Purecut Avis 

Fraudulent monthly membership fee! Call your Credit Card Company and cancel payment and then cancel your Credit Card and you will get a new Credit Card with a different number.

I ordered a cutting board and then was charged an additional $29 monthly. Avoid this company

Avoid. Like everyone else I brought a chopping board. Then had £22 taken twice from my account without authorisation or receiving any other product. No response from customer services. I’ve had to contact my bank to ensure no future payments are taken fraudulently.

Poor quality goods is one thing. Filching £22 without authorisation from my credit card is another.

Under the law in every country, to take money or goods without authorisation is theft.

Pure Cut has just done that to me.

This company ignores all emails and has no telephone number.

I ordered a set of chopping boards and a mat, some weeks later a single chopping board was delivered. The rest have still not arrived. I disputed the charge and they provided false information to my card provider.

In addition, like everyone else on here, an unauthorised charge was made to my card for a membership that I never asked for some weeks after the initial purchase - this charge is fraudulent.

Avoid this company.

The cutting boards seem ok although they were scratched, but the killer is that you are unknowingly signed up for a subscription for who knows what that charges $29/month. I tried to contact them, but no one replies. DO NOT BUY ANYTHING from this company.

BEWARE
With every purchase, a complimentary trial subscription to our PureCut Collective is automatically included. This subscription is part of your product bundle and comes pre-activated with your order. After the trial period, the subscription renews monthly at $29.99.

This is a scam and almost impossible to get out of. From some comments it could be some sort of pyramid scheme. DO NOT BUY!

OLYMPIC GAMES ( CUTTING BOARD )

PURECUT 68% ONE STAR ( 1ST PLACE) GOLD

BONUS ( AUTO MONTHLY SUBSCRIPTION ) SCAM INCLUDED
-----------------------------------------------------------
TITA - CHEF 100% ONE STAR STAR ( 2ND PLACE ) SILVER

KATU - CHEF 92% ONE STAR( 3RD PLACE ) BRONZE

KATU - CHEF BOARD ( 4TH PLACE ) VERSION 2.0
--------------------------------------------------------
RED ALERT - TRUST PILOT SEARCH

CHEF FAMILY EVIDENCE:

KATU-CHEF & KATU- CHEF BOARD ( UPGRADE VERSION 2.0 ) & TITA-CHEF ( CUTTING BOARD )

ODD BALL & DISOWNED ( BY CHEF ) FAMILY EVIDENCE:

PURECUT ( CUTTING BOARD ) - HIDDEN FROM CONSUMERS A MONTHLY SUBSCRIBE $29 DONATION

BTW - CHECK OUT MY DEEFOCUS POST

Unfortunately, I wanted to be happy with this product and I am with the product itself but this company charges a monthly recurring fee after one item is purchased WITH NO WARNING. DO NOT BUY FROM THEM. They will charge you $30/month following one purchase and will not refund your money despite numerous attempts of contacting customer service. Instead, they will say we will update you in 1-2 days on the status of your request and never do anything about it. Very disappointed with my experience..

So so dodgy - I bought a board and then about 6 weeks laster they took £22 from my account, with no notice, I then had an email thanking me for joining their membership. I have no idea how they kept my card details on record. After complaining they’ve offered me first 20% and now 40% refund on the membership. Why they think anyone would want a monthly membership for a chopping board company, in which the membership only offers you discounts, is ridiculous. How many chopping boards do they think people would buy?! Total scam. Total joke of a company.

I was charged a monthly fee that was unbeknownst to me. They wouldn’t refund it but did cancel it. I bought chopping boards and thought that was the end of the transaction. The boards aren’t the best of quality and probably would have been better off buying something off of Amazon. Steer clear of PureCut. It’s a sham.

Warning about Pure Cut Unexpected Charges!

I placed two one-time orders with Pure Cut for their titanium utensils and cutting board, and everything seemed normal. The orders confirmation clearly showed a standard purchase with no mention of a subscription, recurring charges, or membership.

However, a month later I noticed additional two transactions on my bank account that I did not authorise. I emailed their support on 19th July to challenge these charges, but they responded the following:.

We sincerely apologize for any confusion regarding the PureCut Collective trial, and truly appreciate your patience throughout this process.
We want to confirm that your subscription has been successfully canceled, and no further charges will be incurred moving forward. However, your trial benefits remain valid for 30 days from the date of purchase, meaning you can still enjoy exclusive discounts and priority customer support during this period.
Please note that once the subscription has been charged, no refunds can be issued for that payment. However, you can cancel at any time to avoid future charges.
For a better understanding of our subscription refund and cancellation policy, we encourage you to visit our website and review the full details outlined there.
We regret any frustration the previous enrollment may have caused and truly appreciate your understanding. If you have any other questions or need further assistance, please don’t hesitate to reach out—we’re always happy to help!

I want to highlight this so others are aware:
1) The original order looked like a regular one-off purchase (see your order confirmations)
2) There was no clear notice of a subscription or recurring payment
3) No reply from customer service after raising the issue

If you're considering buying from Pure Cut, check your credit card statements closely and be cautious of any hidden subscriptions. I’m now pursuing this with my credit card company.

Transparency matters. Please share to help others avoid the same issue. #PureCut #SubscriptionScam #ConsumerWarning #HiddenCharges

The board was okay. It’s not titanium as promised. $51 for a small cutting board wasn’t a bargain plus shipping costs. Took over 3 weeks to arrive. The real scam is that they sign you up for their “collective” & charge you $45 a month for nothing. They claim it’s mentioned at the point of sale but I never saw the cost and it seemed like you were opted in automatically. I presume it happens every month. They claim it’s to get you a small percentage off future purchases that you may or may not make. That’s 88% of the cost of a cutting board for absolutely nothing! You can’t call them. They take 3 days to respond to emails. You can’t unsubscribe from the collective via your purchase account. I put a block in my card & told them to remove me from their collective but I don’t trust them. Just don’t buy from them. I wish I could rate them zero stars. Instagram hosts these scammers so beware of buying from sellers on Instagram.

I received my cutting board and then started getting charged $29 a month - for a membership I never signed up for. There is no way to cancel on the website, no phone number, and no response to email provided. Avoid!!!!

I got scammed into their $29 monthly charge after I made a purchase. Total and utter BS. I wish I had come here to read reviews before placing an order. I contacted customer support but they refused to refund me. Such a joke. This company should be shut down. Seriously, with this many complaints for the same issue, they should be shut down. It should be illegal.

I am really disappointed in this company, they do not respond to my emails. It seems I am not the only customer who did not see the box to tick that would prevent me from paying £22 twice now for a subscription.
It was not very apparent, they are taking money from people who do not want a subscription. I have had NO special offers?
I don’t remember getting an email informing me of this subscription and how I could cancel it? I have requested it be stopped in many emails and my money refunded but they still don’t reply.
How do we go forward with a company that is so totally dishonest and not able to see a genuine mistake was made.
I ask again, please will you have the courtesy to reply.
Please unsubscribe me and be more transparent in your way of taking money from people who are not wanting your subscription.

Although I decided not to buy any of the cutting boards, as I feel that the damage they will potentially cause to my knifes is unacceptable, the spam emails are continuing after I have updated my settings and requested no further contact.
This sort of abuse should be controlled by the ombudsman. The abuse continues 3 months later, this is now a police matter.

I hate that i didnt do my research on this company! What scam artists they are! Who in their right mind agrees to pay $29/mo for nothing!!! Literally! And I NEVER received an email after the free month was up like their website says on how to cancel the subscription! Ive emailed them with no response. I have to go through my credit card company now! Buyers beware! Stay away from PureCut! Shady company to deal with!

Horrible company with terrible costumer service. DO NOT BUY from them. Cutting board is OK however, the logo on one of the cutting board was off, board looking terrible. I have tried for a month to contact them via email and phone, no reply. I have also got charged $29 for unknow reason. This is a very bad way to do business. Shame on you Purecut.