Reactive Parts Avis 

After ordering brembo caliper, I thought I'd have a look at reviews of Reactive parts, and for the most part, good reviews, however there were some bad ones for various reasons which had me slightly worried . For the record I have built, repaired and restored bikes for a long time, so am used to dealing with parts suppliers..But, I've got to say,my experience with Reactive was very good ordered Sunday, e mailed them Monday just to check that they did have this caliper, msgd straight back saying part was being packed, dpd msgd bit later, item arrived today,All very good imo👍👍

Articolo acquistato, pagato, 5gg e ti dicono che non c'è più.
Ti offrono un alternativa "equivalente" ma il primo articolo è sempre sul sito in vendita.
Da considerare poi che l'attesa indicata è totalmente inattendibile.
Mai mai mai più

Being that I’m in the US and they are in the UK, the experience was amazing. Follow through was on point and the product was as described

Can't trust this company anymore...... ordered a fairing holder in February, still nothing & it's October. Said I'd receive a full refund over 10 working days ago, still nothing & now there ignoring all emails.

Best of all, I ordered the part I need from the company that makes the part in Czech Republic on Monday. Today is Friday & I have the part already, so what have Reactive Parts been doing for 8 Months??

Completely Useless, won't be buying from again.

I couldn’t believe how fast they got a full set of bodywork from the UK to the US. With zero damage too! Very thorough ordering process and good communication. The bodywork is some of the best ive ever purchased too so that made things even better. Great company

Purchased a rear CRC race fairings and seat for my CBR1000RR. Though it took ages to come it was worth the wait! Fit is perfect, comes supplied with Dzus fasteners for the foam seat itself, which is beautifully sculpted not just a square lump of foam. Got it painted white by Race Paints in Eastwood Nottingham, looks awesome! Thanks Reactive Parts!

Easy to navigate website
Simple checkout, postage didn’t compute first time but refreshed screen and sorted
Products arrived next day
Excellent experience

Late/no delivery of parts ordered, inaccurate information when chased up.

No communication regarding expectations on delivery schedules or reasons given why an order would take over two months to fulfill

Disgusting,6 months later and still no refund,i originally ordered parts on the 6th of December 2024 arrived months later with the wrong fitment, product returned with my own cost and refund never received,i absolutely hate them and hope they shut down, messed me about alot.

Well priced parts which were delivered very quickly. Great communication and service, hassle free transaction. Cheers 👍🏻

Great price and delivery again

Very happy with the service received,
Great selection of spares, good prices & the website is easy to navigate 😎

Leon was exceptional in helping to find the right part. I live across the pond, and so, our correspondence was conducted through email. I appreciate his well-mannered and polite responses. Thank you Leon!

Really helpful good product knowledge

The parts were exactly what I wanted the communication was very helpful all looking lovely on the bike very happy with the service

Good company. Good product.Fast delivery. I recommend for everyone!thank you

Leon and Ned are very helpful and knowledgeable. Always happy to answer questions and call back if they need to come back to me. I'm old school and like to be able to call and ask questions rather than online chats etc. Good stuff.

Great company to deal with. Always very knowledgeable and helpful. Have used this company in the past and will continue to do so.

Don't you there to buy from them! They don't want you to have access to spareparts! They want you to buy the whole rearset!

It's already 2 and a half months that I made a purchase for Spareparts for the Lightech Footrest kit R, and they haven't sent it!!!! CAN YOU BELIEVE IT? 3 MONTHS almost!!!

Definetely stay away from the seller and from the brand!!!

I placed an order for a part two months ago and I still haven’t received it. My motorcycle has been sitting disassembled in the workshop all this time waiting for this part. I ended up having to cancel the order because I couldn't wait any longer. Very disappointed with the lack of communication and slow service.