Best Choice 🎯 Welcome bonus today Avis 

After login, Low-stake filter Wed 10:30 showed it clearly: casino search after a £86 test showed the slot but the launch button stayed disabled. Email update sent me to email after 22 minutes.

the licence link opened an empty page on every device during lunch.

For a German casino account, same day: Cashback note said automatic, yet support told me to request it manually hard to trust the cashier now

Looked twice, After setting session reminder: play-time alert covered the stake button on iPad in landscape.

Account history showed a blank row after another refresh. 🙃

Rhys confirmed something i had suspected. the round id in the game window and the one in the account history are generated by different systems and do not correspond. so if a slot crashes mid round, you cannot give support a reference they can look up, and they cannot find it either. his words were that they would raise it internally. that was in april.

Selfie step on library Wi-Fi got messy when KYC only says review with Trustly without naming the missing document. Lobby notice sent me back to chat while profile status said review.

Noticed this once Cashout block after driving licence photo because KYC email said one file missing after request #30461, casino profile showed three. Profile page made the KYC wait harder to trust at Fri 13:51.

after KYC for £17; the cashier on small phone screen moved my payout from cancelled to cancelled with no note. Transaction log made the KYC wait more confusing at Sat 23:13

Balance page after £22: one small deposit after a £210 test turned into a support ticket. Casino page left pending in the account history on ticket #33081.

£22 payout history; the cashier from my account page moved my payout from review to pending with no note. Account history changed again with £28 involved

Live roulette froze right as the bonus feature started without warning.

at 1am I opened cashier fri 15:19; the cashier after 2 minutes moved my payout from review to pending with no note. Bonus screen hid the cashout reason while the status still said paid.

The problem wasn't the money. It was that new titles vanished from the lobby, which made the process feel unreliable.

Requested £38 by Apple Pay Tuesday evening and it sat approved all morning and then returned to pending. I know it was the weekend, annoying

baffled by this one. cashed out £220 on the 12th. on the 15th the balance jumps back up by £220 and the history just says withdrawal cancelled by user. i did not cancel it, i was at work. chat says the system does that when a payment method fails validation, but there was no email and nothing on the site telling me. so i requested it again to a different card, and now that card has to be verified on its own. day 19 of trying to get my own money out.

Cashier Mon 15:10 had the issue first: the bank line was empty while the casino receipt with Revolut said paid. KYC status changed again during my short break.

reviewed the rules and then from limits settings checked before starting; all good

Cashback is sold as 10% back on losses. What actually arrives is bonus funds carrying their own 10x wagering, so its not cashback at all, its another bonus with another set of hoops bolted onto it.

the site looks tidy until something goes wrong. Then support treated screenshots like optional decoration. not a disaster, but not a smooth casino experience either. The screenshot was already in the thread, honestly.

I tried the site while travelling, and the agent ignored the actual question. The problem made a simple session feel needlessly frustrating.