I ordered a gift for my brother’s 70th birthday. Keep stringing me along saying the order is in process. Tried to cancel no answer. Over two months.
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Lisez les avis des autres
Buyer Beware. Worst experience. The picture of the product is not what you get. I received it 10 days late, its not glass, its super tiny and looks nothing like the advertisement. Its a cheap 25... Voir plus
The picture on the website of what I ordered looked nothing like what I received absolutely nothing like it. Although the company responded when I sent an email inquiring about the delivery date, and... Voir plus
A package was sent to a non-existent address and apparently returned to RachelKeen.com. Communication with the company has been spotty and suspect, with lack of details and vagueness. Ordered item in... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Rachel Keen, your clothing is more than just fabric—it’s a canvas for your personality. We were born from a desire to empower self-expression, turning everyday essentials like t-shirts, hoodies, and accessories into wearable art that sparks conversation and celebrates individuality.
Coordonnées de contact
667 Madison Ave, 10065, New York, Etats-Unis
- support@rachelkeen.com
- rachelkeen.com
1,5
Mauvais
28 avis
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Les gens ont aussi consulté
Product of poor quality
Product as received looked nothing like that shown on the website. It also came with no gift box, unlike the one shown. The image painted on the glass was of poor quality and did not look like it would last long. Multiple attempts to contact customer service received no response.
22 décembre 2025
Avis spontané
Don't do it. Just don't order from this place
I ordered Advent calendars, in October, and they were delivered to my Town's City Hall, on December 15th. And I only got one of the seven that I ordered. It's mind-boggling how bad this place sucks. It's not even a place, it's not even people, there is no support, there is no help. Do not order anything from this place unless you like giving your money away.
Total BS and there is nothing I can do except hope a chargeback happens
15 décembre 2025
Avis spontané
The product was not as advertised
The product was not as advertised, poor quality, and arrived late. I paid extra for speedy shipping, and it still took 2 months to arrive. No longer needed at that point. Cheap crap from China. Steer clear!!!
29 décembre 2025
Avis spontané
Absolute crap, not as advertised and way overpriced
Product arrived very late and the product is vastly overpriced. The item is worth no more than £5. It looks nothing like what was advertised. Totally misleading, no response to multiple messages to the seller. Steer well clear of this lot.
18 décembre 2025
Avis spontané
Communication with the company has been…
Communication with the company has been spotty and suspect, with lack of details and vagueness. Ordered item in early October, was supposedly shipped in early November. It is now early December with no resolve. Would recommend avoiding the company.
12 novembre 2025
Avis spontané
The product did not meet my…
The product did not meet my expectations. There was no writing on the bottle to tell me this was the championship momento for 2025. The bottle cap does not resemble the crown royal cap I saw in the picture or the crown royal cap.
12 décembre 2025
Avis spontané
A package was sent to a non-existent…
A package was sent to a non-existent address and apparently returned to RachelKeen.com. Communication with the company has been spotty and suspect, with lack of details and vagueness. Ordered item in early October, was supposedly shipped in early November. It is now early December with no resolve. Would recommend avoiding the company.
6 décembre 2025
Avis spontané
Never delivered, no response from company
Product was never delivered on 11/9/25. Notified vendor of issue 11/14/25. No response from them as of 12/4/25
14 novembre 2025
Avis spontané
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