Protect A Bed Avis 

Product was OK however dispatch, delivery and customer service rubbish.
I ordered a mattress protector on 10/01/22 requesting it be sent to a different address (where I was recovering from an operation) than my billing address and received a confirmation email detailing both delivery and billing addresses. The email also said that they would notify me when shipped. Three days later I was contacted by a neighbour at my billing address saying that he had taken in a parcel for me which required a one and a half hour, very uncomfortable, round trip on my part only to find that it was the mattress protector I'd ordered.
The same day I collected it, I sent Protectabed an angry email telling them what happened and pointing out that their website under 'order update' was still showing my order awaiting dispatch and that I would receive shipping and delivery updates by both email and text, neither of which had happened.
The following day I received a reply to my email from Protectabed customer services apologising and saying "If you had contacted us we would have rearranged delivery to the correct address and collected the incorrect one.", difficult when, according to them it hadn't even been dispatched! The person replying had obviously nor read my email properly before replying especially when I finished the email by saying "Also, I wouldn't bother sending me a customer service satisfaction survey or asking for a rating unless you want the lowest possible score on either." They were warned!

Very happy with the product Very good quality.
I would recommend.

Purchased with a new mattress - the cover was more expensive than others, but comfort and durability has been excellent. The material is tough, but soft and allows for ventilation of the mattress. When bought with the mattress, the price was £56 (for 35cm deep king size cover) . Only 2 years later, when I bought this one, I had to pay £80 - hence only 4stars!

Originally bought a protect a bed mattress protector when we bought our new bed from a local retailer. I've been so impressed and pleased with the mattress protector I bought a second one for the bed in the spare room

Great products,great service,not much more to say

Does what it says on the packet-protects your bed completely.

Protects the bed and is good to wash and dry.

this was a set to replace ones we have had for around 5 years and had started to become discoloured due to my 'sweaty head' (as my wife calls it) they were perfect. a fair price for excellent quality,

The best waterproof mattress protectors I have ever bought.. worth every penny !!! Smooth, cool in summer and warm in winter. This is not like any other waterproof protector I have tried as no 'crunchy' sound or 'pastic' smell or feel. I have bought 3 of these for every bed in my home and guests sleeping over have also commented on their comfort.

Very soft and you can't tell they are on the bed. I have them on all my beds to protect the mattresses.

Easy to order, great product which is worth using to protect a new bed matress

This is the best bed protector there is of which I have. Tryed wouldn’t buy any other , it does what it says , keeps bed dry nothink get through this last one is a replacement of one I have had on for 10/11 years worth the money!

Pillow cases are fully lined with laminate fabric, but the mattress encasement protector isn't. It said it was for bed bugs, only one side is laminated. Thought I would be getting the same standard as 4 years ago, where it is fully laminated, for bed bugs. Luckily no bed bugs in current place. Wouldn't buy again if not fully bug proof

Whole process from ordering to delivery excellent. Product also excellent.

Ordering was easy and item arrived very promptly, I have had one of these mattress covers previously and they are excellent, nice and thin so not obvious it is there, keeps the mattress nice and clean.

Although delivery was slow, the product proved entirely satifactory.

I can readily recommend the Protectabed mattrass covers.

I ordered the wrong item by mistake & they were excellent at sorting it out. What could have been a stressful experience was made easy & uncomplicated.

Ordered a mattress protector from Protectabed and the product is excellent and can go in the tumble dryer.