Mrs Hall,
Love that description — definitely no “fresh air filling” here!
Thank you so much for your feedback, we’re delighted you found them packed full and excellent. That’s exactly what we aim for. Hope to send more your way soon!
Kind regards,
The Proper Pasty Company
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.