Redproclub Avis 

22
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My n3ds upper screen needed a new lens. Redproclub communicated with me quickly about price. This was my first repair so I had a lot of questions - all of which were answered with in 24 hours. Th... Voir plus

Noté 5 sur 5 étoiles

as a first time modder i would recommend this company they were supper professional and quick to reply to any questions i had 10/10

Noté 2 sur 5 étoiles

A shady business with lazy refurbished worn up game console for high prices. You can better ones elsewhere with better condition because the photos of the devices are not even clear. Dishonest sales.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am very happy with my purchase and am looking forward to getting my money’s worth. Everything seems to be in working order and seller also followed up with a troubleshooting email just in case. Than... Voir plus


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4,1

Bien

TrustScore 4 sur 5

22 avis

5 étoiles
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Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,1

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(22)

8 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

A shady business with lazy refurbished…

A shady business with lazy refurbished worn up game console for high prices. You can better ones elsewhere with better condition because the photos of the devices are not even clear. Dishonest sales. Stay away from them.

3 juillet 2024
Avis spontané
Logo de Redproclub

Réponse de Redproclub

Hello Yazid,

You purchased the 'acceptable' version, and are upset that you received the 'acceptable' version.

I can't do anything about if someone decides to purchase "a pepperoni cheese pizza', but in their brain they wanted 'a cheese pizza only'

And then get mad, because you received a 'pepperoni pizza', and then complain to the pizza shop, "I got a pepperoni pizza, not the cheese pizza I actually wanted, even though I checked out the cheese pizza".

We can't read peoples' minds.

So when you checkout and select 'acceptable', we can't just read your brain and realize you picked the wrong condition state.

And in states in the description for the acceptable condition:

"New Face Plates, more noticeable blemishes, grime, scruffs, lint and/or dust, still relatively in decent condition."

You literally complained about noticeable blemishes and grime. Literally. You literally complained about the order state you chose.

Instead of blaming us, next time spend 30 seconds reviewing your order.

You also stated, that we did no repairs on your device, which is a big lie.

We gave the device a total clean, got rid of probably 95% of the grime, swapped the left analog stick with a new one, put a new top screen in, put a new top screen protector, put new faceplates on it, and put a new right analog stick.

But apparently 'we did nothing'. Even in their photos it shows we clearly replaced those parts.

Even for acceptable condition this individuals device is pretty darn awesome, compared to all the used marketplaces (ebay/facebook marketplace/craiglists) that are prone to rubber rot analog sticks, scruffed digitizers, scruff top screen protectors, very high yellowing, poor game cart and/or memory card reading.

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Again this customer chose the acceptable condition, and literally is complaining about why they received the acceptable condition.

We only fulfilled what they ordered.

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-RedProClub
-We provide actual devices that are properly refurbished

Noté 1 sur 5 étoiles

Shady Buisness Practices

See i didn't want to do this but they have some really shady practices such as not using current software increasing the likely of bricks on the products they sell, and they also delete reviews that are under 5 stars and are even slightly critical while also saying you're happy with what you received, but due to them deleting my reviews and ignoring my emails i cannot recommend them

in response to your reply, yes, using luma updater can brick your console, maybe if you were up to date with their work you'd know they moved away from luma updater and that people should be using universal updater to update luma if you are choosing to seeing as Lumaupdater has been defunct for some time now, and to your brain dead comment of not needing to update because its not a Wi-Fi router, that is the dumbest thing I've ever heard, the latest versions are stability and for newer features used for devs and especially for using Pretendo, no one said anything about it being for security or preventing "hackers"

And i didn't defame you, if you actually had read what, i had said was that i was mostly happy with the product there were just a few things that i wasn't happy with and that i believe others should be mindful of, and when that kept getting taken down i made a post here because it is a terrible and shady practice to silence any criticism that hurts your fragile little ego

2nd reply - you obviously don't know what you're talking about as if update it wrong it can cause the 3ds to stop booting and thus is a brick, soft brick yes but if you're trying to just give to the general public not everyone will have the tools to restore or create a backup on their pc, i also love you you say that Pretendo is barely functioning when its openly a WIP but there are portions which are 100% functional for online use and is outlined on their website, again i feel like you just completely missed the whole reason i made this in the 1st place, you just don't read what is being said you just silence it when its not 100% positive, I've clearly mentioned multiple times that i was mostly happy with the product there were a few small things i figured would be good for other users to know before purchasing a 300+ dollar item and then you started deleting what i said so it caused me to make it here because of your unprofessionalism and blatant disregard to customer criticism

love how you also delete my valid criticism here too, pathetic your ego gets hurt and you delete

15 juillet 2024
Avis spontané
Logo de Redproclub

Réponse de Redproclub

This individual is claiming that the expertly done region changing that is compatible with all apps is going to 'brick' your device.

We sold over 2000 devices, not a single one has 'bricked'. But again the "experts" need to voice their shallow opinion.

Yes, we're going to publish fear mongering nonsense by an individual who knows nothing about software, or any idea how software changelogs work, but you know their an 'expert'.

Like it or not, having the 'latest' update of any software that has connections to other software is going to have more issues until every connection is tested, because it doesn't mean the developer tested the latest update with every single app.

At least we know on this current stable version everything will run properly.

If you want to update, go ahead, but don't post nonsense about our devices 'bricking out of thin air'.

These are gaming consoles, not wifi routers that need routine updates to prevent 'hacking', and/or packet sniffing.

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You know you got a great device, you're upset because you're non-empirical evidence nonsense of a review isn't being published due to defamation.

If your review was legit, it would have been posted.

But apparently you know all the changelogs, its affects, what has been updated, what the update was for and everything and everything.

Let's be real you don't.

-RedProClub
-We provide actual devices that are properly refurbished
-And no your device isn't going to get bricked at all, if anything with our upgrades its literally ZERO chance of it bricking.

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Ugh.. Again, you cannot 'brick' your console. 'Bricking' implies the console is 100% dead, hardware dead with literally no recovery at all. Which is not the case, as long as your on Luma 12.0 with GM9 you can always recover your console by simply reinstalling its OS. If it ever gets to that point....

Again this individual knows nothing about changelogs, 3DS software and firmware, and then mentions a super finicky app like pretendo which is barely functioning and relatively a very recent app, along with it being very non-tech friendly to the average joe to utilize the pretendo app. This app is not stable at all.

Anyways, nothing is wrong with our consoles, literally his review above pretty much guarantees that other than his little annoyance of not having the latest luma version, which for 99.9999999999999999999999999999999999% of customers is going to be not an issue.

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