Used Rayflex for the first time to make two bespoke sized PVC curtain screens for a food production space. The team were incredibly helpful and fast to confirm a design, cost and next steps. The order... Voir plus
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Rayflex always provide us with a quick and clear quotation based on our tailored needs. They take the time to fully understand our requirements before providing us with a quotation via email. The enti... Voir plus
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Quality products at competitive price's, pleasant and helpful staff, great customer service both pre and post sale
L'entreprise a répondu
I have always had an excellent service from Rayflex and their customer services team are so helpful. The products that we were purchasing were far superior than other suppliers we tried. The only... Voir plus
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À propos de l'entreprise
- Industrie plastique
- aussi dans
- Fabricant
- Fournisseur de portes industrielles
- Fournisseur de produits en caoutchouc
- Fournisseur de produits en plastique
Écrit par l'entreprise
UK's largest manufacturer of PVC strip curtains, PVC sheet, impact doors, insulated curtains, doors & covers. Specialists in rubber strip, rubber sheet, rubber extrusions and site safety products. Established in 1975 we understand our customers and pride ourselves on customer service and product quality.
Coordonnées de contact
11b, Palatine Industrial Estate, WA4 6QQ, Warrington, Royaume-Uni
- 01925 638753
- sales@rayflexgroup.co.uk
- rayflexgroup.co.uk
4,8
Excellent
84 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
ordered a door screen cover in my…
ordered a door screen cover in my wisdom measured incorrectly so of course it did not fit The team at
Rayflex were extremely helpful in getting my error corrected would recommend this company genuine & proper people
4 juin 2024
Avis spontané
Réponse de Rayflex Group
Thank you very much, we try our best! Look forward to hearing from you in the future.
Would definitely recommend
I contacted Rayflex on a recommendation. I needed PVC black strip curtains very urgently. Kelly was amazing and extremely helpful. I received my order exactly when due and had updates from the haulier firm too.
30 mai 2024
Avis spontané
Réponse de Rayflex Group
Hello Liz, thank you for the wonderful review. We'll be sure to pass on your comments to Kelly and hope to hear from you again soon.
Réponse de Rayflex Group
Thank you for the 5 star review Gary - pleased we met your expectations and we look forward to dealing with you again.
Great company to deal with
Great company to deal with, efficient, good price and most of all, happy and pleasant.
16 novembre 2023
Réponse de Rayflex Group
Thank you for the review. We aim to please and it's great to hear that we did. We trust the rubber sheet is exactly what you were looking for and we look forward to dealing with you again in the future.
Excellent communication
Excellent communication. Great customer service. Product is doing what was promised
6 octobre 2023
Réponse de Rayflex Group
Thanks so much for the 5 star review. Glad the product meets expecation.
Exactly what I was looking for.
Exactly what I was looking for.
A bit on the expensive side, but easy to order and a prompt delivery.
23 mars 2023
Réponse de Rayflex Group
Thank you for the 5 star review Ian - we aim to please and we are pleased the neoprene was what you needed.
Fantastic as alway
Fantastic as alway , from ordering to collection the staff at Rayflex are always very helpful.
18 novembre 2022
Réponse de Rayflex Group
Morning and Happy New Year David. Thank you for the wonderful review, we look forward to dealing with you in the future. Best regards the team @ Rayflex
Waited over three weeks for the goods
Waited over three weeks for the goods. Problem was with the third party courier but Rayflex persisted to wait for the courier to sort the problem and leave me waiting rather than send a new delivery and sort the problem with courier in the background.
22 novembre 2022
Réponse de Rayflex Group
Hi Luke, this is disappointing to hear. I'm sorry you were inconvenienced. I've checked with the team here to see why this occured as it's very unusual for us.
We received your order on the 7th Nov and shipped on 8th Nov, we assumed the goods would be delivered on time by DX (our courier). We were not made aware that you hadn't received the goods until 16th November, when DX advised they had shipped to a wrong address in error and were arranging collection and redelivery to yourself. This was still the quickest method of getting the goods to you rather than re-cutting and resending the goods.
Thank you for your patience with the order, on rare occsion our couriers do mess up orders and we can only apologies on their behalf and apologise from our perspective for not being more proactive.
We would like to offer you a full refund on the carriage element of your order. Please contact our office if you would like the refund to be put back on your card / another method of payment.
Rayflex
Réponse de Rayflex Group
Morning Dave, thank you for your PVC strip order. We appreciate your business and hope to deal with you again soon.
Réponse de Rayflex Group
Hello - thank you for the great review. We pride ourselves on our service so it's always nice to hear we're doing our jobs.
Réponse de Rayflex Group
Fantastic - thanks so much we do love hearing customers are happy and we hope you and your customers enjoy the benefits of our chiller blinds. We hope to deal with you again in the future.
Réponse de Rayflex Group
Thank you for your review - much appreciated. We hope our PVC chiller blinds save you energy and keep your produce chilled for your customers.
Fast
Fast, efficient & delivered on time as promised.
Refreshing service, not as most others.
31 mars 2022
Réponse de Rayflex Group
Hello Julek, thank you for your great review. We hope our rubber D-section extrusions suit your application and we look forward to doing business with you in the future.
Réponse de Rayflex Group
Thanks for our 5 star review Dean and thank you for your order. We're pleased that you liked our ready made PVC door kits. Please do not hesitate to contact us in the future.
Réponse de Rayflex Group
Thanks for the 5 star review David much appreciated. We hope to deal with you again soon. Great name for a winter golf mat and aid. We love unusual applications for our PVC!
Good quality product
Good quality product, slight delay on delivery but I was made aware of this very promptly by Rayflex. Items arrived well packed and in good condition.
16 mars 2022
Réponse de Rayflex Group
Hi Simon, thank you for your positive review and for your patience on the delayed delivery. We try to ensure our customers are fully informed at every stage of the journey. We look forward to hearing from you again.
Réponse de Rayflex Group
Hi Paul - thank you for the positive review. We look forward to dealing with you again.
Réponse de Rayflex Group
Thank you Anish for the great review and thank you for your order.
Great prices and very helpful
27 janvier 2022
Réponse de Rayflex Group
Thanks Dave - pleasure doing business with you. Shout if you need us again.
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