Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I love this product and have bought it several times. I wish you could buy Swave outright instead of having to buy a standard set and the S wave separate. Videos are easy to follow. The whole assembly... Voir plus

Noté 4 sur 5 étoiles

Now with 5 sets of track and very pleased with the results. The video made it reasonably easy to follow but 2 of the tracks were nearly 5m long so needed 2 people to construct. WiFi easy to connect &... Voir plus

Noté 5 sur 5 étoiles

We recently moved and wanted to have electric curtains as we were aaaaalways arguing who’s gonna close them in the evening. Must say we are impressed. You just need to carefully follow installation v... Voir plus

Noté 5 sur 5 étoiles

Excellent customer support Everything explained clearly on How-to page and quick response customer support(email). Managed to install the D1 lock under 2-3 email replies. Very good price. Could b... Voir plus

À propos de l'entreprise

  1. Magasin de rénovation

Écrit par l'entreprise

Quoya Living is a Home improvement store specialising in smart electric products. We supply smart electric curtain tracks, smart door locks, smart electric blinds, and much more. All of our smart electric curtain track and blind motor products have been designed with ease-of-installation, as well as product longevity, in mind. We’ve placed a huge amount of effort into ensuring that our products are easy to use and even easier to love! Everything from the materials we use to our pledge to great customer service has been done with you in mind.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

122 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Operates 6 blinds simultaneously

Operates 6 blinds simultaneously. The app then typically controls them, opening a few mins before sunrise and closing 25 mins after sunset. True the setup of all 6 took a few mins, hopefully only have to do this once. This was simplified once the support team sent an excellent video to help pair them to the app on my phone (they should probably put this on the Amazon site?). Once set up other phones logon to the same app and all get the same functions. The remote control needs to be line of sight, so not always 100%, the app seems to be 100% though. Each can also be operated on the motor, if no other option is available.
The cost of 6 was not insignificant but as we get older, should be worth it..... Arguably should deduct a star for this, but all else is great
One motor did fail but was replaced without hassle – good prompt service

21 décembre 2022
Noté 5 sur 5 étoiles

Excellent experience from end to end

Excellent experience from end to end. The tracks are installed and working perfectly; I have them opening and closing at Sunrise and Sunset. The technical support was amazing; I never expected a call back at 7:30 on a Friday evening and when I expressed surprise , I was told "well that is often when customers need us ; evenings and weekends so we plan for that". Highly recommend.

24 octobre 2022
Noté 1 sur 5 étoiles

Setup problems

Good quality product but had a problem getting motor to stop at open and closed positions product support were no help it’s now in the bin and purchased another make of curtain track from a different supplier witch I’m very happy with

12 novembre 2022
Logo de Quoya Living

Réponse de Quoya Living

Hi Neil,

We are terribly sorry for your experience. We have sent an email on 14th November asking for your contact number but we received no reply from you. We could have provided a video or voice call to resolve this issue.

You can set customised open positions with our product.

Please do reach out to us on support@quoyaliving.com if you still require further assistance.

Quoya Support Team

Noté 5 sur 5 étoiles

Lighting fast delivery

Lighting fast delivery, extremely well made product and a clever app that let's you set dawn & dusk as a open /close time which means you don't keep having to adjust times throughout the year. We liked the first so much we bought a second for another room.

12 novembre 2022
Noté 5 sur 5 étoiles

Great product

Great product! I have a couple of these rails in my home and they’ve highly recommended!

Easy to install and definitely add a modern elegance to your home; guest are alwasy blow away by the timer and voice control features.

Also great as a security feature as you can open/close while away from home to give the appearance of someone being home.

Customer service is also brilliant!

highly recommended!

19 novembre 2022
Avis spontané
Noté 4 sur 5 étoiles

Excellent product and installation…

Excellent product and installation videos. It was all very easy.
I did omit to read right to the end where it told you what the extension vars were fir to add a bit of length to the rail but that was my own fault.
My only ongoing issue is with the Tuya App where the command to open and close the curtains is On / Off instead of Open / Close.
Otherwise very pleased indeed.

18 octobre 2022

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus