REFORME Avis 

Your customer service has always been great.

Amazing customer service! Very quick to respond and solve issues, if any arise. Kept me updated weekly on my order. The equipment itself was very easy to put together. I love mine, you feel the burn almost immediately! I wish there was a bit more tension but other than that it’s great!

Had a question about my order that was answered promptly, providing all the information I asked for and set my mind at ease. Great customer service experience!

Quick response & customer service was very helpful.

I had the smoothest experience with them! Shipping was quick, assembly was easy and their customer service was so kind and helpful when I did have a question! I absolutely love my climber and will be purchasing more items from them in the future!!

Customer service was very helpful with my needs.

I reached out to customer service to check on shipping estimates, and they responded very quickly! Also they followed up to make sure I knew when my pkg was shipped! Very satisfied with the service and the product.

I appreciate the fast response to my customer service request to cancel an order (that I sent within 30 minutes of placing the order). I could do without the “are you sure you really want to cancel?” requiring me to respond again with my request. It feels a little like trying to get out of a gym membership on a sitcom.

The package delivered had a completely different company name and specific model number. I found the product with other company and model number for about $100 less on Amazon. It was the exact same product. I contacted the company who claimed they manufacture "premium" products and the markup was worth the cost because of their warranty and product quality, despite showing screenshots with the listing for the same product on Amazon. I consider this very deceptive. I will be returning the product (and "free" gifts) for a refund.

Pretty easy!

The stepper arrived faster than the day that was supposed to be delivered, and I waited a little longer for the bands and massage gun, but everything has been really good and good looking as well, it’s a full work out, it does not take too much space in my living room and it’s easy to assemble and carry around with his light weight. I’ll recommend to my friends.

They answered my question professionally and informatively.

The response to my email was immediate, the support was exactly what I needed… I can’t wait to start using this machine! I have wanted to stair climber for so long, but they are very bulky and they are very expensive, this item is perfect for my house and perfect for my needs.the price was significantly lower than the typical price of a stairclimber and I can use this one right in front of my TV, bonus points! Plus I now know I’m working with an incredible team, as your immediate response and support was not expected and very much appreciated.🤩🥳

I didnt order one and now they are sending one after I told them I didnt order one. I found a cheaper one. I dont need 2 in the house.

Sent it back. Made too much noise and didn’t seem to glide smoothly.

The equipment was great. It arrived in good condition and the customer service was also very helpful, fast and reliable.

Great customer service and prompt response to my order inquiry!

Thank you very much for your very prompt response and all of your help. I do appreciate it very much. I was missing part of my order and the issue got escalated. My order will now arrive in 2 days. I love that i didn't have to wait a day for a response when I contacted the company, they responded right away. I will be purchasing from this company again.