Red.co.uk Avis 424

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Denis was great - very knowledgeable and answered questions clearly. Had good energy meaning a 60mins call after work with mainly uninteresting detail wasn’t too painful!! Thanks Denis! Hope your boss... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service from Red, especially Dennis. He was quick to help me find the product that suited my needs and put in a lot of effort to reach the right solution. Thank you, Red, and a spec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My appointment with Oliver (Ollie) was fantastic! He couldn't have been nicer & so very kind. It was like chatting with an old friend as we discussed the right policy for me. Explaining everything s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tom was absolutely brilliant. Understood the needs and gave me best options that would meet my needs. He was very kind and patient. Explained everything in detail and gave right advice. Worked really... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance
  2. Courtier d'assurances
  3. Compagnie d'assurance vie
  4. Compagnie d'assurance vie temporaire

Écrit par l'entreprise

Red.co.uk provides fair and affordable life insurance just for parents.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

424 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Based on past experiences with trying…

Based on past experiences with trying to get life insurance and being told I couldn’t get it put a downer on things. But today’s call was really good and I feel like a weight has been lifted off my shoulder’s. The person I spoke to was friendly, polite, professional and very helpful. I am really happy with my experience today and feel so much better knowing I’m covered and my family will be taken care of.

11 février 2026
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Réponse de Red.co.uk

Hi Nia,

Thank you so much for your lovely review — we’re really pleased your call left you feeling a weight lifted. It’s great to hear our agent was friendly, polite, professional and helpful, and that you now feel reassured your family is covered.

If you’d like to spread the good news, for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for sharing your experience — your feedback helps us keep delivering the service our customers deserve.

Best wishes,
Nikki Red, Trustpilot Team

Noté 5 sur 5 étoiles

Ollie was very informative about all my…

Ollie was very informative about all my options an seems like a very nice person

10 février 2026
Avis spontané
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Réponse de Red.co.uk

Hello Ronan,

Thank you for your kind review — we’re delighted to hear Ollie was informative about your options and came across as a very nice person. I’ll be sure to pass your feedback on to him.

If you know anyone who might benefit, for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for taking the time to share this — it really helps us keep improving.

Best wishes, Nikki Red, Trustpilot Team

Noté 5 sur 5 étoiles

The agent Ollie was very helpful

The agent Ollie was very helpful, he explained everything so I could completely understand and create a policy for my needs and budget. Would highly recommend

10 février 2026
Avis spontané
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Réponse de Red.co.uk

Hi Rebecca,

Thank you so much for your lovely feedback. I’m really pleased Ollie was so helpful and took the time to explain everything clearly so you could set up a policy that suited your needs and budget — and thank you for recommending us.

If you know anyone who might be interested, for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for sharing your experience.

Nikki Red, Trustpilot Team

Noté 5 sur 5 étoiles

My experience was great because the gentleman that assisted my husband and I with our policy was as patient and helpful. Thank you Kieran.…

My experience was great because the Gentleman that serviced us with great professionalism and patience. We miss heard some of the discussion about our policy and Kieran helped me and my husband with a policy just suitable for me and my family. Thank you Kieran for your patience and help.

6 février 2026
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Réponse de Red.co.uk

Hi there,

Thank you for your lovely feedback — we’re so pleased Kieran was patient and helpful in finding a policy suitable for you and your family. It’s great to hear he could clarify things for you and your husband.

Don’t forget our Refer a Friend scheme: for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for taking the time to leave a review — we really appreciate it.

Best wishes,
Nikki Red, Trustpilot Team

Noté 5 sur 5 étoiles

Matt who dealt with me was extremely…

Matt who dealt with me was extremely polite, respectful and very patient and understanding, Matt was able to answer my questions and if not found out by another colleague.

4 février 2026
Avis spontané
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Réponse de Red.co.uk

Hello,

Thank you so much for your lovely feedback — I’m pleased to hear Matt was polite, patient and helpful, and that our team were able to find the answers you needed. We’ll pass your kind words on to him.

If you’d like to recommend us, for every person you refer you’ll receive a £40 gift card once they have made three monthly payments on their policy. Look out for the “Refer a Friend” link in emails and texts from us.

Thanks again for taking the time to leave a review.

Best wishes,
Nikki Red, Trustpilot Team

Noté 5 sur 5 étoiles

Good

It was smooth

4 février 2026
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Réponse de Red.co.uk

Hi there,

Thanks so much for your review — we’re glad it was smooth for you. Your feedback helps us keep things simple and reliable.

Also, don’t forget our refer-a-friend scheme: "for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again,
Nikki Red, Trustpilot Team

Noté 5 sur 5 étoiles

Found a policy for more than twice the…

Found a policy for more than twice the amount of other companies

3 février 2026
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Réponse de Red.co.uk

Hi Bob,

Thank you so much for your review — we’re really pleased we could find you a policy offering more than twice the cover compared with other companies. It’s great to know that made a difference.

If you’d like to share Red with friends, for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for your feedback — we appreciate you taking the time to share it.

Best wishes, Nikki Red, Trustpilot Team

Noté 1 sur 5 étoiles

I signed up online for a quick quote

I signed up online for a quick quote. I have since changed my mind. Thought I'd be left alone, instead I am having multiple calls and WhatsApps a day, despite blocking several of their numbers. After reading online reviews, it seems like I'm not the only one. Absolutely poor customer service

1 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Radin was so polite and helped me find…

Radin was so polite and helped me find cover for my family insurance, as I had it previously with another company but I wanted it to be 1 payment rather than multiple payments. He was so helpful and in depth.

28 janvier 2026
Avis spontané
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Réponse de Red.co.uk

Hi Rhianne,

Thank you for your lovely review — we’re so pleased Radin was polite and helped you find the right family cover and switch to a single payment. We’ll pass your kind words on to him. If you’d like to share Red with friends, for every person you refer you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for choosing Red.

Nikki
Red Trustpilot Team

Noté 1 sur 5 étoiles

Organized insurance through red. Years ago they’ve been hounding me for weeks now

Organized insurance through red. Many years ago and have over this last few weeks been hounded and got calls from them sometimes twice a day. Always to same.. no message left . Answered the call today and confirmed my details and they wanted to review my current life insurance. Was transferred to Mark and he was reviewing my options and suggested that I get 10k life insurance to cover funeral expenses.This would cost me more than I am currently paying but would cover me up to age of 90 . Sounds good? My current cover runs out in just over 2 1/2 years and I’m covered for 50k . I asked would the new cover start straight away and stop my current cover was told yes . I asked mark why on earth would I do that ?? So told him to stop wasting his time and mine as I am content with my current cover as is. It seems that when you have been with them for a while they try to get you onto another policy to get commission regardless of the policy you currently have being much more suited to your needs . So not a great company and constantly ringing up really annoying and won’t renew any insurance with them ever again

27 janvier 2026
Avis spontané
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Réponse de Red.co.uk

Hi Dixie,

I'm sorry to hear about your experience. It seems there may be some confusion, as we've checked our records and don't have you listed as a current customer or have your contact information in our system. It's possible there might be a mix-up with another company.

We're working with Trustpilot to resolve this, and your understanding is appreciated.

Kind regards,
Nikki
Red Trustpilot Team

Noté 5 sur 5 étoiles

Dennis was lovely and funny and very…

Dennis was lovely and funny and very helpful. Great experience. All questions answered very straightforward. Highly recommend.

27 janvier 2026
Avis spontané
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Réponse de Red.co.uk

Hi Chelsea,

Thank you so much for your lovely review. I'm delighted our agent Dennis made the experience enjoyable and answered all your questions so clearly — we really appreciate the recommendation. If you know anyone who might be interested, for every person you refer you’ll receive a £40 gift card once they have made three monthly payments on their policy. Look out for the "Refer a Friend" link in our emails and texts to share.

Thanks again for your feedback — it helps us keep delivering great service.

Best wishes,
Nikki
Red Trustpilot Team

Noté 5 sur 5 étoiles

Friendly and down to earth

Friendly and down to earth, excellent all around.

27 janvier 2026
Avis spontané
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Réponse de Red.co.uk

Hi Caolan,

Thanks so much for your kind words — we’re really pleased you found us friendly and down to earth. It’s great to hear you had an excellent experience all round. If you’d like to share the good experience, for every person you refer you’ll receive a £40 gift card once they’ve made three monthly payments on their policy. Look out for the “Refer a Friend” link in our emails and texts.

Thanks again for taking the time to leave a review.

Nikki
Red Trustpilot Team

Noté 5 sur 5 étoiles

Personable customer service

Lucy was very good at explaining everything you'd need to know and gave a great personable touch to the conversation

26 janvier 2026
Avis spontané
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Réponse de Red.co.uk

Hi Max,

Thank you so much for your kind words — we’re delighted Lucy gave you a clear, personable experience. We’ll pass your praise on to her. As a reminder, for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for taking the time to leave feedback — it helps us keep delivering the best service.

Kind regards,
Nikki
Red Trustpilot Team

Noté 5 sur 5 étoiles

Matt was really helpful and friendly

Matt was really helpful and friendly.
Listened to what I needed and got me the right policy for me and my children.
Took away the stress of searching through policy’s.

26 janvier 2026
Avis spontané
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Réponse de Red.co.uk

Hello Alex,

Thank you for your lovely review — we’re so pleased to hear our agent Matt was helpful and friendly. It’s great he listened to what you needed and found the right policy for you and your children, and that he took away the stress of searching through policies. Don’t forget our Refer a Friend programme: for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Your feedback means a lot and helps us keep delivering the service customers expect.

Kind regards,
Nikki
Red Trustpilot Team

Noté 5 sur 5 étoiles

Owen was absolutely brilliant

Owen was absolutely brilliant, so friendly and was able to talk me through everything in order to get the best kind of cover for a more affordable rate
Highly recommended, thank you!

26 janvier 2026
Avis spontané
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Réponse de Red.co.uk

Hi Hayley,

Thank you so much for your lovely review. We're delighted our agent Owen was brilliant, friendly and talked you through everything to help you get the best cover at a more affordable rate — we’ll be sure to pass your thanks on to him. If you’d like to recommend us, for every person you refer you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us. Thanks again for the recommendation!

Best wishes,
Nikki
Red Trustpilot Team

Noté 5 sur 5 étoiles

Very helpfull,friendly staff,with all…

Very helpfull,friendly staff,with all sorts of information and advise.Thank you!

23 janvier 2026
Avis spontané
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Réponse de Red.co.uk

Hello Adrienn,

Thank you so much for your lovely review. We’re delighted our friendly, helpful agents were able to provide useful information and support. Feedback like yours really helps us maintain high standards. If you know anyone who might benefit from our cover, remember our Refer a Friend scheme: for every person you refer, you’ll receive a £40 gift card once they have made three monthly payments on their policy. Look out for the “Refer a Friend” link in emails and texts from us.

Kind regards,
Nikki
Red Trustpilot Team

Noté 5 sur 5 étoiles

very respectfully and helped out massively

had a good laugh with the guy i spoke to he gave me the best advice and support would recommend

23 janvier 2026
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Réponse de Red.co.uk

Hi Coby,

Thank you so much for your kind words — we’re delighted our agent was respectful, helped you massively and even gave you a good laugh. It’s brilliant to hear you found their support so helpful and that you’d recommend us. If you’d like to share Protect Line with friends, for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for your feedback — it helps us keep delivering caring, friendly service.

Best wishes,
Nikki,
Red Trustpilot Team

Noté 5 sur 5 étoiles

Chris

Peace of mind explained and helped any stuff didn't understand

23 janvier 2026
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Réponse de Red.co.uk

Hello Christopher,

Thank you so much for your lovely review. I’m pleased to hear Chris explained things clearly and helped with anything you didn’t understand — it’s great to know we gave you peace of mind. If you know anyone who might benefit from our cover, for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for your feedback — it really helps us maintain the standards our customers expect.

Kind regards,
Nikki,
Red Trustpilot Team

Noté 5 sur 5 étoiles

I recently submitted a life insurance enquiry

I recently submitted a life insurance enquiry with RED and was contacted by Owen, who was absolutely fantastic from start to finish.

He took the time to explain the whole process clearly, answered all of my questions, and made everything feel straightforward and stress-free. Nothing felt rushed, and I felt genuinely supported throughout.

The entire experience was seamless, professional, and reassuring — exactly what you want when dealing with something as important as life insurance.

Huge thanks to Owen for his help. I wouldn’t hesitate to recommend him and RED to anyone looking for expert, friendly advice

23 janvier 2026
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Réponse de Red.co.uk

Hi Pete,

Thank you so much for your lovely review. I’m really pleased Owen was so helpful — it’s great to hear he explained the process clearly, answered your questions and made everything feel straightforward and stress-free. Hearing that the experience felt seamless, professional and reassuring means a lot to us. As a reminder, our Refer-a-Friend programme offers: for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us. Thanks again for recommending us — we’ll be sure to pass your kind words on to Owen.

Best wishes,
Nikki
Red, Trustpilot Team

Noté 5 sur 5 étoiles

Such a lovely team for sure …

Today I had the pleasure to speak with Max Bird. Such a lovely person !! He was very friendly, very polite and clear about my process. Red definitely has an amazing team !! Thanks for today Max, and don’t forget that Zlatan will be a good player !!

15 janvier 2026
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Réponse de Red.co.uk

Hi Denise,

Thank you for your lovely review — we’re so pleased Max was friendly and polite. We’ll pass your kind words on to him and remind him Zlatan will be a good player.

If you’d like to share Red with friends, for every person you refer you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for choosing Red.

Nikki Red, Trustpilot Team

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