Had ordered trousers and jacket for grandson paid for next day delivery got email it had been returned as didn’t have my door number Emailed customer service they gave me my next day delivery mone... Voir plus
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Bought quite a few items from £10 offer day. Waited nearly 3 weeks for delivery and nothing came, so I emailed rascal. They were extremely prompt in responding, sent items out immediately and also ga... Voir plus
L'entreprise a répondu
Fab fab fab experience shopping with rascal!! Shopped with rascal since my son was 5 and he is now almost 11 he is rascal daft! When I saw the massive sale I knew I had to get stocked up ! Received an... Voir plus
L'entreprise a répondu
Such good quality clothes 💪 glad we ordered a bigger size, my normal size 9 year old fits perfectly in your 11-12 (I think that is what we ended up ordering) he is soooo happy, it’s hard to persuade... Voir plus
À propos de l'entreprise
À propos de Rascal Clothing
Écrit par l'entreprise
Fronted by F2 Freestylers Billy Wingrove and Jeremy Lynch, Rascal Clothing is an active lifestyle brand, emerging from the duo’s frustrations with ill-fitting active wear and driven by the F2’s magnetic social following.
The F2 has 20 million subscribers and followers across its social channels, with fans aspiring to look and be like them. Billy and Jez’s dedication to technical perfection, stunning synchronization and jaw-dropping choreography is inimitable and inspirational. Yet excelling in your field while looking sharp involves overcoming the restrictions of typical sportswear and fabrics.
Rascal Clothing prioritises movement, style and comfort and this is the brand’s DNA, embedded into every seasonal fashion collection across adults, juniors and accessories.
No limitations. #BeRascal.
The F2 has 20 million subscribers and followers across its social channels, with fans aspiring to look and be like them. Billy and Jez’s dedication to technical perfection, stunning synchronization and jaw-dropping choreography is inimitable and inspirational. Yet excelling in your field while looking sharp involves overcoming the restrictions of typical sportswear and fabrics.
Rascal Clothing prioritises movement, style and comfort and this is the brand’s DNA, embedded into every seasonal fashion collection across adults, juniors and accessories.
No limitations. #BeRascal.
Coordonnées de contact
Royaume-Uni
- help@rascalclothing.com
- rascalclothing.com
4,4
Excellent
1 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very prompt customer service
Very prompt customer service. Received email straight away. Great service. 😀
26 novembre 2024
Avis spontané
Réponse de Rascal Clothing
Thank you, we hope you have a great xmas
Great items great Quality
Brought for my son for Christmas and never brought before but when item come I was so impressed on the Quality can’t wait for him to see them and wear them
24 septembre 2024
Réponse de Rascal Clothing
Thank you Eleanor, we hope your son loves them on Christmas Day.
Wonderful Customer Service - thank you!
I recently ordered some clothing from Rascal from my son’s Christmas list and they arrived very promptly so thank you!
My son had also asked for some Rascal sunglasses that are currently not on the Rascal website. So on the off chance, I emailed Rascal Customer Service to see if they had any left for me to buy and got a lovely message from Dave to say he would check in their office.
Today I heard back from Dave who sadly had not been able to locate any but I am very grateful for the fantastic customer service shown to me.
Thank you Rascal!
24 septembre 2024
Avis spontané
Réponse de Rascal Clothing
Thank you for the review and we hope your son loves his clothing this xmas.
Réponse de Rascal Clothing
Thank you for this!
it’s my 2nd purchase
it’s my 2nd purchase. Had a pink/red set - shorts, t shirt, hoodie, now I’ve just bought the bundle for a birthday present, amazing material, soft & really fleece inside. My son (11) loves wearing it, def will buy more.
25 août 2024
Réponse de Rascal Clothing
We're so pleased your son loves the clothing, lots of new launches on the way
Rascal clothing is fantastic quality
Rascal clothing is fantastic quality. The service is first class and delivery time is really fast.
27 juillet 2024
Réponse de Rascal Clothing
Thank you
My son is so happy
My son is so happy with his shorts, T-shirt, hoody and socks! Great quality and looks awesome!
26 juillet 2024
Réponse de Rascal Clothing
We're so pleased that your son is happy with Rascal
Top quality clothing.
Dispatched quickly, well packaged. The quality of the clothing is amazing, my son loves it. Will definitely be buying more.
29 juin 2024
Réponse de Rascal Clothing
Thank you Matt for your review. We're glad that your son loves our clothing
Réponse de Rascal Clothing
Hi Caroline, thank you for your review
Great material and design
Great material and design. So comfy but looks amazing at the same time!
24 juin 2024
Réponse de Rascal Clothing
Thank you for the review we're so glad you love the clothes
Amazing customer service from Dave when…
Amazing customer service from Dave when having to return something. Great quality products too.
30 juin 2024
Avis spontané
Réponse de Rascal Clothing
Thank you!
Absolutely amazing service and great…
Absolutely amazing service and great quality of clothing.My son loves Rascal Clothing and is buzzing he found their caps too 🙌🏻
27 mai 2024
Réponse de Rascal Clothing
Thank you for your review, we really appreciate it and glad your son loves his Rascal.
Prompt arrival of order and then…
Prompt arrival of order and then efficient processing of refund for part of the order
27 avril 2024
Réponse de Rascal Clothing
Thank you Karen, appreciate the review.
Unfortunately I tried giving them the…
Unfortunately I tried giving them the benefit of the doubt, however the time period for them to provide a tracking number has passed and getting a response from them is non-existent. What a shame because they seem to have some good stuff. Never ordering again.
UPDATE: I see the company's reply to I wish I could attach the email screen shot I have of the correspondence I have with them.
4 mai 2024
Avis spontané
Réponse de Rascal Clothing
Hi Pablo,
Unfortunately we're unable to find an order under the reference number given, nor any contact you've had with us prior to your review. Kindly provide any additional information you have and we'll gladly look into this for you.
Thanks,
Team Rascal
We live in Australia and my son loves…
We live in Australia and my son loves rascal clothing. Unfortunately for us we have had a terrible experience with the courier service delivering our order. Rascal has bent over backwards to try to get Sidney his clothing. I can’t recommend them highly enough. Not only is the clothing very high quality but the custom service is outstanding.
12 mai 2024
Avis spontané
Réponse de Rascal Clothing
Love this, Jane. We're so happy your son loves the brand and you managed to get the order
Excellent customer service from Nathan…
Excellent customer service from Nathan at Rascal. I sent an email query, immediately after I had placed my order, as I had made a mistake . Nathan responded really promptly and sorted the issue.
We buy a lot of clothes from Rascal and they have always been a fantastic quality and washed up well.
3 mai 2024
Avis spontané
Réponse de Rascal Clothing
Glad we could help!
Do not purchase from this company
I have tried numerous times to contact customer services with no response. My parcel has not been delivered from over two weeks ago. No communication no refund offered. I’m now having to get my money back through my bank. I would not recommend this company under any circumstance.
11 avril 2024
Avis spontané
Réponse de Rascal Clothing
Thank you :)
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