Our 14 yr old Cocker Spaniel has been struggling with loosing his vision to cataracts. I have been giving him the Pupps calming treats alongside the lowest dose of prescription meds & using calming s... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I've been all over the place for more than a year, trying to sort out my dog's constant itching, seeing multiple vets and paying for medication but getting nowhere. Then, my vet suggested Pupps s... Voir plus
L'entreprise a répondu
I can't say for definite if the supplements work or not, as I am giving my dog these, as a preventative measure not because he has been diagnosed with arthritis. I will say though, that each tub of... Voir plus
L'entreprise a répondu
Good value for the calming supplements, and high potency! She *loves* the taste of them (she is very fussy and would not eat another brands equivalent). We are trying them for fearful, reactive beha... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Pupps
Écrit par l'entreprise
About Pupps
Pupps is a UK-based brand dedicated to improving the health and wellbeing of dogs through natural, effective solutions. Born from a simple idea — to make high-quality, accessible pet health products — we craft functional treats that support everyday canine needs and long-term vitality.
What we offer
- Calming Treats – ideal for dogs who struggle with stress, separation anxiety, or loud noises such as fireworks. Designed to promote relaxation and balanced behaviour naturally.
- Hip & Joint Support – helps maintain mobility, flexibility, and strength in active dogs or older pets prone to joint stiffness and discomfort.
- Itch Relief Treats – formulated to soothe dry, irritated skin and support dogs with seasonal sensitivities or allergies, promoting a healthier coat and overall comfort.
- Multivitamin Treats – an all-round daily boost supporting energy, immunity, and vitality, ensuring your dog feels their best every day.
- Pre & Probiotic Treats – developed to improve gut health, aid digestion, and support immune balance for happier, healthier tummies.
- Skin & Coat Treats – made to enhance shine, softness, and skin condition, leaving your dog’s coat visibly healthier and more radiant.
Every Pupps product is made with carefully selected, natural ingredients and contains no harmful additives. We’re driven by the special bond between pets and their families — focusing on practical, safe solutions that genuinely help, one wagging tail at a time.
Our promise
We aim to make your experience simple and positive: a straightforward 60-day money-back guarantee if you don’t see results with consistent use. Your dog’s wellbeing always comes first.
Shop & connect
Explore the full range here: pupps.com.
Follow us on Instagram, TikTok and Facebook: @puppsuk.
Join the Pupps community — where we prioritise your pet’s health, happiness and everyday confidence.
Coordonnées de contact
114-116 Fore Street, SG14 1AJ, Hertford, Royaume-Uni
- 07822014137
- customersupport@pupps.com
- pupps.com
4,6
Excellent
221 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer service when order went…
Great customer service when order went missing in post. Pre & probiotics very good, both my elderly dogs love them.
11 juin 2025
Avis spontané
Réponse de Pupps
Hi Jennifer,
Thanks for your kind words! We’re so glad it got sorted quickly and even happier to hear your elderly dogs are enjoying the Pre & Probiotics. Give them both a cuddle from us 🐶💛
Perfect for my puppy will definitely be…
Perfect for my puppy will definitely be repurchasing
13 juin 2025
Avis spontané
Réponse de Pupps
Hi Olivia,
That’s lovely to hear — thank you! So glad your puppy is getting on well with the treats. We look forward to seeing you again soon 🐾
I’m new to Pupps so this is my first…
I’m new to Pupps so this is my first order of pre and pro biotics, they came very quickly and were delivered by Royal Mail and not one of those unreliable couriers like YO***, early days yet but so far my rescue dog ate them with her food without any fuss, looking forward to the end result and might also try the stress and anxiety product as well very very soon
11 juin 2025
Avis spontané
Réponse de Pupps
Hi Mark,
Welcome to Pupps! We’re really happy to hear your rescue girl is enjoying the Pre & Probiotics with no fuss — and great to hear delivery was smooth too. Let us know how you both get on, and we’d love for you to try the calming ones when the time’s right!
Great treats and good prices
Easy ordering, fair prices and the treats (both calming and joint) have really made a difference to both our dogs.
1 juin 2025
Avis spontané
Réponse de Pupps
Hi Lynda,
Thank you so much for your lovely review – we’re really glad to hear the calming and joint treats are making a real difference for your dogs! We’re proud to offer something that genuinely helps, and it means a lot to know you’ve had a smooth experience with us too.
Réponse de Pupps
Hi Jackie,
Thanks so much for your kind words! We’re really pleased to hear you found everything easy to use and that our service was prompt. If you ever have any questions or need support, we’re always here to help.
Great
First day of use so can’t comment how good they are yet! But they look good and got free samples of all the chews!
27 mai 2025
Avis spontané
Réponse de Pupps
Hi Niamh,
Thanks for the lovely review! We’re glad your order arrived safely and that you enjoyed the free samples. Hopefully your pup loves them all! Do keep us posted on how you get on.
Great company to deal with
Great company to deal with, quick on communication too and the products are very good. Our dogs love the taste of the probiotic chews and are making a real difference early on as well. Thank you
6 mai 2025
Avis spontané
Réponse de Pupps
Thank you so much for the kind words! We’re really pleased to hear your dogs are loving the probiotic chews and that you’re already seeing a difference — that’s exactly what we hope for. We truly appreciate your support and look forward to helping your pups stay happy and healthy 🐾
Only just started taking them but loves…
Only just started taking them but loves the taste so far.
22 mai 2025
Avis spontané
Réponse de Pupps
Thanks for the review! Great to hear your pup’s enjoying the taste already — fingers crossed you see some great results soon too.
Réponse de Pupps
Appreciate you taking the time to leave a review. Glad to hear they’re doing the job!
TERRIBLE EXPERIENCE!
I HAD PURCHASED FROM THIS COMPANY AND ALL IM GOING TO SAY IS THEY DOD NOT HELP MY DOGS THERE WEEKS WORTH OF TREATS DIDNT TOUCH THE SIDES BUT THEY REFUNDED AFTER 6 EMAILS!
21 mai 2025
Réponse de Pupps
Hi Eamond,
We’re genuinely sorry to hear you feel this way, especially as we did honour our 60-day money-back guarantee and issued a full refund — even after multiple products were trialled all at once, which made it difficult to assess results properly.
Our treats are made with natural ingredients and are designed to support specific issues like digestion, joints, calming, etc. For best results, we always recommend focusing on one or two targeted products over time, which we had explained via email.
We also aim to reply to every customer promptly and with care. We responded to each of your messages and worked with you to resolve things fairly, including processing a full refund for both orders.
We’re proud to have helped thousands of dogs across the UK and are always here to help – but we do ask for a bit of clarity and fairness in return.
– The Pupps Team
Réponse de Pupps
Hi Marie,
Thanks so much for your lovely review! We’re really pleased your treats arrived quickly and that you enjoyed the samples – we always like to give customers a little something extra.
❤️
Great product my cockapoo loves the…
Great product my cockapoo loves the calming chews.
12 mai 2025
Avis spontané
Réponse de Pupps
Thanks so much, Carol! We’re so pleased your cockapoo is enjoying the calming chews – they’re a favourite for a reason 🐶💚 Let us know if you ever need anything or have any questions!
Good for distress dogs
12 mai 2025
Avis spontané
Réponse de Pupps
Thanks, Kay! We’re really glad to hear our calming treats are helping – giving dogs a sense of ease is exactly why we made them. Appreciate you taking the time to share 🐾
Great product
Great product, arrived quickly and no itching a difference in my dog
30 avril 2025
Avis spontané
Réponse de Pupps
Thanks for your kind words, Charlotte! We’re so happy to hear your dog’s itching has improved – that’s exactly what we love to hear. And glad the delivery was nice and quick too! 😊
Réponse de Pupps
Thanks so much for your kind words! We’re really glad your order arrived quickly and we hope our supplements make a big difference for your pup. If you ever need help choosing the right product or have any questions, just let us know – we’re always here to help 🐾
Wonderful products
We've been using the calming treats for a while and have now been using the pre/prebiotic treats for the past 3 months or so.
My dog is very fussy and not food motivated and he loves both these supplements. The fibre treats have definitely helped with his anal glands and reduced the visits to the vets. I highly recommend the products and the speed of delivery.
I would say it's beneficial to keep an eye on the website for discounts and sales to top up.
I will continue to use pupps.
2 mai 2025
Avis spontané
Réponse de Pupps
Thanks so much Laura – this is exactly the kind of feedback we love to hear! So glad your dog is enjoying both the calming and pre/probiotic treats (especially being fussy!). Thanks for being part of the Pupps family 🐶
So far, So good
My French bulldog, aged 1, has been taking 2 a day so far for just under 2 weeks. Despite the duration being fairly small to see significant results yet, we have seen him express a calmer presence in situations that previously may have caused overstimulation or anxiousness.
We hope to continue seeing further improvements, but so far so good!
19 avril 2025
Avis spontané
Réponse de Pupps
Thanks for sharing your early progress, Charley! Great to hear your Frenchie is already showing signs of being more settled – that’s a brilliant start. Keep us posted over the next few weeks and if you’ve any questions at all about dosing or behaviour, feel free to get in touch 🐾
Promising calming supplements
Good value for the calming supplements, and high potency! She *loves* the taste of them (she is very fussy and would not eat another brands equivalent). We are trying them for fearful, reactive behaviour. I've researched the ingredients and am particularly interested the long-term effects.
2-week update; we have seen improvements, a) decreased anxiety in the car, for the first time ever she walked up to the car door willingly, b) better reliance on us when she is scared e.g., of the front door, of loud unfamiliar noises when walking, and in training class with other dogs.
Still a way to go but I will post another update!
1 mai 2025
Avis spontané
Réponse de Pupps
Thanks so much Anna – we really appreciate how thoughtful your review is. We’re pleased to hear your pup is accepting the chews, especially with her being fussy! It’s great that you’ve looked into the ingredients and we’d love to hear how things go long-term – do keep us updated 🐶
Réponse de Pupps
Hi Hubs,
Thanks so much for your kind words! We’re really pleased to hear you were happy with our service and the speedy delivery. If there’s anything else you need, we’re always here to help!
Réponse de Pupps
Hi Simon,
Thanks for taking the time to leave us a review – we’re glad your order arrived quickly! We appreciate your support and look forward to seeing you again soon.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.