Don't buy....!!! WARNING....WRONG ITEM DELIVERED THEY WONT ACCEPT IT BACK AND OMLY OFFERED 5% REFUND...OR SEND BACK AT OWN COST AND THEY WILL "CONSUDER" PARTIAL REFUND.....BEWARE...
L'entreprise a répondu
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Don't buy....!!! WARNING....WRONG ITEM DELIVERED THEY WONT ACCEPT IT BACK AND OMLY OFFERED 5% REFUND...OR SEND BACK AT OWN COST AND THEY WILL "CONSUDER" PARTIAL REFUND.....BEWARE...
L'entreprise a répondu
I purchased 3 rings from this company. It's supposed to be a lifetime guarantee yet they wanted to charge me 500. To have a prong repaired, redip and solder the 3 together. After horrible customer ser... Voir plus
L'entreprise a répondu
I had to return my bridal band in 2019 due to the atone falling out. The company did replace it. Now 3 years later, my center stone is scratched and chipped. Their lifetime warranty states that their... Voir plus
L'entreprise a répondu
Let me explain! The stones on the ring look absolutely beautiful! My concerns are that 1) the ring was much thinner than it appeared to be on the website. I beleive the images shown there must be ma... Voir plus
Here at Pure Gems Jewels, for over four generations we’re sharing a single passion, creating the most beautiful simulated diamond jewelry for the most unforgettable moments. Our company designs and manufactures fine simulated diamond jewelry at the highest levels of quality, offering innovative designs and sophisticated setting techniques.
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The rings have exceeded our expectations , they are absolutely gorgeous . Their brilliance are amazing , they sparkle under light , like star light . We love them, and we are happy that we bought them from Pure Gems.
It looks amazing! She's happy, I'm happy, I would definitely recommend this company to friends.
I was a little skeptical at first, I could not find much information on Pure Gems Jewels and it seemed like the only comments or reviews were all positive as if paid to do so, they even do not allow comments on their YouTube videos so there is a lot of reason to be very skeptical, but, I assure you you can buy with confidence I was blown away with how beautiful their jewelry really is absolutely amazing my only regret is not buying a bigger diamond. Well worth the money and outstanding value do not hesitate to purchase from them my only complaint is how little communication they have with you but I assure you if there is an issue or if you absolutely need to get in contact with them they will email you back other than that if there are no problems with your purchase you will not hear from them except for when your item ships. I wish I could post pictures with this review again their jewelry is amazing and the quality is outstanding I hope this review helps people that were skeptical like I was.
The engagement ring and matching wedding band I purchased are beautiful. My wife gets so many compliments on them. The only hitch I experienced with my purchase was a lack of communication from Pure Gems Jewels regarding my credit card payment. The transaction was held up due to the amount and because of it being an international purchase. Once I discovered the issue and verified the purchase with my credit card company the ring arrived within a week. I am very pleased and my wife is over the moon happy with the rings.
Absolutely beautiful rings and great prices with good customer service.
I purchased a ring in Nov 2018. The diamond fell out within 2 months. that was VERY disappointing and concerning. The customer service response due to this was outstanding, and they fixed the ring, but I'm still concerned it will happen again.
Great quality of jewelries and customer service. And, you don’t have to spend fortune when you have to spend on other important events and stuff, too! They delivered the rings right on time we needed them. 100% recommended!
Great experience and love our engagement rings. Would definitely purchase wedding bands with Puregems Jewelry!
The ring I bought is absolutely stunning. It is perfect. My overall experience was exceptional. I will most definitely be using pure gems jewels to get other items for my bride in the future
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