rbuk.co.uk Avis 

Spare shelves appeared on time, well packaged. Thank you very much.

I also had an issue which was sorted quickly & easily.

Briefly and honestly I ordered through amazon and there were issues with the delivery via UPS. Although this was in no way the fault of RBUK they absolutely stepped up and resolved the problem within a couple of hours offering options and a good solution.

Very pleased and I particularly want to single out Aiden (hope I spelt that right) as a source of brilliant customer service and flexibility. Thanks to RBUK and Aiden for solving the problem and I genuinely hope UPS cause less headaches for you in the future.

Build instructions could be better.

The product itself was fine, once assembled. That was the problem though; the assembly instructions are IKEA-like i.e. a few tiny diagrams on a sheet of paper. The video instructions linked via the QR code were no better, making it look, oh, so easy! If only! Maybe if you had assembled similar before it would be OK but the tabs were a devil to slot in; some went in first time but the majority needed slight bending, but not too much!

Delivery was swift; in fact they were left on my doorstep the day before expected delivery (so much for signature required).

Was it worth it? On balance yes, they look great and the shed is a lot tidier now.

Straight forward keep to your delivery targets, received on time,good well wrapped.

Buying and delivery ok, assembly bit more work materials were of a reasonable standard, instructions not so easy but when understood easy to assemble

Many thanks to Wes for great advice and rapid turn around. I received my order the next day.

Good quality shed shelves at a good price, delivered fast. Company easy to deal with.

Super helpful, extra shelf got delivered fast.

I was given useful information by phone about which cabinet was better for a garage which was damp. Delivery was very quick. I haven't completed building the unit yet, but am following the on-line video. Putting the parts together is not as simple as shown on the video. Much harder use of the mallet is required than the gentle taps shown on the video.

I contacted RBUK as I had neglected to treat my shelves and unfortunately my shed was not the most air tight of structures over this first winter and wanted to replace the mouldy shelves which with the water damage had warped as well as gone mouldy.

Not only did I get a link to the shelves to replace the ones I have but the advisor also suggested some ways and products to combat the mould issue in the future.

Despite not purchasing the product direct from them the assistance was quick and really helpful.

Ordering the replacements was simple and delivery fast.

This racking looks much better when you have built it than it does on the website. It arrived in a smaller box than I was expecting and was straightforward to build. It took less than an hour for the two of us without a single swear word. That doesn't happen very often. It's in my new utility room and I was so pleased with it that I bought another one.

Parts received were well packaged and in good condition.

Following a recent bracket negative review on their site I must give this company some credit on management of the issue. The 3 stars are for this . They still have issues with their brackets... And standby what I wrote.. I hope intime there do something about the issues from all source feedback.

Great stuff for storing things away and creating space. I do like it and would recommend.

Fast delivery, good prices. I ordered a couple of freestanding shelves unit. Products were well described, with video of how to build them which was useful.

Professional service with the video walk round, telling me what was fine and what needed replacing in time. Car valeted and all turned around really quickly in the morning for me - fantastic all round!

The freestanding Fastlock shelves arrived promptly, the installation instructions were effective and to the point, the construction took a little care, but went to plan, and the product is solid and works well.
Thanks to RB for a good experience. I would happily do business with you again.