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Puzzler Avis 916

TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

I love doing the super hanjie puzzles & used to get them from newsagents when I could but they were never always available. Since subscribing i get it every month without fail delivered to my home. T... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love receiving my Puzzler magazine e every month. I've aways loved doing crosswords & codewords, another fav is cross Quiz it really gives the brain a workout. It's nice having it delivered as I can... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have bought Puzzler Collection for well over a decade. It has been a regular traveller with us over that time. I can thoroughly recommend it as a travelling companion, reducing the anxiety over delay... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I subscribed to The Puzzler for my wife some years ago and she thoroughly enjoys completing most of the puzzles .We have even had our two granddaughters aged 13 and 11 years old helping her to complet... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Éditeur
  2. Maison d'édition
  3. Boutique spécialisée dans la vente de magazines
  4. Société de presse
  5. Marchand de journaux

Écrit par l'entreprise

Puzzler is the go-to name in puzzles. Customers know us for our comprehensive range of puzzle magazines. We publish over 30 titles in the UK, including Puzzler and Puzzler Collection. Among the most popular puzzles available at newsstand and via cost-effective subscriptions are crosswords, wordsearches, codewords and arrowords.

About Puzzler

Écrit par l'entreprise

Puzzle market leader
Puzzler's quality publications have kept people across the UK entertained with puzzles since 1972.
Delivered to your door
Find Puzzler's titles in the shops, or have your favourites delivered with a cost-effective subscription.
Mindful puzzle time
Customers tell us puzzling keeps their mind active, and provides screen-free entertainment on the go.

Dedicated customer service

Our team is ready to reply to you

Got a question about a Puzzler subscription? Our team is here to help. Visit help.dcthomson.co.uk to find out how to contact us.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

916 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Noté 5 sur 5 étoiles

Interesting selection of puzzles

Interesting selection of puzzles, and Puzzler consults subscribers to see what we enjoy.

1 avril 2026
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Réponse de Puzzler

Thanks for your support and kind words. We hope you continue to enjoy puzzling.

Noté 5 sur 5 étoiles

I love doing the super hanjie puzzles &…

I love doing the super hanjie puzzles & used to get them from newsagents when I could but they were never always available. Since subscribing i get it every month without fail delivered to my home. Thanks

2 mai 2026
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Réponse de Puzzler

We really appreciate your support. Happy puzzling!

Noté 5 sur 5 étoiles

Efficient service.

28 avril 2026
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Réponse de Puzzler

Thanks so much for your kind words. We’re thrilled your family is enjoying their Puzzler subscription!

Noté 1 sur 5 étoiles

No goods and no refund..

I tried to take out a super hanjie subscription via their website but the check out kept failing. So instead I ordered a few editions individually not realising they were downloads only.
When I did realise I wrote to them to cancel and to subscribe instead. Not only did they refuse to refund me, but the download links don't work either and when I phoned they couldn't guarantee when the links would work. And still refused to refund me. Very very poor customer service.

27 avril 2026
Avis spontané
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Réponse de Puzzler

Thank you for reaching out to us, Doris. We're so sorry to hear about the experience you've had getting in touch with us, and that you've still not received/been able to access your digital download order. A member of our customer experience team will reach out to you directly to help get this sorted for you.

Noté 5 sur 5 étoiles

I have the Logic puzzles delivered once…

I have the Logic puzzles delivered once a month and have been for a couple of years now. Always on time and excellent puzzles.

24 avril 2026
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Réponse de Puzzler

Thanks for your review, Debra. We appreciate your support and hope that Logic Problems provides you with many more hours of fun!

Noté 5 sur 5 étoiles

Love my Killer Suduko puzzles arriving…

Love my Killer Suduko puzzles arriving through the door.

24 avril 2026
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Réponse de Puzzler

Thank you, Ms. B. We're glad to hear that you're enjoying puzzling! We appreciate you taking the time to share your positive feedback with us.

Noté 5 sur 5 étoiles

This has been a 6 month nightmare

This has been a 6 month nightmare. I ordered Q Code Words on September 16, 2015 and as of today,April 22 , I have only received 2 issues. I have been in contact with your people monthly. The last issue I received was January 26, my birthday.

22 septembre 2025
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Réponse de Puzzler

Hi Kathleen, thank you for your review. We’re very sorry to hear about the delivery issues you’ve experienced to the United States.

We can see that a member of our team has already reached out to you directly regarding this matter. If you continue to experience any further problems, please don’t hesitate to get in touch so we can investigate this further.

We hope you have a lovely day.

Noté 5 sur 5 étoiles

I love receiving my Puzzler magazine e…

I love receiving my Puzzler magazine e every month. I've aways loved doing crosswords & codewords, another fav is cross Quiz it really gives the brain a workout. It's nice having it delivered as I can't always get to the shop. Best of all you can check your answers when you've finished a puzzle.

3 avril 2026
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Réponse de Puzzler

Thank you for your lovely feedback, Ann. We're so glad to hear that you're enjoying your magazine. Puzzling is great for keeping your brain active.

Noté 5 sur 5 étoiles

Puzzler Collection is so varied.

I love receiving my Puzzler Collection without having to search for it in the shops. I enjoy doing the competitions and try to remember to submit them! Having a subscription makes life so much simpler.

20 avril 2026
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Réponse de Puzzler

Thanks for the great feedback, Jennifer. We’re so pleased our puzzles are hitting the mark.

Noté 5 sur 5 étoiles

I really look forward to the monthly…

I really look forward to the monthly delivery of Killer. The March one was a few days late and I missed it enormously. It helps me keep my brain active and also provides a meditative way of winding down before I go to sleep.

16 avril 2026
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Réponse de Puzzler

Thanks for your support and kind words, Anne. We're sorry to hear that your March copy arrived late, but we hope you continue to enjoy puzzling!

Noté 5 sur 5 étoiles

Easy to order and is delivered promptly…

Easy to order and is delivered promptly each month

15 avril 2026
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Réponse de Puzzler

Thank you, Jane. We're glad to hear that you're enjoying puzzling! We appreciate you taking the time to share your positive feedback with us.

Noté 5 sur 5 étoiles

Excellent Range of Puzzle Books

Excellent puzzle books, and quick, easy subscription process.
A wide range of different books, so simple to find your favourites, but also a great range with plenty of different puzzles, so you can have variety and / or try new types.
The pocket puzzle books are wonderful to pop in a handbag or rucksack for travelling / passing time whilst waiting for appointment.
I also changed my mind about 1 of my subscriptions (pocket wordsearches) but wanted to replace it with a different subscription (sugaru) and the customer service agent I spoke to was very helpful.

18 mars 2026
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Réponse de Puzzler

Thank you so much for your lovely and detailed review, Mojo! It's wonderful to hear that you have been enjoying our puzzles and that you've had a positive experience with us. Thanks for being a valued subscriber!

Noté 5 sur 5 étoiles

AMAZING PUZZLES

Codewords, Kriss Kross, Puzzle Compendium, Puzzler, Wordsearch , all keep me sane. And I learn so much History from the Wordsearches especially. Not sure what I would do without them.
Thank you

13 avril 2025
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Réponse de Puzzler

That's absolutely wonderful to hear, thank you for taking the time to share your feedback. We're thrilled to hear that our puzzles have had such a positive impact!

Noté 5 sur 5 étoiles

Great puzzles

Great puzzles, delivered regularly, recommended 🙂

10 avril 2026
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Réponse de Puzzler

It’s brilliant to hear you're loving the Puzzler – thanks for being a valued subscriber!

Noté 5 sur 5 étoiles

Delivered regularly to my home and…

Delivered regularly to my home and enjoy my down time making me think about about solving puzzles and taking my mind off other problems with my life.

10 avril 2026
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Réponse de Puzzler

We really appreciate your support and are so glad you are enjoying the Puzzler.

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