RAPID SECURE LIMITED Avis 

973
•
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

my dead aunts home was broken into, needed the unoccupied property sealed immediately & that's exactly what happened with Rapid - they arrived within the quoted 90 minutes & boarded up the mess. They... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I used this company to board up an outside door which had been smashed. Despite the time, after midnight, the fitter arrived promtly. He checked the damage, measured up and fitted the board. He chat... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

If I could give less than 1 star I would. The police called this company, following a burglary at our home. Why the police use such a company is beyond me but we are taking that up with the police. I... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The best thing about the experience was how quickly they got to my property. It was a stressful situation and I just wanted the property secure and having someone turn up quickly to do that was a reli... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

973 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 19 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(973)

83 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I would rate this company zero stars…

I would rate this company zero stars actually. They put a lock in my door which wasn t fixed and collapsed as soon as they left. They did not repair my whole door properly that had been broken unneccessarily by the police. Did not repair the frame or lock. I waited two hours in the corridor for a good company to do it properly! This awful company has asked me for money 3 x and is now threatening action though i explained on the phone what happened. Avoid at all costs.

14 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

On time

On time. Careful and tidy work. Very polite and helpful.

26 août 2025
Avis spontané
Logo de RAPID SECURE LIMITED

Réponse de RAPID SECURE LIMITED

Many Thanks!

Noté 5 sur 5 étoiles

Quick and secure service

Quick courteous service by both the office and Mark who attended to board our window. Left our property clean and tidy with a secure window . Would highly recommend!!

15 août 2025
Logo de RAPID SECURE LIMITED

Réponse de RAPID SECURE LIMITED

Thanks for the review!

Noté 5 sur 5 étoiles

Efficient company

Rapid secure came out quickly and boarded up the damaged doors and made the place secure. Would recommend them for efficiency and doing a good job.

4 août 2025
Avis spontané
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Réponse de RAPID SECURE LIMITED

Thanks for the review!

Noté 5 sur 5 étoiles

Turned up quickly

Turned up quickly. Did a great job considering it was 4am In the morning 👍🏻

12 août 2025
Avis spontané
Logo de RAPID SECURE LIMITED

Réponse de RAPID SECURE LIMITED

Many Thanks!

Noté 5 sur 5 étoiles

Service was spot on

Service was spot on. He arrived within the hour to secure my house and board up a door window which had been smashed. He'd finished in roughly half hour. No problems to report.

10 août 2025
Avis spontané
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Réponse de RAPID SECURE LIMITED

thanks for the review!

Noté 1 sur 5 étoiles

😢😢😢😢😢😢😢I received an invoice from this company…

I received an invoice from this company 19 months later. Having gone through anhorrific experience with a tenant…….. no rent, drugs, police and police raid.
I thought it was all ended and then the invoice arrived. I spoke to the company, the woman was extremely unpleasant not at all sympathetic and gave me no options but to pay it ( apart from instalments)
Terrible company, all they care about is the money from what I can see.

8 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Extortionate price.

Extortionate price.
Would have procured services from another company had I known the service was not free (through police)
£240 to board a window, when quoted £140 from another company. Shameful.
The fitter however was friendly.

3 août 2025
Noté 1 sur 5 étoiles

RSL called out by Police following…

RSL called out by Police following forced entry into a flat we own. RSL apparently "secured the property" - however, upon our attendance, the door had not been made secure (no additional locking mechanism fitted and original locks damaged and incapable of locking) - therefore, the door was open. RSL maintain that door was secured which blatantly is not true. Fully accept that in emergencies, costs need to be borne by someone, but grievance is that they did not do their job properly ! - beware !!

14 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Taken for a ride?

West Yorkshire Police organised the call out to an attempted burglary. The response was quick and "impenetrable" adhesive plastic sheeting attached to the inside of the unbroken glass pane. Traditional boarding was not used as it would make our dining room "as dark as a dungeon". A screwdriver was used to dislodge the shattered glass on the outside pane and fell out over all the patio area. No attempt was made to sweep it up. We were told that the door was now secure and no-one would be able to gain entry through it. The bill would be in the order of £250 to £300.
I asked two independent local glazing companies to quote for a replacement, both were appalled at what they saw. In their opinion the door was not secure, the impenetrable sheeting merely remaining the glass in place if it was shattered . One of the glazing companies even swept up the shattered glass on our patio.
One company would have charged £50 to do what had been done, the other had a standard charge of £120 to board. Both advised me not to pay the bill.

20 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

dissapointed

i have had no correspondence from them since i placed my order, i have no idea when the order will be delivered altogether a p!5s poor service

1 juillet 2025
Noté 5 sur 5 étoiles

Excellent and swift response following…

Excellent and swift response following a briefing from West Yorks Police to secure a forced entry.
More than happy with the service delivered under the circumstances.
Does what it says on the tin!

7 juin 2025
Avis spontané
Logo de RAPID SECURE LIMITED

Réponse de RAPID SECURE LIMITED

Thanks Fred!

Noté 1 sur 5 étoiles

Terrible service

Terrible service, very expensive - avoid.
The police called out Rapid Secure to board one broken window of our deceased mother's empty flat. I believe that the man was there for less than five minutes, and no quote was given for how much it was going to cost. All the man did was put the board up, leaving all of the smashed window glass and frame on the patio and in the bedroom. For this we received a bill of £318!!
When we complained that we hadn't arranged for the service (the police did), that no indication of price was given and that none of the glass was cleared up we were told that they never give quotes out until they see the damage, the bill just comes later - meaning that they can charge whatever they like. And regarding the glass being left on the ground everywhere, apparently it was a "saftey hazard" to clear it. Never mind that we had to do it, without gloves or proper equipment and that we were being charged £300 for their service. All in all, it felt like we were being taken advantage of, particularly given that we were upset about the flat having just been burgled. :-(

3 mai 2025
Avis spontané

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