Radius CONNECT24 Avis 679

TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

It was easy to start the application online and this was quickly followed up by a sales representative who talked me through the process. The call button arrived within 3 days and the setting up was s... Voir plus

Noté 5 sur 5 étoiles

It gives my elderly father and myself peace if mind that if something happens to him that i can be contacted.

Noté 5 sur 5 étoiles

I mistakenly ordered the wrong device but it was collected and replaced within 24 hours. Having received my mobile watch, I was impressed that the only cost was a modest monthly fee. There was no char... Voir plus

Noté 5 sur 5 étoiles

the lady who I spoke to about setting up an account was so polite and took great care to make sure I understood what the whole process involved and she also made sure i had heard everything she said a... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipements de sécurité
  2. Borne d'appel d'urgence
  3. Service de soins à domicile
  4. Aide à domicile
  5. Soins aux personnes âgées
  6. Fournisseur d'équipements de télécommunications

Écrit par l'entreprise

Peace of mind is knowing that someone is always there to help you or a loved one. Radius Connect 24 provides a personal alarm service to anyone who is concerned about personal well-being or home safety, or who may feel anxious about managing on their own.

Your call for help, always answered

Écrit par l'entreprise

Your call for help, always answered
Our personal alarms are a discreet, quick and reliable way of getting 24/7 help at the touch of a button if you have an accident or emergency in your home. Our service gives users the freedom to live independently in their own home but with the knowledge that they have instant help if needed.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

679 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Very easy to use website full of…

Very easy to use website full of information and easy to purchase online or a phone call away. Order came quickly, easy to set-up and use. A God send to me. I feel more at ease living alone knowing someone is just a 'button' away for support. Thank you so much for ongoing support and empathy.

1 juillet 2025
Noté 5 sur 5 étoiles

It was great to get my Pan Pan watch …

It was great to get my Pan Pan watch from you recently. Your service is great and you are always on alert when,even when its my mistake, to make contact. This gives me confidence that if I really need you then I will be ok.
I got this watch after a fall.
Anne Hennessy

2 juillet 2025
Noté 5 sur 5 étoiles

Very good service and support team

Our family ordered a personal alarm / sudden falls wristband home/garden monitor for our 90 year old mother, who has some mobility issues.
We chose Radius Connect24 based on recommendations from acquaintances as well as other customer reviews.
The family are very impressed by the range of the wristband and the monitor throughout the house and the garden outside.
The response centre staff have been excellent and it's reassuring to know that there's a monthly test option to provide peace of mind.

28 juillet 2025
Noté 5 sur 5 étoiles

Confidence to live alone

My alarm has given me the confidence to live at home alone following the recent loss of my husband. It also gives my family peace of mind knowing that in an emergency they will be contacted. The service is excellent

11 août 2025
Noté 5 sur 5 étoiles

Quick response

So far so good. We having had to use it yet, but dad keeps setting the alarm off and you always respond very quickly.

2 juillet 2025
Noté 5 sur 5 étoiles

Extremely happy with this service

Getting set up on the Connect24 system was so quick and easy. I arranged it all online and the equipment arrived within a few days. The service is very efficient and the call handlers are all so friendly and helpful, even when just testing the alarm every 6 weeks. I have so much peace of mind knowing that my mum has the emergency button if needed. I can highly recommend Radius Connect24.

28 juillet 2025
Noté 5 sur 5 étoiles

Great alarm - great service

I can unhesitatingly recommend the Radius Connect service. It is exactly what I need at an affordable price. The alarm is simple to operate and gives me confidence - on both sides of the border.

28 juillet 2025
Noté 1 sur 5 étoiles

Unit obviously faulty and no one to help

Got device 3 weeks ago and can not get it to work despite several attempts and contact with office. I’ve been told 3 times someone will ring me and I’m still waiting. Not impressed!

3 juillet 2025
Logo de Radius CONNECT24

Réponse de Radius CONNECT24

Hi Jennie,
We're very sorry to hear about your experience and sincerely apologise for the delay in getting back to you. Please rest assured that we are looking into your request and a member of our team will be in touch with you as soon as possible to help resolve the issue.

Thank you for your patience and bringing this to our attention.

Best regards,
Roma

Noté 1 sur 5 étoiles

Worst after service ever

My brother had got a watch with alarm from this business,watch came and one strap was hanging off,looked like it had been a returned item...watch not working .and was told engineer would phone ...1 week later still no phonecall,....watch will be sent back

10 juillet 2025
Avis spontané
Logo de Radius CONNECT24

Réponse de Radius CONNECT24

Hi Desmond, We're very sorry to hear about your brother's experience. This is certainly not the level of service we aim to provide. Could you please let us know your brother's name so we can look into this as soon as possible? You can email us at enquiries@radiusconnect24.com or call us on 02890 397103. We want to make things right and resolve this issue promptly. Thank you for bringing it to our attention.
Kind Regards,
Roma

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