I was really unsure how to contact purple leaf for a new umbrella cover, I tried several online sights but finally managed to send an email. I received a lovely message explaining the size that I shou... Voir plus
L'entreprise a répondu
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So pleased with my new square cantilever parasol. Customer services were super helpful, delivery. Try quick. Very strong well thought out parasol. . Very happy .
L'entreprise a répondu
The product quality did not disappoint. The customer service and delivery was prompt, efficient and professional. Price is not average, but if you believe “you get what you pay for” then it’s ok. I wo... Voir plus
L'entreprise a répondu
Good product with good infomation. 3 parts to the order all delivered at differant times was a bit of a problem.
À propos de l'entreprise
- Magasin d'ameublement d'extérieur
- Fournisseur de tabourets de bar
- Fabricant d'abris voiture et de pergolas
- Magasin de meubles
- Magasin de mobilier de jardin
- Constructeur de kiosques/pavillons de jardin
Écrit par l'entreprise
PURPLE LEAF, Accompany for Longer. Brand Philosophy: Long-staying companionship, enduring longevity, and unchanging service, all these commitments have been embodied by our brand of PURPLE LEAF. In this volatility-themed era, we chase more than providing durable products but building our everlasting connection with our customers. Rather than a mere trademark, the brand has therefore become a faith, a banner, and an adherence of the intention to serve our customers with consistency and quality. Innovation and Quality: To secure the sustained support and service for every customer, PURPLE LEAF has continually innovated and polished every single detail during product design and development. Adopting cutting-edge technologies, applying premium materials, we strive to ensure every product to withstand the test of time and to become indispensable to customers’ lives. Customer Service: PURPLE LEAF deeply understands that the superiority in customer service is the very core to realize our commitments of long-staying companionship, enduring longevity, and unchanging service. So when customers come calling, we shall respond and provide a professional, attentive and efficient service to you no matter when and where.
Coordonnées de contact
Perfect buy
So pleased with my new square cantilever parasol. Customer services were super helpful, delivery. Try quick. Very strong well thought out parasol. . Very happy .
26 mars 2026
Réponse de PURPLE LEAF UK
Thank you for the 5-star review! "Strong products, helpful service, and quick delivery" is exactly the experience we aim to provide at Purple Leaf. We’re thrilled that you are happy with your new cantilever parasol. Thank you for your support and trust!
I was really unsure how to contact…
I was really unsure how to contact purple leaf for a new umbrella cover, I tried several online sights but finally managed to send an email. I received a lovely message explaining the size that I should order, that was so helpful, the product arrived with a kind message thank you so much for all the help, and especially how you dealt with my enquiry . Jo
30 mars 2026
Réponse de PURPLE LEAF UK
Thank you for your wonderful feedback! We are so glad we could assist you in finding the perfect fit for your umbrella. Providing professional and attentive service is always our top priority. Please don’t hesitate to reach out if you need any further assistance in the future. Have a great day!
Excellent swift service
Excellent swift service, incredibly helpful and I received regular updates.
Definitely a company to recommend.
Thank you
24 mars 2026
Réponse de PURPLE LEAF UK
Thanks for the 5-star review! We are so pleased to know that you were happy with our swift service and helpful communication. At Purple Leaf, we strive to make every customer interaction efficient and transparent. We truly appreciate your recommendation and look forward to serving you again in the future!
Straight forward and easy transaction
Straight forward and easy transaction. Great quality products
16 mars 2026
Réponse de PURPLE LEAF UK
Thanks for the 5-star review! A straightforward experience paired with great quality is exactly what we aim for at Purple Leaf. Your support means a lot to us, and we look forward to serving you again in the future!
Brilliant product
Brilliant product, very sturdy, looks great now it’s up. Would definitely recommend to others thanks
20 mars 2026
Réponse de PURPLE LEAF UK
Thank you for your kind words! "Sturdy and stylish" are the core principles behind every Purple Leaf design. We are so pleased that our product met your expectations and that you’d recommend us to others. We wish you many wonderful moments in your new outdoor space. Please feel free to reach out if you need anything in the future!
Excellent quality and value for money.
Ordering was simply, delivery was as planned. Pergola went together without any problems, instructions were easy to understand and very pleased with the product.
Excellent value for money.
3 avril 2026
Réponse de PURPLE LEAF UK
Thanks for the 5-star review! We’re so glad the assembly was a breeze and that you are pleased with the product. Providing high-quality outdoor solutions that offer great value for money is our mission. Your support means the world to us—thanks for choosing Purple Leaf!
Really well made for a change
Delivered on time. Well made.realy good value.only one small niggal had clear most of threads with a thread tap not the inserts.otherwise perfect.
10 mars 2026
Réponse de PURPLE LEAF UK
Thanks for the 5-star review! We are so pleased that you are happy with the overall quality and value of your purchase. We apologize for the "small niggle" with the threads and truly appreciate your patience in resolving it. Feedback like yours is vital for us to refine our products. Thank you for choosing Purple Leaf—we’re glad it’s perfect now!
Parasol arrived promptly and as before…
Parasol arrived promptly and as before the quality is excellent. thank you
3 mars 2026
Good product with good infomation
Good product with good infomation. 3 parts to the order all delivered at differant times was a bit of a problem.
24 février 2026
Really prompt with the delivery and the…
Really prompt with the delivery and the Parasol is fantastic , delighted with it tbh
10 février 2026
True and honest review
Parcels arrived on time. Follow instructions as per booklet. Good quality gazebo. Delighted with our purchase
20 février 2026
Gazebo either lights
Purchase delivered promptly. Very well packed and everything intact and complete when checked. Would recommend this company.
9 février 2026
Good prices
Good prices, and very service and delivery.
Have not used yet, but sure all will be ok
7 janvier 2026
Great company and aftersales
18 novembre 2025
Customer service is very good
Customer service is very good. I found them to be very helpful with good follow up.
13 novembre 2025
Ordered a 12x16 foot hardtop gazebo…
Ordered a 12x16 foot hardtop gazebo from purple leaf on 23/10/25 got notification from XDP regarding shipping on 25/10/25 . Gazebo arrived on 28/10/25 in 6 boxes driver put boxes in my garage for me one box was slightly damaged but the contents were fine. unpacked boxes and checked contents all OK. Gazebo erected with help from my Daughter and Son in law as I am 77 years old. The build was pretty straight forward I did some pre assembly in my garage before the main build which helped. We only encountered 1 slight problem contacted Purple leaf via Email got a reply next morning with a solution. I had a previous Gazebo with a fabric roof my new hardtop Gazebo is far superior to my old one wish I had known about Purple leaf before.
28 octobre 2025
Great customer service and great…
Great customer service and great product.
We needed a cover for our parasol. On their website out of stock. I contacted them via e mail and they quickly sourced one for us.
Not often these days to get good feedback and a positive experience with customer service. Highly recommended company
26 septembre 2025
Excellent customer service
Excellent customer service, parts required delivered quickly.
No problems.
27 septembre 2025
Excellent product looks & feels well…
Excellent product looks & feels well built. Looks really good. If there is a negative it’s that a little too heavy for my wife to operate and swivel.
22 septembre 2025
Réponse de PURPLE LEAF UK
Thank you for your excellent review!
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