Radisson Blu Avis 

Radisson Blu Scandanavia Hotel, Oslo.

This hotel does not honour the bookings prepaid and further charge trivial amounts with no explanation. The manager Sophia was arrogant and rude. This 4 star hotel and does not match even with the unrated UK budget hotels. The rooms were never made up good and not cleaned properly.

Radisson Blu should take some lessons from Intercontinental IHG hotels.

Amazing stay at Raddison Blu Leeds, great staff and service , hotel room was perfect .
Regan who served us at the bar , is an absolute credit to the place , amazing staff member , made our stay even better !
Thank you
Katie &Bob

Stayed at the Raddison Blu at Manchester Airport the night before we were due to fly to Kraków. I can absolutely recommend this hotel. We were given a free upgrade and the reception is connected to the airport. We were travelling from Terminal 3 which was roughly a 10 - 15 minute walk from the reception. It was really easy and stress free! We had breakfast too which had an absolute amazing choices of food. The room size was great and the bed was really comfortable. We paid £17 a day to keep our car on sight too. Would definitely stay here again if we fly from Manchester.

Wirklich das schlechteste Bonusprogramm aller grossen Hotelketten. Ich versuche nun seit 30 (!) Minuten im Radisson Blu Schwarzer Bock in Wiesbaden mit Punkten ein Zimmer zu reservieren, allein es ist mir nicht vergönnt. Immer wieder klicke ich "Punkte einlösen" und es werden mir in der Maske dann doch wieder jeweils nur EUR Tarife genannt. Das Hotel ist zum Wunschzeitraum noch wide open, daran kann es also nicht liegen. Vielmehr habe ich den Verdacht, dass Radisson einfach gar kein Interesse daran hat, meine vielen Punkte einzulösen, ist ja auch viel lukrativer, wenn man von seinen Gästen Cash kassieren kann.

Great hotel at the center of Antwerp, opposite the beautiful central station. Quiet night, comfy bed. Will visit again for sure.

Lovely hotel with excellent staff . Made for the perfect stay prior to flying . Quick easy access to airport too . Would definitely stay again

I contacted Radisson Blu River Ness Hotel Inverness regarding a cancellation, the booking was made on my behalf. I was advised that to cancel the charge would be £503 for booking 21/8 - 23/8, ( Original cost £460).17 I was advised that there is a policy of no refunds. It was April when I made this request so plenty of time for the hotel to re-sell the room.
In these days of 'high costs' no empathy offered by this group.

THIS IS THE EMAIL THAT WAS SENT TO THE HOTEL:
I spoke to the concierge Thursday 09.02.23 in the morning before leaving the hotel. (Steve) he asked me to email.

We arrived on Wednesday night to stay at the RR hotel at Heathrow before departing to NYC Thursday morning

When arriving at the hotel, there wasn't any parking spaces atall.... unless we left the car around the back at the conference centre where nobody else had parked and was deserted! (i was not going to leave a range rover there with luggage in it for it to get broken into)
I explained to the gentleman on the front desk there wasn’t any spaces and i have had to put it on the end, but have not blocked anyone in (like a lot of other people had done) and i would move it in the morning. He was very off and shirty and said "well its at your own risk and you may receive a fine" he wasn’t helpful atall and I didn’t expect this kind of response from a respectable hotel chain! We had luggage and it was freezing and he didn’t offer any solution to help me if i was to park around the back, or let me know a cut through. Already i was discouraged!

When getting to our room 4202.... it was right by the lifts (I had stated on the booking when it gave you the option quite room not by lifts) When entering it was a disabled room (which was fine) but it had a interconnecting door to next room. The walls were so thin i could hear the man’s conversation next door.
We then didn't have any water in the room and had to ring housekeeping, they delivered but this really isn’t very good service
When settling down we then couldn't find the TV remote, searched everywhere and then had to ring housekeeping again…. Then waited another 20mins for a remote to bought up to the room!
During the night (not your fault) but the quality of rooms are… the gentleman next door was “up all night” shall we say! Not the best sleep before supposed to be going away the next day!

The following morning my partner wasn’t very well, and unfortunately we had head home rather then Heathrow airport. I explained to Steve the concierge when leaving the hotel about the experience and also letting him know our car wouldn’t be in the carpark for the specified time we had booked it in for – due to having to abandon our holiday!

He said to contact him for when we rebook our trip (which will be soon) and he will sort the hotel and parking out.

Overall I have been so unimpressed with this quality of service I have received staying at this hotel, I am quite a frequent flyer and I have used and along with many more hotels at the airport to make the holiday experience more enjoyable.

STILL WAITING 1.5 MONTHS LATER FOR A RESPONSE AND OUTCOME- 6 EMAILS FROM CUSTOMER CARE @ RADISSON (TELLING ME IT WAS GOING TO GET LOOKED AT) BUT NOTHING ELSE

Lovely location close to such a wild variety of neighborhoods, the Radisson Blu in Amsterdam came through for us. We arrived from the US for a funeral, a bit short on planning for our stay. I cannot say enough about the professionalism of the senior staff in the lobby throughout our stay. The building itself, the lovely room, good views, pretty bar, all these things are the foundation of any good stay, but the staff carries the day, doesn't it? We needed help problem solving several times, and were met with creative solutions, from finding my lost iPhone, to providing a last-minute neighboring hair stylist, to monitoring the temperature throughout the night so our room stayed cool (defeating those automatic hotel temperatures), extending our stay, all done with such kindness. We needed this extra care, so I say thank you so much for providing it at a difficult time for us. Pro tips; We took a premium room for a little extra space, the breakfast buffet is good, go to the Grand Hotel around the corner for a worthwhile 90 minute massage, hit the 3 story Book Exchange around another corner, dine at De Plantage, a short cab ride away.

Faktisk er OK hotel på mange måder, en væsenlig detalje er hvordan man sover i deres udmærkede senge.
Hovedpuderne ( der er mange) er alt for høje til at sove med.
Fin morgenmad, som man af en eller anden grund skal for-booke, og det foregår i elevatoren via mobiltelefon. Tænker om dem der benytter trappen ikke kan booke morgenmad 🤔.

Last September we stayed at this hotel at stansted the night before we flew out . We went to have a shower in the morning and the water was freezing cold . I have emailed them about this but have not got anything back from them . We will definitely not be using this hotel ever again

I visited this hotel on the weekend of the 18th sept 22, I found this hotel very good, beautiful room very clean, great customer service, close to all amenities, good buffet breakfast would recommend this hotel, they have a nice comfortable bar area evening food a bit pricey but there are plenty of outside food venues.

Ich bin (war) Mitglied im Radisson Club. Buche auch meine Geschäftsreisen darüber. Beim ersten Aufenthalt im Radisson Blu Azuri wurden meine Punkte aber nicht gutgeschrieben und die versprochene Rabattierung nicht gewährt, obwohl ich mich vor der Buchung telefonisch beim Konzern über die Buchungsbedingungen erkundigt habe. Im heutigen Telefonat wurde mir erklärt, dass dies nicht möglich sei. "Ich solle lieber die AGB lesen, anstatt mich auf die Aussagen seines Kollegen zu verlassen!" Alle Dienstreisen werde ich jetzt auf eine andere Hotelkette umbuchen!
(Das vorherige Telefonat, wo mir die Konditionen versprochen wurde, wurde ja aufgenommen. Meine Bitte diese mal abzuhören, wurde verneint.)

2 Sterne, weil das Hotel und die Leute vor Ort super waren. Einen weiteren Besuch wird es nicht geben.
Falls sich jemand zuständig fühlt, darf der gerne mit mir in Kontakt treten.

Mit ophold levede langt fra op til mine forventninger! Der var et langt mørkt hår på håndvasken, snavs i badet, hul i lagnet, fedtpletter på indersiden af vinduet og mærker fra gummisko og spildt kaffe på væggene. Jeg er SÅ skuffet!

København. Superior værelse til 6000 kr. Helt igennem standard hvad man forventer for 1000 kr. Rengjort perfekt efter manualen, men ganske beskidt og ulækkert hvis man ser efter. Den spildte kaffe på væggen er ikke fjernet. Fedtpletter på vinduet og døren.
Den flotte udsigt spoleres af snavs udvendigt. Det ser ud som om det ikke er blevet vasket i et halvt år.
Reception helt til grin. Skulle vente i 30 minutter, da der ikke var nok personale og der skulle bruges en evighed på at taste på computeren.

Radisson Blu Århus
Et ellers pænt hotel, god morgenbuffet og sød personale når man kommer.
Værelset kunne godt ha været mere rent. Der var tykt lag støv noglesteder , tomat kerner på væggen, vandglas på badeværelset var beskidte og rundt om dysen på vandhanen samt håndtaget sad der store rester af rengørings midler.
Alle ting var noget der kunne leves med for en enkelt overnatning men til prisen er det dog lidt træls.

What an absolute shambles Raddison Blu at Manchester Airport. I paid £196 for twin room with breakfast before our holiday Corfu and special assistance to the airport through their walkway..(directly into Terminal 1)....and I deeply regret booking with them.
Firstly there was only 1 restaurant for the whole hotel and not many tables so we skipped Dinner and opted for snacks out of a machine...very costly but hey ho...we were on holiday.The next morning we were due to fly at 7am so there was no breakfast...I didn't expect a cooked breakfast but we were told there would be breads jams croissants available in the reception area along with hot drinks...there was nothing not even a crumb of anything at all...no drinks...nothing whatsoever ever
We had an early start and arranged for the assistance as I am disabled to collect us a 03.45..no problem they said...by 4.30 no one arrived, we were told they were very busy but we were on the list and they would get us there...soon....by 5.30 we were informed it would be at least another hour till they get to us....check in closes at 6.30 so we had not option to get a taxi.
So...I paid for bed and breakfast £196. and all we got was a bed and shower.
Absolutely shambolic...we usually stayed at the Hilton at Manchester Airport but decided to try the Raddison Blu because of their walkway into the terminal thinking it might be a better option for us....BIG MISTAKE...I am absolutely furious with this company and will NEVER...EVER use them again....a total rip off from start to end...atrocious service but they took our money and that's ALL they care about...DO NOT BE FOOLED...DO NOT USE THIS HOTEL!!!

We had a great family stay at the Heathrow Radisson Blu hotel. The personal was very friendly and helpful, we all enjoyed our dinners at the Steak & Lobster restaurant, and the gym was great as well. I certainly can recommend this hotel.

I stayed at the Raddison blu by Heathrow airport. The staff were friendly however very slow. The room was average for what you are paying and the bed has a boarder that is not covered and I banged my leg on it a number of times.

The walls are thin, I had a family next to me with a crying baby which I am understanding off however the family were playing tv from 2am to 5am and talking loudly on FaceTime. I called reception and complained when I checked out and all I got was “sorry to hear that”.

I was leaving for a flight in the morning and booked a taxi with reception. I waited ten minutes for my taxi after it’s booked arrival time before then booking an Uber as I did not want to be late. It was shambles loads of people waiting, no order in terms of taxi drivers coming in randomly calling out door numbers. Everyone’s taxi was late. You’re an airport hotel with a clear focus on providing transport to the airport. Sort it out.

Var i Aalborg, Radisson Blue Limfjord hotel fra d. 11 til 13-3-22 fik værelse 440. Fandt ud af det trak ind af det vindue der kunne åbnes, natten mellem d 11 og 12 - 3 - 22.
Det viste sig at vindues glas sad løs, tog video og viste det i reception, aftalte med reception at sende video, gjorde jeg så, det lykkes dem at finde den, vi kunne få et nyt værelse, takkede nej da vi kun skulle være der en nat mere og vindue nok ikke ville falde ud og vi vil holde os fra at åbne det, de lovede os en for kompensations, et stykke chokolade eller lign.
da vi så spurgte om kompensation ved ud check. den 13-3-22 kunne de så lige pludselig så ikke huske denne aftale, men takkede for video så vindue kunnes rep.
hmm god kunde service, vi kommer sikkert ikke igen....