RCC Furniture Avis 

DO NOT BUY FROM THESE PEOPLE!!! I never write reviews or complain but in this instance I had to. The customer service is utterly diabolical.

My delivery took 4 MONTHS to arrive.
I was given a delivery slot with very short notice which I couldn’t make so I asked them to reschedule asap since the order was massively overdue. This request was ignored. I left my phone number for them to contact me and sent numerous emails so we could reschedule delivery. All ignored.

Out of the blue my order arrived with no warning or communication from them. A massive heavy 10-12 seater dining table and desk with 1 poor delivery guy with this stuff stuck on a palette. Impossible task for 1 delivery guy to get the stuff off the van. THANKFULLY 3 of us were in but it was still a huge struggle to lift the stuff off the van and into the house. Had even one of us not been there it would have been impossible.
Thanks for the communication RCC!!!

What did arrive is ok. The table/desk are well made but the finish on both is not lovely… The desk has a greenish finish which is ugly and the table is oiled which is ok.

Would I order from these people again? No way and I urge you not to unless you enjoy stressful online shopping.

We love our new table and benches, really great quality and looks great. The team were really helpful and kept us updated through the process. Would really recommend this company if you are looking for some great furniture - Thanks again!

The quality of our table and benches are second to none. It is exactly what we wanted and well worth what we paid, we’re very happy with the final product. I would say however, the communication with organising delivery could be improved. It’s difficult to organise for someone to be available at home with 2/3 days notice and we had to chase up when the products were being delivered as we’d waited longer than estimated at the time we placed the order. Overall though, I would buy from here again.

Table looks absolutely amazing. The quality is just fantastic and worth every penny. Everyone who visits our home comments on how stunning the table looks and asked where it came from.

I think it is very important to share the poor experience had/still having with this company. I am not one for complaining and were so upset with what arrived as well as how we have been treated.

The table arrived dirty, with splinters and pencil marks.

After 6 days we complained and were sent sandpaper to sand the splinters down ourselves. We tried and failed and complained again, asking for a refund.
We were denied a refund and were told we should have been able to get rid of any splinters ourselves with the sand paper.

We complained again were told they will send a technician. We needed this to be a Monday, 3 weeks later they offered a date on a Wednesday. We advised this is not suitable please arrange a Monday, no response. Cut to 5 months later after the first complaint and finally a technician comes out. They said it would need fully re-sanding and varnishing and took the table away. I stated there and then I did not want this I want a refund.

We were told we could not be offered a full refund as the table is not faulty and yet they could not put it back in stock due to its "poor condition" which we apparently caused. The only offer we have had is to be refunded minus 30%.

We do not feel this is a suitable way to treat customers and overall would like to warn people of the poor quality. I wish I had of read some of the previous reviews and never have purchased.

We are absolutely gutted and £100s out of pocket.

Couldn’t recommend RCC Furniture anymore. They amended the table size to suit our needs, replied to emails really quickly with any questions we had. The quality of the table is absolutely amazing and far better than any other similar ones on the market from high street stores.

Beautiful table and bench! Very happy with our order, so sturdy and well built. We would definitely recommend, happy with the delivery communication and lovely delivery man.

I ordered a washstand and it was completely worth the wait. Beautiful quality bespoke piece of furniture.
Delivery guys were efficient and polite.
Just about to order a dressing table and stool.

Very happy with my tabke and corner bench is beautiful and very well made

Had to wait sometime for our order but wow was it worth it!
Totally love our bespoke made to measure sideboard, console and coffee table. Absolutely stunning.

The table is so well made!
The communication was great and we knew when to expect our item.
I would 100% recommend RCC Furniture

Amazing furniture. Definitely recommend. Great quality.

Great service and overall quality.
We ordered solid oak table which is great addition to our kitchen. Guys were helpful with comms and accurate with delivery.

I ordered a 10 seater, extendable table mid-september, i had to wait a little longer than estimated, but it was delivered in time for xmas so no probs! Was delivered by 2 very nice men at 8pm one night, they assembled it very efficiently! Excellent quality, just as I had imagined it, beautiful, thick reclaimed wood😊 looks beautiful.

Been looking for a table for months everything was so expensive and not quite what we were looking for .
Came across this company on Facebook . So ordered . Table got delivered today it exceeded our expectations. It’s beautiful and so sturdy. I’m in love with it

Received our dining table and benches today, so far so good. The finish is rustic which is exactly what we were looking for as with small children any marks made by them will blend in. The delivery man was brilliant, waited an hour for me to get back from the school run and problem solved with us to get the table into our house, top marks to him! Communication via email and Instagram has been great, couldn’t get through on the phone but as long as we could communicate in some form we were happy. Overall a very positive experience and wouldn’t hesitate to order again.

We **love** our (extendable) dining table. It was made to measure and between our general instructions and Matthew’s genius it came out as the perfect fit in our dining room. 10/10 would recommend!

Beautiful table and sideboard delivered just in time for Christmas. We then went on to order a fire place surround to match. I’m that in love with my purchase that I’m now looking to purchase another sideboard for my living room and shelf’s. Delivery is usually 8 weeks but worth the wait. Compliments given by everyone who have seen our furniture

Highly recommended, from start to finish these guys are fantastic. They know exactly what they’re doing! Fantastic, hand made furniture, our table is beautiful. We get so many comments and we always recommend you guys! Be back soon, thank you! @our_home_on_porters

Amazing company! High quality table and the most perfect colour. Very helpful with sending true matched samples too!