prospermotors.ro Avis 10

TrustScore 4 sur 5

3,9

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À propos de l'entreprise

  1. Service de navette aéroport

Écrit par l'entreprise

Airport Shuttle services ! Fast and simple ! We provide shuttles for airport to your desired destination , such as hotel, city center , train station .


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

10 avis

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3,9

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(10)

0 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Avoid at all costs

Avoid at all costs. Renting from this company was one of the most stressful parts of our trip — and that’s saying something. It’s a very small operation with a fleet of old, tired vehicles that have clearly seen better days. Despite their worn-out condition, the owner seems to think these cars are luxury rentals. They’re not even close.

The only thing that seemed to work flawlessly was the GPS tracker — and not for your convenience. The owner used it to monitor our every move. We were followed, questioned, and checked up on constantly. It felt less like renting a car and more like being under surveillance. We’ve never encountered a car hire company that tracks you so obsessively or checks the car daily while you’re still using it.

It became clear very quickly that this company is more interested in catching customers out and squeezing extra money from them than offering a good service. The whole setup feels like a trap — from the attitude, to the condition of the vehicles, to the constant hovering and monitoring.

Also, be wary of the reviews. Almost all of the positive ones seem to come from accounts that have only ever reviewed this car hire company. That alone should raise some serious red flags. 🚩

If you’re hoping for a relaxed, stress-free holiday experience, do yourself a favor and stay far away from this place. There are plenty of legitimate, professional rental companies out there — this is not one of them.

21 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

AVOID AT ALL COSTS

AVOID AT ALL COSTS – Sophisticated Scam Operation

This company operates what I can only describe as a sophisticated scam. They track your every movement via GPS, then show up unannounced at your hotel to repossess the vehicle under the flimsiest of pretences. In our case, they claimed the contract had been breached because we briefly left a tarmac road (something nearly unavoidable in Romania, where over 70% of the roads are unpaved). We were sent to meet someone in a rural location—how else were we supposed to get there?

They also cited leaving the engine running for 45 minutes while a disabled passenger remained inside the vehicle in 40°C heat. They showed up with the contract in hand, pointing to the fine print about road surface restrictions, and then proceeded to point out a barely visible hairline scratch on the vehicle—likely there when we collected it at 2am in the dark.

This is how the scam works:
• They refuse to sell you full insurance.
• They insist on a €300 cash deposit.
• They track you, wait for a so-called “breach,” then reclaim the car and keep your deposit.
• They only refunded the unused rental days after we involved the police, but kept the €300 deposit.

In the end, we paid €400 for just two days of rental, with nothing to show for it but stress and wasted time. The car itself was in poor condition, full of warning lights. In fact, they even told us via message not to worry about the engine warning lights being on permanently. That should’ve been a red flag from the start.

Thankfully, we found a legitimate company—DriveSmart.ro. They delivered a car to our hotel within 30 minutes, provided full insurance, required just a €50 fuel deposit, and offered brand new cars. When we returned the car, the deposit was immediately refunded with zero issues.

Learn from our experience: stay well clear of this operation and choose a reputable company instead.

You will see that the company will follow me about and continue to lie, note the threats about legal action, would love my day in court with these people.

21 juillet 2025
Avis spontané
Logo de prospermotors.ro

Réponse de prospermotors.ro

We regret having to address a review that does not reflect the facts, yet it is important for other customers to know the truth.

The customer in question caused significant damage to the vehicle in less than 30 hours of rental, despite clear instructions to comply with the contract conditions. He ignored the prohibition on using the car on unpaved roads and repeatedly drove off‑road—actions that were documented and communicated to him in writing. The car was returned covered in mud, with cigarette ash on the seats and floor (smoking is forbidden by contract), scratches on three body panels, underbody impacts, and bent sills.

We therefore had to terminate the contract to protect our property—something any responsible company would do. All damages were inspected, documented, and included in an official file. The police were involved to clarify the situation, and every step we took is supported by evidence.

Despite this abusive behavior and the damages caused, the customer is now conducting an online campaign of harassment through false and defamatory reviews. We warn him that if this conduct does not cease immediately, we will pursue legal action to recover all material and reputational damages suffered by our company. The case file is already prepared.

We would also point out that we have dozens of positive reviews from satisfied clients who respect the rules and understand the responsibility involved in renting a vehicle.

Prosper Motors Rent a Car Sibiu is a reputable company that respects its customers but will not tolerate abuse or intentional damage.

Noté 5 sur 5 étoiles

The cars are clean

The cars are clean, modern, and well maintained. I appreciated that no credit card was required and everything was very transparent. The staff was friendly and responsive

16 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Fast and simple services

Fast and simple services! They are really profesionals in renting cars. I was very happy with the car they gave me and with their services!

26 avril 2025
Avis spontané
Logo de prospermotors.ro

Réponse de prospermotors.ro

Thank you for your review! We are glad that you had a good experice with our car rental services!

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