Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I had waited for months to hear an update and was finally contacted two weeks ago by Lauren. I was told there is new management now and the communication for the last two weeks has been brilli... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

STILL waiting to receive my payment. On the 9/9/25 I received a email from Anna who now doesn't work for the company....in this email are the following words..."We’re preparing your... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Be aware this company delays payment of funds. After talking directly with hmrc, Who confirmed the payments from them had been paid out directly too this firm . There still saying it’s two... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After a rocky patch with poor communication and being left in the dark, Lauren reached out to me at the start of the year to let me know that the company had changed management and we’re committed to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Conseil en déclaration fiscale

Écrit par l'entreprise

At Rebate Mate, we're not just a business; we're a team of friendly professionals on a mission to help UK PAYE workers, just like you, claim the tax rebates you rightfully deserve. With years of experience, we've made it our goal to provide a seamless and transparent experience, ensuring you get every penny back.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

82 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 68 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I dealt we Cameron and he was amazing…

I dealt we Cameron and he was amazing from start to finish. My payout was really quick around 3/4 weeks!! I will be referring him to all my friends 100%. Highly recommend Tax mate and especially Cameron he was so on the ball with everything very professional and very friendly x

13 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Be very careful with this company very…

Be very careful with this company very little communication never respond to emails. All i got was email they on annual leave that was 2 moths ago i email 2 peopeb..They have left me to pay penalties terrible service.. they dont explane to you things properly when u can and cant clame correctly and they wont get it trouble you are. And if hmrc investigate you and find u clamed falsely you will have to pay back all by ur self rebate mate wont pay back fee you paid..

7 août 2025
Avis spontané
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Réponse : Rebate Mate

We are sorry to hear you feel this way about your experience. We pride ourselves on being responsive and clear in our communication, and it’s disappointing to learn that you feel we fell short in your case.

Regarding the penalty, we were never informed by you that this had been issued. If we had been made aware, we could have acted promptly to resolve it with HMRC — in many cases, such penalties can be removed when addressed quickly.

We take great care to explain the claims process, including what can and cannot be claimed, and our terms make clear that clients are responsible for ensuring all information provided is accurate.

We appreciate your feedback and will review our communication processes to ensure our clients feel fully supported at every stage.

Noté 5 sur 5 étoiles

Thanks to the team

Just been paid out my rebate. Couldn’t fault anything. Was kept updated all throughout and the process was surprisingly simple.

Thanks to the team

21 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Great customer service, would recommend. Especially recommend Cherry who was a great help and very professional!

25 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service Rebate mate …

Rebate mate has been really grateful with my tax returns, from the start to the end. Very good with communication as well on every step. Thank you Anna for everything.

4 avril 2025
Avis spontané
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Réponse : Rebate Mate

Thank you for taking the time to leave a review – we really appreciate it! We're glad we could assist you, and we hope to help again in the future.

Noté 5 sur 5 étoiles

Anna Williams from Rebate Mate was…

Anna Williams from Rebate Mate was great. From start to finish she was so approachable and helpful taking away all the stress in claiming back my tax. Contacting them was easy too via WhatsApp. I was informed every step of the way and once my claim was settled the funds transfered over quickly.

7 mars 2025
Avis spontané
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Réponse : Rebate Mate

Thank you for taking the time to leave a review – we really appreciate it! We're glad we could assist you, and we hope to help again in the future.

Noté 5 sur 5 étoiles

What’s not to like

What’s not to like . Rebate mate did all the leg work after getting some details from myself and great communication from start to finish from Georgia . Thanks again can’t recommend this service enough 👍🏼

16 janvier 2025
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Réponse : Rebate Mate

Thank you for taking the time to leave a review – we really appreciate it! We're glad we could assist you, and we hope to help again in the future.

Noté 5 sur 5 étoiles

Spoke to Georgia

Spoke to Georgia, during this journey and she has been very helpful. She has kept me updated and honestly it’s a really good thing they have going on here and it helps people. Only advice ask that they don’t change your tax code or if changed, change back as soon as just so it benefits you 🙂🙂

13 janvier 2025
Avis spontané
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Réponse : Rebate Mate

Thank you for taking the time to leave a review – we really appreciate it! We're glad we could assist you, and we hope to help again in the future.

Noté 5 sur 5 étoiles

Looked after by Joe

Looked after by Joe, really helpful and painless. Took a little longer than expected but was straight into my account when they had the rebate. Recommending to everyone I know!

20 décembre 2024
Avis spontané
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Réponse : Rebate Mate

Thank you for taking the time to leave a review – we really appreciate it! We're glad we could assist you, and we hope to help again in the future.

Noté 5 sur 5 étoiles

I would like to thank Anna at rebate…

I would like to thank Anna at rebate mate what a great lady thanks for all your help and advice thanks again kevin

5 décembre 2024
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Réponse : Rebate Mate

Thank you for taking the time to leave a review – we really appreciate it! We're glad we could assist you, and we hope to help again in the future.

Noté 5 sur 5 étoiles

Great service and great staff

Just received my tax rebate using Rebate Mate and couldn’t fault one bit. Great communication and friendly staff.

Thanks

8 novembre 2024
Avis spontané
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Réponse : Rebate Mate

Thank you for taking the time to leave us a review!
The Rebate Mate team

Noté 5 sur 5 étoiles

Friendly, Professional, Helpful

Everyone I spoke to was friendly, professional, and very helpful.
All queries were dealt with rapidly and patiently.
Came highly recommended and for good reason.

1 novembre 2024
Avis spontané
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Réponse : Rebate Mate

Thank you for taking the time to leave us a review!
The Rebate Mate team

Noté 5 sur 5 étoiles

Caitlin is fantastic

My rebate process was made clear and informative thanks to Caitlin! Caitlin is knowledgeable and always happy to answer any questions you may have (no matter how many there are). Couldn’t recommend Rebate Mate ( in particular Caitlin ) enough!
Thank you, Caitlin! 🙂

1 novembre 2024
Avis spontané
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Réponse : Rebate Mate

Thank you for taking the time to leave us a review!
We are thrilled to hear how informative Caitlin was.
The Rebate Mate team

Noté 2 sur 5 étoiles

i hope I wasn’t scammed!

I recently had a call with Joseph Philips from Rebate Mate regarding potential eligibility for a rebate. Joseph was very polite and professional throughout the conversation, taking the time to thoroughly ask me detailed questions about my work history, schedule, and employment over the past four years. His approach was courteous, and he was meticulous in gathering information.

However, I found the process ultimately frustrating. After an extensive discussion covering my work schedule and history, I was informed I did not qualify for the rebate due to not having participated in work-related training outside my job. From my perspective, it would have been more efficient if this crucial eligibility factor had been addressed early in the assessment. This would have saved time and avoided unnecessary detailing if this requirement was a definitive disqualifier.

In hindsight, the structure of the assessment process felt counterintuitive. Spending time going over my work history only to discover that I wouldn’t be eligible left me questioning the overall approach. I trust this wasn’t a scam, but I would recommend a more streamlined and transparent initial screening question to help clients determine eligibility before investing time in a full assessment.

28 octobre 2024
Avis spontané
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Réponse : Rebate Mate

Thank you for your honest feedback and for taking the time to share your experience with us. We’re pleased to hear that Joseph’s professionalism and thoroughness stood out, but we also understand the frustration you felt regarding the assessment process.

Our aim is always to provide a thorough and personalised review of each client's potential for a rebate, but we acknowledge that identifying key eligibility criteria earlier in the conversation could make the process more efficient. Your suggestion to streamline this initial screening is invaluable, and we’ll certainly take it into account as we continue refining our approach.

We’re committed to making improvements and truly appreciate your input, as it helps us enhance our services. If you ever have further questions or would like to discuss this in more detail, please don’t hesitate to reach out. Thank you again for your feedback.

Noté 5 sur 5 étoiles

Great service

Really lovely service and friendly help! I dealt with Anna and she was just so helpful and lovely!

5 septembre 2024
Avis spontané
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Réponse : Rebate Mate

Thank you for taking the time to leave us a review!
The Rebate Mate team

Noté 5 sur 5 étoiles

Amazing Service

Caitlyn who dealt with my claim was amazing. Kept it very easy to understand, took the details she needed and within a couple months I was sat happy with money in my pocket. Highly recommend the company for an absolutely stress free process.

6 août 2024
Avis spontané
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Réponse : Rebate Mate

Thank you for taking the time to leave us a review!
The Rebate Mate team

Noté 5 sur 5 étoiles

Very quick and efficient process

Very quick and efficient process. Anna was very professional and informative through all stages of the process. Would 100% recommend this company, thank you ❤️

22 août 2024
Avis spontané
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Réponse : Rebate Mate

Thank you for taking the time to leave us a review!
The Rebate Mate team

Noté 5 sur 5 étoiles

Great service.

Great service.

Always keep in touch throughout the entire process, you are never left in the dark. Always informative and clear in what is required. Would use again.

6 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

5 stars

Anna at Rebate Mate handled my rebate efficiently and professionally. Highly recommend her for smooth and hassle-free service.

5 septembre 2024
Avis spontané

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