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Lisez les avis des autres

Noté 1 sur 5 étoiles

This was convenient to document when I was busy with a newborn, but creating and printing the book is a total scam. I had a book credit that "expired" but there was no expiration date originally liste... Voir plus

Noté 1 sur 5 étoiles

Got this to document my pregnancy. Found out printing the book for my baby would cost over $100 after already paying subscription fee. Then purchased the PDF so I could print it myself. The pdf wasn't... Voir plus

Noté 5 sur 5 étoiles

Qeepsake is amazing to enable you to keep an ongoing photo album wherever you are, to enter in those first words or first smiles - all those important first moments and more! Then, you can setup a dis... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The books I ordered are an amazing keepsake for my daughter! This is a process that I started before our daughter was born, answering questions uploading pictures. I love the text message feature. Or... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service technique

À propos de Qeepsake

Écrit par l'entreprise

Helping families capture & celebrate meaningful memories!

As seen on ABC's Shark Tank, Qeepsake helps busy parents save beautiful memories of their baby or child. Quickly and easily journal photos and milestones just by sending texts or by using the Qeepsake app. Turn these memories into real photo books by ordering printed albums.

Qeepsake sends you question prompts for each of your children. Simply reply to a text message and a new memory is saved in your child's journal! It's that easy.

Add more to your saved memories! Upload more photos, edit your journal entries, build photo collages, and best of all… preview and order your family album.

Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

118 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

We absolutely love the books!

We absolutely love the books that we have printed. It has helped me to remember so many things that I thought I would remember, but definitely didn’t one or two years later. I also like how some of the questions make you think of things that you wouldn’t have recorded otherwise. My daughter is 4 and she loves looking at her books. We’re still using Qeepsake and will probably continue for a long time.

15 mars 2023
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Réponse de Qeepsake

Hi Lisa, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day hearing about how much our customers love their Qeepsake Books and are excited to share with their children! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Noté 5 sur 5 étoiles

Love how the date automatically fills…

Love how the date automatically fills in when you upload a pic

How you can use it from your phone.

How you can toggle between 1 and 2 children

15 mars 2023
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Réponse de Qeepsake

Hi Michelle, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day knowing that our users feel like the app is convenient and has helpful features! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Noté 3 sur 5 étoiles

Questions are subpar

Questions are subpar. Books have way too much white space, pictures should be bigger, or be able to put more entries on each page.

14 mars 2023
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Réponse de Qeepsake

Hi Jessica, thank you for choosing Qeepsake to capture the day-to-day moments you share with your child and providing your feedback on the questions and the book layout! We take this feedback very seriously and we're grateful for your honesty. Our team is consistently looking to improve the experience for our members and we're hopeful that we can get to some of these important changes in the near future. Please don't hesitate to reach out to us at support@qeepsake.com with any questions or concerns!

Noté 5 sur 5 étoiles

Helps me remember the little things

Easy to use. Printing the books is simple. I wait until there’s a sale to buy them.

The prompts make you think of things you might otherwise forget to mention.

I love looking back on previous entries and so does my husband. It takes us back through each moment and how we were feeling.

14 mars 2023
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Réponse de Qeepsake

Hi Elise, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day knowing that our users feel like the app is convenient and easy to use! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Noté 5 sur 5 étoiles

Great with comments

I appreciate how fast you guys got back to me. I was wondering how to get more credits towards a book because they're very expensive and we are very low income. The customer service rep gave us a little bit more of a credit, which is very nice of him. I was hoping that you guys were running that deal where you get so many people to sign up that you get credit towards a book but I'm guessing you aren't doing that anymore. But I appreciate all the help that you guys have given me. I will always recommend qeepsake.

9 mars 2023
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Réponse de Qeepsake

Hi Kim, thank you for your positive review! We are thrilled to hear you had a great experience with our support team and they were able to help you out so quickly! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!

Noté 2 sur 5 étoiles

I’ve always loved but losing interest as he gets older…

I’ve tried changing the entries for my oldest to be school aged, but it still doesn’t send school questions. They also repeat a lot of the same questions

14 mars 2023
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Réponse de Qeepsake

Hi Sarah, thank you for choosing Qeepsake to capture the day-to-day moments you share with your child and providing your honest feedback on the questions. We'd be happy to take a look into the questions issue that you are experiencing if you reach out to our support team at support@qeepsake.com!

Noté 5 sur 5 étoiles

In all the craziness of raising kids…

In all the craziness of raising kids it’s hard to remember to print your photos and journal. The two promoted questions a day is the perfect way for me to spend less than five min remembering the day. I have one book completed and working on my second book now. The pictures are not only, not stuck in my phone, but combined with my journal!

14 mars 2023
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Réponse de Qeepsake

Hi there! We are really grateful and appreciate you taking the time to share your rating with us! We are so glad that you and your loved ones are happy with your Qeepsake Book! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Noté 5 sur 5 étoiles

A Great Way to Document Your Memories!!

I’ve been a customer of Qeepsake for 3 years now. I absolutely love the books I can make my kids for Christmas or their birthdays and my kids LOVE looking through the books and reminiscing. There are often memories that the text reminders prompt me to document that I normally may have forgotten. I recommend Qeepsake to all parents. It’s such a reasonable cost and you’ll never regret documenting memories of your children’s lives!!

14 mars 2023
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Réponse de Qeepsake

Hi Leigh, thank you for your positive review! We love your love of Qeepsake! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!

Noté 5 sur 5 étoiles

When I contacted Queepsake about…

When I contacted Queepsake about expired codes because I only have one book printed a year per child (which I have 4), they really tried to help a mom out and made sure past coupon codes were useable so I at least got free shipping. Way to be awesome.

13 janvier 2023
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Réponse de Qeepsake

Hi Candice, thank you for your positive review! We are thrilled to hear you had a great experience with our support team! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!

Noté 4 sur 5 étoiles

Love having this memory preserve

Love having the platform to preserve memories on a daily basis!
My only complaint is that the questions are repetitive sometimes. I would also like the option to have a different question if one is skipped.

14 mars 2023
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Réponse de Qeepsake

Hi Liz! We're grateful for your honest feedback! While Qeepsake’s bank of questions continues to grow to capture the nuances of life, we have ones designed to repeat so families can see how their answers change with time. If there are questions you find overly repetitive, give us a chance to investigate by emailing support@qeepsake.com.

Noté 5 sur 5 étoiles

I've been using Qeepsake for almost 5…

I've been using Qeepsake for almost 5 years, and it makes it so easy to preserve memories for my kids. I love it.

14 mars 2023
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Réponse de Qeepsake

Hi Stephanie, thank you for your positive review! We love your love of Qeepsake! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!

Noté 3 sur 5 étoiles

There are a lot of repeat questions

There are a lot of repeat questions. Also some of the questions just seem like a waste of time. I wish it would have prompted me to answer a lot of these questions when they were age appropriate so I could have better documented them.

11 mars 2023
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Réponse de Qeepsake

Hi Sheena, thank you for choosing Qeepsake to capture your memories and providing this feedback! While Qeepsake’s bank of questions continues to grow to capture the nuances of life, we do have ones designed to repeat so families can see how their answers change with time. With that being said, if there are questions you find overly repetitive, please give us a chance to investigate by emailing support@qeepsake.com and we'd be happy to help!

Noté 3 sur 5 étoiles

I love that I can record memories and…

I love that I can record memories and make a baby book for my kids without having to take time out of my busy day to do it however I’m annoyed that the same questions keep being asked over and over and over again.

9 mars 2023
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Réponse de Qeepsake

Hi Kelsey, we appreciate you providing us with your honest feedback about your experience with Qeepsake! We’re sorry to hear that you are having a less than ideal experience with our questions and we recognize how frustrating this can be. With that being said, please give us a chance to investigate your question troubles by emailing support@qeepsake.com.

Noté 3 sur 5 étoiles

Facebook integration is gone!

I dislike that the integration with Facebook is gone. Makes it a little more time consuming making sure i put entries into the app.

9 mars 2023
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Réponse de Qeepsake

Hi Shirley, thank you for your honest feedback! Unfortunately, due to a policy update that Meta launched, we can no longer add your Instagram and Facebook posts to Qeepsake anymore. We sincerely apologize for the inconvenience.

As always, you can text or use our app, and your saved memories remain safe with us. Please don't hesitate to reach out to our support team at support@qeepsake.com for any additional help!

Noté 2 sur 5 étoiles

its just the same type of question…

its just the same type of question every time and doesnt coincide with my babys age

7 mars 2023
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Réponse de Qeepsake

Hi, we appreciate you providing us with your honest feedback about your experience with Qeepsake! We’re sorry to hear that you are having a less than ideal experience with our questions and we recognize how frustrating this can be. With that being said, please give us a chance to investigate your question troubles by emailing support@qeepsake.com.

Noté 4 sur 5 étoiles

Over all it is pretty good.

Over all it is good. My main issue is the videos can’t be viewed in the weekly recap.

9 mars 2023
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Réponse de Qeepsake

Hi Kyle, thank you for providing us with your feedback! We know how important it is to share videos with loved ones, which is why we include animated gifs of your videos in recap emails. This way your recap recipients can get a nice preview of your video without sacrificing your family's privacy and security!

Noté 3 sur 5 étoiles

I like the text prompts but would appreciate special needs consideration

I like the text prompts and the ability to add photos. I get a little overwhelmed in trying to make books.
Sadly, some things can be tough as my daughter had special needs… have you considered another version to address that?

3 janvier 2023
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Réponse de Qeepsake

Hi Gwenn, we sincerely apologize for your experience with Qeepsake. Inclusivity and serving all kinds of families is Qeepsake's most important value and feedback like this helps us continue to build a better experience for all of our members. We would be grateful if you would be willing to share more about your experience by emailing support@qeepsake.com, that way we can share with our Product team.

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