I ordered some refurbished AirPods from this company and they worked for a day before one of them became faulty. To their credit they called for a follow up (which seemed a little strange tbh) to see... Voir plus
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Bought a phone. Flagged a charging port issue. No contact for over a week bar generic ai response. Do not touch with a barge pole.
I typed in to google refurbished AirPods and refurbishedmobilephone.com came up. Straight away the price attracted me as I didn’t want to spend a lot. I placed my order, nice and simple. A few day... Voir plus
quick and easy to pay for no complications product turned up exactly as described delivery was quick (2-3 days) only improvement they could make was that there was little to no communication in d... Voir plus
L'entreprise a répondu
3,1
Moyen
102 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Bought a phone
Bought a phone. Flagged a charging port issue. No contact for over a week bar generic ai response. Do not touch with a barge pole.
7 septembre 2026
Avis spontané
I bought apple ear pods 4 but they are…
I bought apple ear pods 4 but they are fakes. No response from them or the buyinuk website that princesses the transaction. Con artists.
20 août 2026
Avis spontané
poor communication
Upon ordering some headphones for my daughter as a birthday present on the 4th October 2025 I questioned why my item was taking so long? so i email and to my reply was told the item had been delivered and was left in my brown bin that I had put out for the morning to be emptied in which it was at 7 am there was no card posted about this item and I was also at home the time they said it was delivered so god knows to why it was left on my bin.
so now the item was no longer there in which I contacted to raise this and to see what i should do? The reply was nothing they wouldn't contact Royal mail and go thought the process with them so I left it for 4 weeks and still nothing I then contacted them again and they said they was waiting on Royal mail still so I rang royal mail to be informed that they try and aim to reply within 30 working days so thought I would give it a few more weeks with it being Christmas too.
iv have since emailed yet again in the 6th January to raise my concerns about this issue to have had no reply since I have exchange 21 emails about this item and I either want a full refunded or the item being delivered again .
3 octobre 2025
Avis spontané
Réponse de Refurbishedmobilephone
We sincerely apologize for the inconvenience and frustration you have experienced with your order. We completely understand your disappointment, especially given that this was intended as a birthday gift and the multiple attempts you have made to resolve the issue.
Please rest assured that this is not the level of service we aim to provide. To resolve this matter promptly, we would like to offer you either:
Could you kindly provide your order number or any relevant details so we can investigate and take prompt action?
Got airpods 4 a few months ago as a…
Got airpods 4 a few months ago as a christmas present. Opened them on christmas an theyre fake. They jingle, cant turn sounds off in settings, they even come up as earbuds 4 on iphone. The sound quality is terrible. Ordered months ago ready for christmas so wont even get my money back
25 décembre 2025
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.
You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Finn
Customer Care
Réponse de Refurbishedmobilephone
Dear Jake,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Finn
Customer Relations
Réponse de Refurbishedmobilephone
Dear Sophie,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Finn
Customer Relations
Réponse de Refurbishedmobilephone
Dear Sam,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Finn
Customer Relations
What a result!
What a result! Great refurbished earbuds at a good price.
5 septembre 2025
Avis spontané
Réponse de Refurbishedmobilephone
Dear Nick,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Finn
Customer Relations
Good quality items …
I received a pair of pods that weren’t suitable so returned and purchased a different model.
All went along no hassle.
22 août 2025
Avis spontané
Réponse de Refurbishedmobilephone
Dear Peter,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Finn
Customer Relations
Absolutely disgusting customer service.
Absolutely disgusting customer service.
Airpods never arrived.
No replacement.
No refund.
Very bad.
Avoid!!!
28 août 2025
Avis spontané
Réponse de Refurbishedmobilephone
We are very sorry to hear about your experience and sincerely apologize for the inconvenience caused.
Please be assured that this is not the level of service we strive to provide. We would like to resolve this issue immediately by ensuring your AirPods are either replaced or refunded.
Could you kindly provide your order number or any relevant details so we can investigate and take prompt action?
Great products and service!
6 novembre 2025
Avis spontané
Réponse de Refurbishedmobilephone
Dear Jacob,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Finn
Customer Relations
Réponse de Refurbishedmobilephone
Dear Jordan,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Finn
Customer Relations
Fast delivery and item as described
Fast delivery and item as described. No problems at all
12 septembre 2025
Avis spontané
Réponse de Refurbishedmobilephone
Dear Regina,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Finn
Customer Relations
Ordered some refurbished AirPods and…
Ordered some refurbished AirPods and they’re perfect. Basically brand new for an amazing price
11 septembre 2025
Avis spontané
Réponse de Refurbishedmobilephone
Dear keira,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Finn
Customer Relations
Amazing didn’t expect the quality Good…
Amazing didn’t expect the quality Good product
3 décembre 2025
Avis spontané
Réponse de Refurbishedmobilephone
Dear Pavan,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Finn
Customer Relations
Sorry to say but this is a scam
Sorry to say but this is a scam. I ordered refurbished Airpods and was provided with Chinese copies.
Following the response from the company I need to reiterate that these could well have been ‘remanufactured’ but to a point that they were no longer recognizable as Apple products. The software and hardware were not original and did not correctly function or pair with genuine Apple products. I repeat my assessment of avoid.
15 octobre 2025
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.
You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Finn
Customer Care
SCAMMERS ALERT
SCAMMERS ALERT! They have adervtised their products as 'Apple' in the description even the before price as the original apple product price to fool you. ALL THEIR PRODUCTS ARE FAKE Chinese versions. STAY AWAY
22 octobre 2025
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.
You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Finn
Customer Care
Sent fake AirPods
Ordered "Apple AirPods Pro" but was actually sent really obvious fakes with no Apple branding.
Did get a refund, but I am out the return shipping.
Absolute scam. No way they didn't know they were fake.
14 septembre 2025
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.
You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Finn
Customer Care
AVOID AVOID AVOID
AVOID AVOID AVOID
I ordered a set of refurbished iPods and received a counterfeit set!!
Apparently my refund will not be given until the company process and assess as necessary once they receive the COUNTERFEIT, FAKE IPODS!
Absolutely disgusting 😡
20 septembre 2025
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.
You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Finn
Customer Care
Scam company
Scam company, advertising Apple product, sending a cheap fake alternative. No refund , no communication. SCAM
18 septembre 2025
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.
You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Finn
Customer Care
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