Once I had gone through several automated system prompts and finally got to a real person, my reps attention to detail was refreshing. He was professional throughout the call, asking questions and pro... Voir plus
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Lisez les avis des autres
I'm very thankful for giving me a second chance on a new start will getting my credit score together especially what's going om in this world today
The customer service rep was very knowledgeable about how the company worked and helped me with a major situation involving two of my accounts. She is a very big asset to the company and with a repres... Voir plus
Angelina was extremely helpful and very professional. She assisted me with a PMT issue. Angelina also assisted me with making a debit card payment which I wasn't aware that I was able to do. Agai... Voir plus
À propos de l'entreprise
À propos de Reflex Mastercard®
Informations provenant de diverses sources externes
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Reflex Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Coordonnées de contact
Etats-Unis
- (866) 449-4514
- reflexcardinfo.com
Demande des avis aux clients
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Very fast very transparent that guy is…
Very fast very transparent that guy is amazing
The agent was kind
The agent was kind, knowledgeable and quick. It is important that customer service skills such as these are present.
Great attitude and very, very helpful to me with my situation
Very knowledgeable and very helpful
He was patient and spoke clearly so…
He was patient and spoke clearly so that I would understand everything correctly.
I was provided service i was calling…
I was provided service i was calling assistance for.
kind and quick staff customer service
I love the fact that I'm able to pay my…
I love the fact that I'm able to pay my bill online, but gravely disappointed that there's no option to pay the Reflex credit card payment by either a bank debit card or another debit/credit card. With bank fraud running so rampant ly in today's economic climate, All Consumers should have the option of paying their credit card payment using a debit card. ACH debit payments take extra time to report a positive payment history. Debit and credit card payments are much more manageable; it prevents fraud, and finally, it allows Continental Finance the ability to receive payments much faster. Hence, giving the Consumer better financial control over their account. It's a win-win for the Consumer and the Merchant! Besides, from what I was told, to call in, take at least 45 min to an hour by waiting to speak to a Representative, give them the debit card info, then be charged an additional $5.00 just to pay via debit card, Sounds Like a Lot, and is a waste of time. If CFS were to provide an additional optional to pay their bill with debit/credit payments, as well as by ACH debit through your checking account, this would be less cost effective! Thank you!
customer service was amazing!
Great customer service
A1 SERVICE
Representative was very helpful
Understanding and passionate about my concerns
Awesome service…
I can't remember her name but if you look back at the last conversation that I'm under with the last employee she was awesome patient I had a dilemma she waited through it with me and she's very respectful and very knowledgeable this lady deserved five stars by herself I wish I knew her name but I'm pretty sure you guys can pull.
Good customer service representative…
Good customer service representative was very helpful today she answered all my questions and helped
Excellent Service
Once I had gone through several automated system prompts and finally got to a real person, my reps attention to detail was refreshing. He was professional throughout the call, asking questions and providing genuine answers which had me puzzled, only because I thought I had already handled the activation a few years ago when I received the new card. He willingly assisted me to resolve the issue while I remained on the call and within a very few minutes, we were done. Even though it was a short call, he was very pleasant to speak with and I’m grateful for that. Keep up the good work.
Professional and kind
My questions are always addressed and remedied promptly, swiftly, and professionally
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