Quality Diamonds Avis 

Paul, Amber and the whole team were incredibly helpful. I was working to a tight deadline, and they got everything sorted quickly while keeping me updated with prompt and clear communication throughout.

Really impressed with the service and would highly recommend them!

Exceptional service and quality. For the last few months I’ve been working with Paul to create an immaculate engagement ring, with every small detail accounted for. Paul was extremely helpful in educating me first on the options and process, and I felt very happy once I had chosen to use Quality Diamonds. The process has been very smooth and quick, and when we came back to get the ring resized and some tweaks to the design, there was no issues and they quickly turned a new ring around for us, one that we couldn’t be happier with. Communication and service throughout the whole process has been second to none and I look forward to coming back to choose wedding bands and more jewellery in the future! Couldn’t recommend highly enough and have told all my soon to be engaged friends where to go!

We had a really great experience using Quality Diamonds. Having been for a few stops along Hatton Garden beforehand we really appreciated the calm and honest approach to jewellery, and the individual care that was taken to help guide us through buying an engagement ring. Daniel wasn't pushy at all, helping us understand the difference between each metal type and diamond gradings, and really seemed to want to get a product that we would love within our budget. We liked the standard options available but opted to go for a bespoke design based on a couple rings we provided images for and the quoting and ordering process was smooth and transparent. Needless to say we're delighted with the result and intend to go back for our wedding bands as well as any other jewellery queries or occasions we may encounter!

Really great experience right from early stage enquiry to design to delivery. Have come back for wedding rings after doing engagement ring - am sure will be back for future jewellery.

We have had the most fantastic experience with Daniel. He is so incredibly knowledgable and isn’t afraid to give his honest opinion. I will be coming back here for all jewellery for a very long time

Worked with several members of the team from building the exact engagement ring I had in mind, to the final wedding bands. I can't recommend Daniel enough who had nothing but helpful advice through our several appointments we had in their London office. Thoroughly enjoyable experience from start to finish.

I honestly couldn’t be happier with my experience with Quality Diamonds. From ordering through to receiving my ring, the whole process was excellent.

I ordered a 2ct lab-grown diamond solitaire engagement ring and when it arrived it completely exceeded my expectations. The diamond is absolutely stunning — incredibly bright, sparkly and beautifully set. I was also delighted when I received the diamond certificate and saw the quality of the stone I had been supplied. It really felt as though Quality Diamonds had gone above and beyond.

The ring itself is elegant, beautifully made and looks even better in person than I had hoped. For the quality of the diamond and the finished ring, I genuinely feel I received exceptional value for money.

Buying a significant piece of jewellery online can feel like a bit of a leap of faith, but I wouldn’t hesitate to recommend Quality Diamonds. I’m absolutely thrilled with my ring and will definitely use them again.

Thank you — I absolutely love it!

Experienced staff with a full knowledge of their products. Very easy to speak to and organised what I needed at a very good price. Posted out on time and with updates. Very happy with my order and basically done everything they said they would . Would use again and recommend them willingly. Nice company to deal with.

We purchased an engagement ring and two wedding bands via Daniel and Paul in the Hatton Garden Showroom. Would never go elsewhere - incredible service, in-depth knowledge and NO HARD selling.
They take the time to educate you on the options available and are happy to work to your budget (rather than trying to get you to blow your budget). We give them 10/10 and 5 stars all the way. Ash & Laura (August 2026)

I bought 3 stones from Paul at Quality Diamonds in June and I need 3 more. After contacting Paul again he once more supplied me with 3 excellent stones. I am extremely pleased with the service provided by Quality Diamonds and look forward to using them as my stone supplier for years to come.

Daniel was a great help with both the engagement ring and the wedding rings, couldn't have asked for a smoother experience. They were exactly what I was hoping for, couldn't recommend them enough.

We had a fantastic experience initially ordering an engagement ring followed by wedding bands. Daniel was great to work with, incredibly friendly and helpful and the product was top class and a good price
Thank you!

Paul was professional. I am gonna get my engagement ring from quality diamond.

The service was brilliant and Paul was very insightful and was really helpful through the ordering process

The whole process with Quality Diamonds was fantastic. With little to no knowledge Daniel’s expertise advised me to get the most perfect engagement ring. Amazing service throughout and would highly recommend to anyone!

Very easy to navigate website, easy purchasing process, Paul reached out after purchase to ensure a smooth delivery on a day of my choosing. Very pleased with the service provided and the diamond was as advertised, fantastic all round will definitely come back for any future purchases

Excellent service from initial contact through to collection . Polite , helpful and flexible. Great communication and the ring was top quality and absolutely beautiful.

Excellent service! Paul was brilliant from start to finish when ordering an engagement ring, so good we even went back for our wedding bands. Would highly recommend.

An Absolute 5-Star Experience from Start to Finish
We found Quality Diamonds purely through an online search for loose stones, and it was incredibly refreshing to see transparent pricing upfront without the usual "call us for prices “ hassle
We approached them to create two custom wedding bands inspired by a design we fell in love with at Graff. The value comparison was staggering the price difference was over £100k for just one of the rings! Quality Diamonds delivered the exact same high-calibe quality, using GIA-certified, Excellent cut, E-colour diamonds.
To ensure everything was perfect, Paul recommended creating 3D prints of the rings so we could test the size and feel beforehand. These arrived in about two weeks. Once the final rings were ready, arranging a collection appointment at their London location was seamless, and the finished rings were absolutely amazing.

We were so impressed that we decided to explore lab-grown diamonds for our other wedding jewelry. Paul listened precisely to our requirements and sourced certified lab-grown stones for custom cufflinks, shirt studs, and earrings. Their efficiency is unmatched, we had approached our local jewellers for quotes and ideas , but by the time they even responded to our initial enquiry , Quality Diamonds already had most of our pieces in production.
On top of all this, I trusted them to set a rare pink diamond I had purchased into a trilogy engagement ring. This delicate process was handled with total professionalism, and I received thorough updates at every single stage
I cannot recommend Paul and the team at Quality Diamonds highly enough. Their transparency, craftsmanship, communication, and exceptional value are second to none

I made an appointment to discuss and view diamonds at their London office rather than make my choice on-line and the experience was just what I wanted. From my initial phone call to the delivery of my diamond, the service Quality Diamonds gave me was first class.