puppies.co.uk Avis 

402
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to navigate and use the app. Clear information on ways to contact seller (and app messenger worked well). Lots of advice available and clear to see and access.

Noté 5 sur 5 étoiles

Through puppies.co.uk I have found a fantastic breeder of cavalier king Charles spaniel puppies,i will be getting my puppy 19th March Teddy will be joining my other two cavaliers king Charles spaniels... Voir plus

Noté 5 sur 5 étoiles

Really surprised how nice and friendly they were. Asked regards puppy enquires and if any help was needed, luckily explained breeder was magic, Kc registered health checks, 5weeks free insurance and m... Voir plus

Noté 5 sur 5 étoiles

service. The website is easy to use, with a great selection of puppies and breeders, and the search filters made it simple to narrow down our options. We also found the information and guidance p... Voir plus

À propos de l'entreprise

  1. Maché en ligne

Écrit par l'entreprise

Puppies is the UKs most ethical place to buy and sell dogs as well as the number one source of information for dog lovers everywhere. We vet every puppy ad


Coordonnées de contact

  • Saint Mary's Road 112, LE16 7DX, Market Harborough, Royaume-Uni

  • puppies.co.uk

4,6

Excellent

TrustScore 4.5 sur 5

402 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 44 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(402)

120 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience

Great experience , very professional.. excellent

30 juin 2024
Avis spontané
Logo de puppies.co.uk

Réponse de puppies.co.uk

Thank you Zara. Email me if you need help on anything!

Jack

Noté 5 sur 5 étoiles

Good service

They are very good company quick delivery's and excellent with returned goods

30 juin 2025
Avis spontané
Logo de puppies.co.uk

Réponse de puppies.co.uk

Thank you !

Noté 5 sur 5 étoiles

EASY TO USE

EASY TO USE WILL BE USING AGAIN

30 juin 2025
Avis spontané
Logo de puppies.co.uk

Réponse de puppies.co.uk

Thank you ever so much Steve.

Let me know if we can help with anything... You have my email!

Best, Jack

Noté 5 sur 5 étoiles

I like this site.

I haven't made a purchase from this website yet; however, I do believe they deserve five stars. The website is clear of clutter and very easy to use.

The website is easy to navigate, allowing me to filter by breed, price, and location, and many listings include details about vaccinations, microchipping, and health checks. It encourages in-person viewings to help buyers avoid scams and often includes information about the puppy’s parents and any health testing that has been done.

30 juin 2025
Avis spontané
Logo de puppies.co.uk

Réponse de puppies.co.uk

Thank you Lisa!

Please do email me if I can help with anything. We are real people who REALLY care :)

Jack

Noté 5 sur 5 étoiles

I really like the email updates on…

I really like the email updates on things I may have forgotten along the process of buying a dog. As experienced dog owners you forget the little bits!
The secure payment is easy and makes me feel more comfortable than depositing straight into someone’s account.

2 juin 2025
Avis spontané
Logo de puppies.co.uk

Réponse de puppies.co.uk

Thank you Franki :)

Noté 5 sur 5 étoiles

Got my puppy Jack my visla looked on…

Got my puppy Jack my visla looked on line found someone a car journey away who was good dog breeder and bought the dog. Used this site twice now found my best mate is dog too great site easy to use

30 juin 2025
Avis spontané
Logo de puppies.co.uk

Réponse de puppies.co.uk

Thank you Chris. So glad to hear.

Best, Jack

Noté 1 sur 5 étoiles

breeder was a fraud

31 mai 2025
Avis spontané
Logo de puppies.co.uk

Réponse de puppies.co.uk

Hello Brian

I am afraid I cannot see any history of your usage of our website.

Can you please send me an email and we can investigate straight away.

All of our listings are reviewed by a real human and so I can only imagine there is a simple explanation!

Best, Jack

Noté 5 sur 5 étoiles

Having just Put my Boy up for Stud

Having just Put my Boy up for Stud, and getting a email confirmation to advise it was approved and live, I had a question to ask for future and the response in return was super quick, super easy and helpful thank to the team would highly recommend 5 star

14 mars 2025
Avis spontané
Logo de puppies.co.uk

Réponse de puppies.co.uk

Hi Theresa

Thanks for your feedback.

Jack

Noté 1 sur 5 étoiles

SCAMMED!!!!!!

SCAMMED!!!!!!! If using this website make sure to follow the websites policy by using Trustap that has been put in place!!

My wife used this to purchase a puppy to surprise my kids such a upsetting thing to happen to you when you have such high hopes and excitement to get scammed and no pup, horrible avoid at all costs don’t get sucked in to a seller asking to send over money directly, be vigilant and carful, as they may be very convincing by sending pictures, make sure it’s legit and have good contact with the seller. Ask to visit the pup before making any deposits if possible, if it sounds too good to be true then it is!!!

20 juillet 2024
Avis spontané
Logo de puppies.co.uk

Réponse de puppies.co.uk

UPDATE:
If you want to learn more about the safe way to purchase your new puppy, read our blog here: https://puppies.co.uk/puppy-advice/how-to-buy-a-puppy

This includes our terms of service where you must only send deposits via Trustap, and you must only do this after seeing the puppy with their mother at the breeders premises.

ORIGINAL REPLY:
Hi Kevin,

Thanks for the message.

Not to worry, this is exactly why we have the deposit safety scheme with Trustap.

We do many checks on our breeders which other websites do not and help more than 100,000 puppies find new homes each year.

Despite a very strong track record, we decided to invest very expensively into the Trustap safety deposit scheme to add a final layer of safety to our website which allows you to place a deposit into a safe account, and we protect it for you, as you will have seen all across our website the warning signs and in our blogs on how to buy a puppy, you are to only place deposits on puppies after you have seen them, and you are to do it via Trustap.

Therefore, I would be delighted to help you retrieve this deposit, if you just pass me your deposit reference number - I can look into it straight away. You can find that on your deposits page on your account.

Noté 5 sur 5 étoiles

Great Site

Jack is very helpful . I recommend puppies.co.uk to everyone . Thanks

6 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Zero response & complete waste of time

I tried to place an ad to rehome 2 beautiful dogs that need to stay together. 3 days later my advert was still pending so I contacted them via the contact us option early this morning. After zero reply I checked the status of my advert to see if its gone live & its now disappeared? I contacted them again this time via email & again zero response? I've kept dogs & many other pets for over 50 years. I am an extremely knowledgeable & responsible dog owner & yet this site couldn't even contact me before removing my ad to tell me if there's anything wrong with it & again they can't even reply to tell me why it's not gone live & now suddenly disappeared with no explanation. When I think of all the irresponsible sellers & scams I see everywhere these days its hard to believe a responsible genuine pet owner is unable to place a genuine ad to rehome 2 small family dogs. The fact nobody has once contacted me I think is just rude & appalling to be honest. I don't think I will waste my time ever bothering with this site again after zero response. Don't know who this Jack person is but he hasn't responded once or given me any explanation. I've just wasted over 3 days waiting & checking for my advert to go live. What a useless waste of time this site is...UPDATE..I've since managed to get in touch with this Jack who says he runs this site on his own. It seems this site only caters for greedy breeders selling overpriced pups purely for profit but don't cater for genuine knowledgeable experienced not for profit pet owners needing to rehome their healthy pet through no fault of their own. Shame really since there's so many people needing to rehome pets & equally many wanting to give a loving home to one but don't always want a puppy. Sadly this isn't a site I wish to be on anyway knowing this so have since deleted my account.UPDATE AGAIN. JUST GOT A DELAYED RESPONSE WEEKS LATER FROM JACK ON HERE BUT NOT DIRECTLY TO ME. This response is not an honest one now is it Jack. You asked me only if I was the original breeder of which I replied no bit they are mum & daughter. I could have certainly verified with all documentation that I was the owner & the genuine very sensitive reason for needing to rehome them but I was never asked this whatsoever. I do however remember you asked me not to leave you a negative review knowing full well that I already had which is probably the only reason you finally replied. This is what my email read in your exact words after I left a review..Quote "Your ad was rejected due to being an adult pet. Unfortunately if they are adult dogs which you did not breed yourself that is not something we accept" you then suggested a rehoming charity then said quote" I hope I don't see you pop up on my trust pilot reviews"(which I had already) there was no questions nor was I ever asked to verify anything whatsoever so your comments on here are completely untrue. I still have your email & would be happy to verify this with trustpilot.
The fact you take so long to respond.. weeks?months? to even respond says a lot about you & indeed you only do that when a review has been posted on here then even lied to make me look bad or pretty dodgy & yourself look good. Quite unprofessional in my opinion & extremely
dishonest & insulting. You did not know the genuine need for rehoming because you never replied then never once asked at all so you just completely lied on here. I posted in May, you respond in July?I'm very pleased to say though they both successfully got rehomed together & went to a lovely home via a very reputable accepting site & we've kept in touch & both settling in extremely well so you probably did me a favour by not responding. Good communication & honesty is a priority to me as far as any animal is concerned & my personal experience with you showed me neither. Jack, you certainly did not ask me anything other than if I was the breeder but that's ok because all ended well for these beautiful top pedigree little girls. They were mum & daughter & I posted them as mum & daughter. Their owner/breeder (my relative)had recently died & I had all the documentation you could need had you indeed ever asked me so not quite what happened is it Jack? Perhaps if you responded quicker & not weeks months later your version of events might be more accurate. You made it quite clear in your email you are in fact a breeders website only which perhaps you should make clear on your website. I just think it's such a shame your site can't help more genuine people & dogs given how many beautiful dogs currently need rehoming since lockdown & the cost of living has dramatically changed so many peoples circumstances through no fault of their own. Very sad really. Bye Jack.

18 mai 2023
Avis spontané
Logo de puppies.co.uk

Réponse de puppies.co.uk

Hello Chez,

As we discussed over email, our website does not accept rehome listings unless from rescue centres or the original breeder.

This is site policy and helps keep us the safest site on the internet for responsible breeders.

The pet world is rife with crime and poor behaviour so this is our policy to keep our breeders and buyers safe. If people are unable to verify why and how they happen to be selling adult dogs, and the history, our website is not a place for them, and they are free to use our competitors.

I requested that you provide proof to your claims or asked if you were the original breeder and you were unable to comply, so were, unfortunately, informed your post would not be accepted on the website.

Best, Jack

Noté 2 sur 5 étoiles

I have had a lot of views but only 3 or…

I have had a lot of views but only 3 or 4 calls

30 mars 2023
Logo de puppies.co.uk

Réponse de puppies.co.uk

Hello,

Thanks for your feedback.

I can see your Dachshund listing only got 3* rating on our site.

So you are aware, 5* rated litters will get 5-10X more views and because of the 5* rating buyers are more likely to want to click 'message' or 'phone call' as it is a sign of trust.

To achieve 5* ratings you must at the very minimum be health testing the parents of your litter in line with the kennel club standards for your breed, and that is how we keep our website for the most responsible breeders.

For Dachshund you would need to complete:

PRA

As you didn't complete this tests we cannot award more than 3*s.

Please consider the responsible method when breeding next time, we would be happy to give you any advice if you email info@puppies.co.uk.

Noté 2 sur 5 étoiles

Very little response

Very little response. No sales.

29 mars 2023
Logo de puppies.co.uk

Réponse de puppies.co.uk

Hello,

Thanks for your feedback.

I can see your Bullmastiff listing only got 3* rating on our site.

So you are aware, 5* rated litters will get 5-10X more views and because of the 5* rating buyers are more likely to want to click 'message' or 'phone call' as it is a sign of trust.

To achieve 5* ratings you must at the very minimum be health testing the parents of your litter in line with the kennel club standards for your breed, and that is how we keep our website for the most responsible breeders.

For Bullmastiff you would need to complete:

Hip dysplasia
Elbow dysplasia

As you didn't complete this tests we cannot award more than 3*s.

Please consider the responsible method when breeding next time, we would be happy to give you any advice if you email info@puppies.co.uk.

Noté 5 sur 5 étoiles

Great site & even better customer service

Great customer service, thank you! The requirements of the site feels like they really care about the welfare of animals being advertised.

10 avril 2023
Avis spontané
Logo de puppies.co.uk

Réponse de puppies.co.uk

Thank you ever so much Kirsty. It is my pleasure to serve and promote the most responsible breeding practices, like you demonstrate.

All the best, Jack

Noté 4 sur 5 étoiles
Logo de puppies.co.uk

Réponse de puppies.co.uk

Thank you ever so much Sally. It is my pleasure to serve and promote the most responsible breeding practices, like you demonstrate.

All the best, Jack

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus