Redcasino Avis 

90
TrustScore 2 sur 5

2,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Ok joined this company and received what they said as welcome bonus :) Then it all went down hill… Made 7 deposits in 3 days at the beginning of July totalling £274 , the money left my bank a... Voir plus

Noté 5 sur 5 étoiles

Decent site. Joined deposited a few times, good selection of games but not all the favourites fishin frenzy, gold blitz are not there - heavily loaded with pragmatic games. I had a good amount of bo... Voir plus

Noté 1 sur 5 étoiles

ID GIVE ZERO STARS IF I COULD DO NOT GIVE MONEY TO THIS FRAUDULENT SITE. I DEPOSITED £20 PAYMENT BUT IT GOT REJECTED BY THEM SO NO FUNDS IN MY ACCOUNT BUT THEY STILL TOOK PAYMENT FROM MY BANK TOLD ME... Voir plus

Noté 1 sur 5 étoiles

Been a member for about a year had no issues till the other day when I hit a scatter bonus round and game crashed. Tried again a few days later let me continue my bonus round but kept crashing. Conta... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Casino en ligne

Écrit par l'entreprise

Red Casino is a premier destination for gambling enthusiasts, with an unrivalled casino experience available right at your fingertips. Our cutting-edge gambling platform offers a wide range of online casino games, including table classics like blackjack, poker, and roulette, as well as exciting online slots that are updated regularly. Plus, we offer engaging live dealer casino games that provide a real-time experience.


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2,0

Bas

TrustScore 2 sur 5

90 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 5 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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2,0

Tous les avis

(90)

25 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I won a biggish amount then all sudden…

I won a biggish amount then all sudden I have to provide verffication documents ok simple enough I think , 3 days later I’ve uploaded all ask for still not good enough the want me to provide a screenshot of PayPal account which is closed so I rang PayPal got a statement they won’t accept that is excuse after excuse , also they still let me deposit while this was being reviewed (before I knew issue with verification ) which I don’t agree with didn’t really like this site and had no issues before but I would be afraid to use again now

7 octobre 2024
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Réponse de Redcasino

We're sorry to hear you had a negative experience with us. Please do get back in touch with us and provide your username so we can look into resolving this issue. Thank you.

Noté 5 sur 5 étoiles

Well after reading the reviews I was…

Well after reading the reviews I was worried I wasn't going to get my winnings..... I won at 11pm Sunday night and the funds was in my bank by tea time Monday.
Happy with that☺️

7 octobre 2024
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Réponse de Redcasino

Hi Jodie

Thank you so much for leaving us a positive review. We're glad to hear you had a hassle free withdrawal. We hope there are more to come.

Noté 1 sur 5 étoiles

Connection to the site blocked by ungiven code...

New on Red, I have tried to withdraw my gains. The day after, it was impossible to connect to the site. I was asked to give an authorization code that I have never received. I have no access to customer service anymore... Let's wait if I get my gains!

24 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Takes for every to payout

Takes for every to payout, avoid.

20 septembre 2024
Avis spontané
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Réponse de Redcasino

Hi The Punisher

We're sorry to hear you aren't having fun with us. We thank you very much for reaching out and sharing your feedback as it helps us to improve as a site. We hope you come back and play with us again one day.

Noté 1 sur 5 étoiles

I've won 124 and it's been over a month…

I've won 124 and it's been over a month since n still no withdrawal emails saying they looking in to it n that's it don't hear anything from them barring that this site is a con quite happy taking your money but don't want to pay winning even though they charge for depositing and for withdrawing but they don't pay the winning you win

25 août 2024
Avis spontané
Noté 1 sur 5 étoiles

This company has me waiting still for…

This company has me waiting still for my last review of them taking my active bonus game with winnings and spins left that has disappeared then locked me out of live chat so I could only email we have live chat back now after my complaint with only being told it’s being looked into and I will be emailed I’m still waiting I do not understand how robbing a customer with winnings and spins left in a bonus game that it takes you so long to sort out your technical errors or why there is a technical error

6 septembre 2024
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Réponse de Redcasino

Hi Craig

We thank you very much for reaching out to us and sharing your feedback.

Your feedback is extremely valuable for us to continue to improve the level of service we provide our customers. Please accept our deepest apologies for any inconvenience cause, we were waiting on a response from the Game Provider. I'm happy to say that the issue has now been resolved.

We hope to see you again at Red Casino

Noté 1 sur 5 étoiles

Shocking withdrawal time I've been…

Shocking withdrawal time I've been waiting alday for a withdrawal of only £70 i will update if i get it today to 5 star

5 septembre 2024
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Réponse de Redcasino

Hi Tina

I can see that your withdrawal was processed same day. We hope you come back and play with us again. Thank you.

Noté 3 sur 5 étoiles

Spins not activated

I deposited £20 to receive 50 spins on big bass bonanza, the spins weren’t there, so I tried to contact chat line, well after 30mins I gave up. The time specified was no more that a 2 minute wait.
Not very good.

3 septembre 2024
Avis spontané
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Réponse de Redcasino

Hi Marjorie

We're sorry to hear you haven't had a positive experience with us. Please do reach out to us at support@redcasino.com we will do our best to resolve the issues as soon as possible.

Noté 2 sur 5 étoiles

Everything fine except

Everything fine except, they take forever to pay out winnings.. days and days and days, in fact it’s nearly been one week. Unacceptable really when most others pay out almost immediately

3 septembre 2024
Avis spontané
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Réponse de Redcasino

Hi Alastair

Sincere apologies for the time that it has taken to receive your winnings. I can see that your withdrawal was processed successfully. We have reported back your comments to the relevant team. We always look to process withdrawals the same day.

Noté 5 sur 5 étoiles

Couldn’t be happier!

I think there is always that worry in your mind when you sign up to a new company in the betting world but I cannot speak highly enough. It’s clear the way of the world with online betting now is the need for regular safer gambling checks if stakes are quite high and the need for documents. It’s frustrating compared to old times but I definitely understand the need for this. If you have the right documents, ie driving license, bank card you use, proof of address etc then you won’t have any problems. If you don’t have these my advice is not to sign up to any online betting company or you will fail checks and risk breaching terms and losing money.

Anyway in a nutshell, I opened an account yesterday (Sunday) I won a substantial amount, I supplied the documents straight away on the account section and this morning (Monday) I had an email to say my documents were accepted and my account was verified.

It’s now 6pm and the funds have already hit my account which I am obviously absolutely delighted with but mentally prepared myself for a couple of days as per withdrawal times notice.

Anyway I do no have a single bad word to say and the customer service was very good and less then 2 minute wait time.

Thank you so much for a smooth process!

28 juillet 2024
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Réponse de Redcasino

Hi Alex

Thank you so much for the glowing review. Congratulations on your win, we're thrilled to hear you had a quick and easy withdrawal. We hope you come back and play with us again!

Noté 5 sur 5 étoiles

Very happy with this casino

Very happy with this casino! I read a few negative reviews online but did my research and decided to sign up knowing that they’re a fully UK regulated site, and I had my biggest ever win on an online casino! Just waiting for my docs to be verified as per the usual process and then will hopefully see it in my account! RedCasino is my new favourite site!

2 juillet 2024
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Réponse de Redcasino

Hi Billy

Thank you so much for the positive review. We hope the fun continues.

Noté 4 sur 5 étoiles

R.R Red review

Zeer goede klantenservice
Met groot spelaanbod

17 juin 2024
Avis spontané
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Réponse de Redcasino

Hi Rob

We're thrilled to hear you were happy with our customer service. We hope you come back and play with us again

Noté 1 sur 5 étoiles

I agree with the rest of the reviewers

I agree with the rest of the reviewers. Dead spin after dead spin. I am new to this casino. I had bonus come in twice on 2 different games on £40 playing 50p a spin. The wins on that was rubbish. Getting the bonus more than once in a game is non existent. Not sure I will play this casino again in the future.

4 juin 2024
Avis spontané
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Réponse de Redcasino

Hi Natasha

We're sorry to hear you had a negative experience with us. I can assure you our game results are generated by Random Number Generator software, which is tested by third-party compliance regulator. All outcomes are randomly generated and wins are only ever based on luck.

If you have any further questions please contact us at support@redcasino.com

Noté 1 sur 5 étoiles

SCAM 100% scam £1600 deposit £1300 loss…

SCAM 100% scam £1600 deposit £1300 loss I get its gambling but that is outrageous on £1 spins £300 in spins on big bass splash without 1 single bonus took £250 on another to get a bonus of £12. Have screen recorded every session and will be posting on YouTube and sending to the gaming commission to have the site legally looked into for fixed gaming.

23 mai 2024
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Réponse de Redcasino

Hi Matty

We're sorry to hear you had a negative experience with us. I can assure you we are a fully licensed and regulated organisation, under the UK Gambling Commission.

Our game results are generated by Random Number Generator software, which is tested by third-party compliance regulator, iTech Labs and used by the most heavily regulated gambling platforms around the world. This means that game outcomes are generated randomly and only ever based on luck.

Noté 4 sur 5 étoiles

Wide selection of games and very good…

Wide selection of games and very good payouts. Certain games, especially those with jackpots etc will often not pay out very frequently as you are likely to win only if you trigger a feature. However, this can lead to very big payouts and it pays to be aware of this and not get annoyed if you have a losing steak. Ultimately you are likely to lose so enjoy the games ! Chris

17 mai 2024
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Réponse de Redcasino

Hi Chris

Thank you for the positive feedback. We are delighted to hear you've had an overall positive experience with us. We hope you come back and play with us again.

L’expérience Trustpilot

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Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

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