Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered the Pudaier matte liquid lipsticks and a small eyeshadow palette. The pigmentation is actually very good for the price. The lipstick dries matte but doesn’t feel overly dry on my lips. Shipp... Voir plus

Noté 5 sur 5 étoiles

I used one of their face products, and I like how light it feels. For me, it's crucial that it doesn't feel heavy on the skin. For casual days, coverage is adequate.

Noté 1 sur 5 étoiles

Temo che questa sia un'azienda di truffatori. Ordine effettuato più di un mese fa e ad oggi irreperibile; impossibile tracciarlo e, nonostante abbia scritto due mail a distanza di giorni per capire co... Voir plus

Noté 5 sur 5 étoiles

I have had nothing but great success w Pudaier makeup. That said, I'd recommend using a third party site like Temu/Ali Express/Wish to order from, don't order from Pudaier.com. The third party sites... Voir plus

4,2

Bien

TrustScore 4 sur 5

24 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Their products feel more lighthearted…

Their products feel more lighthearted than serious, which I like. This type of makeup is meant to be experimented with rather than relied upon for perfection. It was enjoyable to try out despite a few hits and misses.

12 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

To be honest

To be honest, I didn't have high expectations for the lip gloss I ordered, but it surprised me. It is lightweight and not overly sticky, which is uncommon. I've been using it nearly every day.

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

After seeing their freckle stamp…

After seeing their freckle stamp online, I gave it a try, and it's a lot of fun. It took me a few tries to get it to look natural, but once I got it right, it went well with my makeup.

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

The quality of the products is decent

The quality of the products is decent. I bought a foundation and concealer. The coverage is good but the shade range could definitely be better. It worked fine once I mixed it with another foundation. Packaging was nice though.

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I ordered the Pudaier matte liquid…

I ordered the Pudaier matte liquid lipsticks and a small eyeshadow palette. The pigmentation is actually very good for the price. The lipstick dries matte but doesn’t feel overly dry on my lips. Shipping took around 12 days to the US which was acceptable. Overall pretty happy with the purchase.

10 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Probabilmente truffatori

Temo che questa sia un'azienda di truffatori. Ordine effettuato più di un mese fa e ad oggi irreperibile; impossibile tracciarlo e, nonostante abbia scritto due mail a distanza di giorni per capire come procedere, sono stata totalmente ignorata dal servizio clienti. Prima di acquistare sono venuta qui a vedere le recensioni e ho pensato fosse un'azienda attendibile ma ho commesso un errore madornale

26 mars 2026
Avis spontané
Noté 3 sur 5 étoiles

I like the shimmer lippy

I like the shimmer lippy. I ordered recently but not from the company directly but seller seemed to have ordered from them. I suddenly had a notification that a delivery attempt was made at 8:40 pm.Odd! I contacted seller insisting that no such attempt was made n he offered refund pronto but l didn't mind waiting for another 2 wks. However, refund was still made. Product is good,hope the delivery process will not be an issue as l still need my replacement.

14 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

lost package, most terrible customer service that I've ever experienced

After I wrote on LinkedIn, I used my LinkedIn Premium account to reach out to Pudaier employees. A manager in Romania responded, and she seemed genuinely sorry about the situation. However, she told me I needed to contact customer service, and from there, the same rude, ignorant, and unhelpful service continued....

I provided clear proof that DHL stated Pudaier had written the wrong address, but the company completely ignored it. I sent a screenshot of DHL's messages more than five times. They ignored it.

They insisted that I had to pay an extra $7 to have my package sent again. No refund, no free replacement package—just a link to pay the $7.

In the end, I had to pay $14 instead of $7. Despite their mistake, they acted as though I was the problem. They made no effort to compensate me, and it felt like I was the one at fault.

It’s ridiculous how much hassle I went through for just a couple of eyeliners I know. I was curious to see how far I would have to go to get my voice heard, and yet, nothing helped. They are still terrible.

18 février 2025
Avis spontané
Noté 1 sur 5 étoiles

They have been ignoring my emails about…

They have been ignoring my emails about my lost package for the past four months. They put the wrong address on my package, and DHL discovered the issue. Despite this, they have completely ignored my request for a refund or to resend the package. I even paid extra to ensure my package would be sent safely. I spent £50 and have received no customer service or compensation. I don’t know what to think at this point. Hopefully, they will respond eventually. I still believe they can fix their terrible customer service because they do have a good product.

21 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Colors are different, Customer Service absolutely horrendous

Delivery took long, Freckle Box did not come in the right color (light brown turned out cognac reddish). Customer service refuses to send the right color, but also sending back is no option - return label is not provided and product needs to be shipped to China?

Its been days of Pudaier emailing one sentence emails back and forth.

Not worth the money!

10 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Pudaier is FABULOUS-just don't order from Pudaier.com

I have had nothing but great success w Pudaier makeup. That said, I'd recommend using a third party site like Temu/Ali Express/Wish to order from, don't order from Pudaier.com. The third party sites sell the legit products available in China that are differing quality/availability than when ordering directly from the US based Pudaier.com. The makeup I ordered from Pudaier.com I wasn't satisfied with. Idk why the products differ but they really do.

Temu has the best selection of Pudaier products w very quick shipping times and I recommend ordering there than from the official US site. I've been using Pudaier makeup almost exclusively for a few years now. Pudaier makes the highest quality foundation - best I've ever used in my life and it's like $6. Some women pay up to $100 for foundation (which blows my mind)!!! Pudaier is a top-notch makeup brand that gets little recognition.

1 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

zero star

If I could rate zero star, I'd do that. I ordered a pack of six lipsticks eyeshadow palette, lipliners and colored eyeliner. It looked so good online. My fault is I didn't check reviews. I thought it was getting shipped from USA but it was coming from China. Absolutely worst quality ever. I bought those as gifts but I just tried the lipstick and it's texture is so bad. It doesn't feel nice it's greasy and sandlike. The color is nothing like the pictures. In fact it the colors were more neon. The ones that looks brown are actually bright orange when you open the lipstick. Worst ever! I spent $70 nothing worth it at all. Actually that's what I get for ordering cheap just believing the pictures

20 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Horrible Customer Service

I sent them emails, contacted via Instagram DM, and even commented on their post about my order and never heard back. One of my colored eyeliners arrived open. I wanted it replaced, but they completely ignored me. Considering reporting them to the FTC and/or BBB if they don't rectify it. Even if they do, it's ridiculous how much I had to reach out to get any response.

13 septembre 2022
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus