When i first met Lisa she was warm and welcoming and gave us plenty of time to view the homes.She had driven up from Kent and had already spoken to residents to find a community hall where many evenrs... Voir plus
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Lisez les avis des autres
Just want to give a big shout out to Regency Living and especially their Senior Sales Advisor Lisa Scales. Her professionalism, clarity, thoroughness and advice, without the hard sell, are second to... Voir plus
L'entreprise a répondu
Disorganisation of Management. Since the Mangement decided to reorganise staffing, the standard at Tall Trees Park has dropped dramatically. Everywhere looks so unkempt and because of scarcity of f... Voir plus
L'entreprise a répondu
The area we were looking at was not Lisa's, she had to travel quite a distance which must have taken a fair few hours for which we were very grateful. Lisa was very knowledgeable and answered all ou... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We redefine the art of modern living amidst the breathtaking landscapes of the United Kingdom. Whether you envisage yourself overlooking coastal vistas, nestled in the countryside, or within reach of cultural hubs, Regency Living offers a variety of enviable destinations to choose from.
Coordonnées de contact
Royaume-Uni
- regency-living.com
4,6
Excellent
131 avis
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A répondu à 100 % de ses avis négatifs
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First class customer service
Thank you Lisa for taking the time to show us the beautiful homes at Reculver Court. Also, for explaining to us the different options available to us if we had chosen to proceed. Your warm welcome and professionalism were much appreciated.
9 mai 2026
Avis spontané
Réponse de Regency Living
Thank you so much for your lovely review.
We are delighted to hear that you enjoyed your visit to Reculver Court and that Lisa made such a positive impression during your time with us. Providing a warm welcome, clear guidance and professional support is something we pride ourselves on, so it is wonderful to know this was reflected in your experience.
Thank you again for taking the time to share your experience with us.
Everything we hoped it would be
From the moment we visited the development,we were made so welcome, everything was explained with patience and understanding. In particular,we would mention Tracey O'Brien, the Sales Exec at Meadowlands, Bude. She has supported us throughout the entire process, always going above and beyond. A real trooper with a ready smile and a good dose of humour.
The development is just what we were looking for in our autumnal years and the location is perfect, quiet ,friendly and the sunsets are stunning what's not to love.
30 avril 2026
Avis spontané
Réponse de Regency Living
Thank you so much for your wonderful review. We are delighted to hear that your experience at Meadowlands has been such a positive one from the very first visit.
Tracey O’Brien will be especially pleased to read your kind words. She is truly passionate about supporting our homeowners and making every step of the journey as smooth and enjoyable as possible, so it’s lovely to know her patience, humour and dedication made such a difference.
It’s also fantastic to hear that Meadowlands and its beautiful surroundings are exactly what you were looking for. The peaceful atmosphere, friendly community and those breathtaking sunsets really do make it a special place to call home.
Thank you again for taking the time to share your experience, and we wish you many happy years ahead at Meadowlands, Bude.
Tracey the sale advisor at Meadowlands…
Tracey the sale advisor at Meadowlands court was really helpful . We had many visits and moved in items prior to completion date.Thanking you for all your help over the past few months .
5 mai 2026
Avis spontané
Réponse de Regency Living
Thank you for your kind review.
We’re delighted to hear that Tracey was so helpful throughout your journey at Meadowlands Court. It’s great to know that she was able to support you during your visits and moving preparations ahead of completion.
I’ll be sure to pass on your thanks—she will really appreciate your feedback.
We wish you all the best in your new home and hope you have many happy years ahead.
Kind regards,
Regency Living
Great service from Lisa
Great service from Lisa, prompt information sent by email and gave me honest assessments of other rival sites, including a good review of one. The sales staff at the site I reserved a unit on, also had a high opinion of Lisa/Reculver Court.
4 mai 2026
Avis spontané
Réponse de Regency Living
Thank you for your kind review.
We’re delighted to hear about your positive experience with Lisa. Providing prompt information and honest, transparent advice is something we pride ourselves on, so it’s great to know this came across in your interactions.
It’s also lovely to hear that her professionalism is recognised more widely—your comments will mean a great deal to her.
Thank you again for taking the time to share your feedback, and we wish you all the best with your new home.
Kind regards,
Regency Living
Lisa Scales, Sales Agent…
My brother in law bought a Park Home from Regency Living at Meadowlands in Bude 16 months ago. The sales agent was Lisa Scales. Unfortunately he has just passed away but his family would like to take this opportunity to thank Lisa for all her help & advice to make the purchase & beyond go smoothly. He'd often say "I'll ask Lisa, she'll sort it" and she did.
Regards Myra, sister in law.
1 mai 2026
Avis spontané
Réponse de Regency Living
Thank you for taking the time to leave such a thoughtful message.
We are very sorry to hear of your brother-in-law’s passing, and we extend our sincere condolences to you and your family at this difficult time.
It is truly comforting to hear how much he valued Lisa’s support and that she was able to make such a positive difference throughout his purchase and beyond. Your words, especially that he felt he could rely on her, will mean a great deal to Lisa and the wider team.
Thank you again for sharing this with us, and please do pass on our best wishes to your family.
Kind regards,
Regency Living
I wish to highlight Julianne Rock’s exceptional customer services skills
I wish to highlight your sales advisor Julianne Rock who covers the Forest Edge park in Norfolk. This is potentially a site I am interested in for the future but because I live and work in North Wales it represents a near 600 mile round trip to view in person. Julianne completely understood this but went out of her way to make some videos for me to view on the size of the park home I was interested in together with some potential plots. I must commend her for her professionalism and dedication to her role. She made me feel at ease straight away and offered a really good appraisee if all the facts based on the many questions I had - sorry Julianne! Everything she said she would do she did promptly and demonstrated excellent communication and customer service skills. She is a credit to your company.
28 avril 2026
Avis spontané
Réponse de Regency Living
Thank you for taking the time to share such thoughtful feedback.
We’re delighted to hear about your positive experience with Julianne Rock. She will be very pleased to know that her efforts to support you—particularly given the distance involved—made a real difference. Providing videos and detailed information remotely is something we aim to do well, so it’s great to hear that this helped you explore Forest Edge with confidence.
Your comments regarding her professionalism, communication, and dedication are greatly appreciated, and we will be sure to pass this on to her directly.
We hope to welcome you to the park in person in the future, and if there is anything further we can assist with in the meantime, please don’t hesitate to get in touch.
Kind regards,
Regency Living
So very pleased that we found this gem!
So very pleased that we found this gem!
It’s just what we both wanted……….lovely countryside views, quiet natural environment and a short walk into the village of Bere Regis, which has everything you need 😊
Aiden Carter has assisted us throughout the whole process of buying our new home at Rochester Court.
He has been very helpful, responsive and answered our queries throughout with a friendly and approachable manner.
We’re very happy and would totally endorse this way of life for anyone considering to do so 😊
29 avril 2026
Avis spontané
Réponse de Regency Living
Thank you so much for your wonderful review.
We’re delighted to hear how pleased you are with your new home at Rochester Court. It’s great to know that the setting, surroundings, and proximity to Bere Regis are exactly what you were looking for.
I’ll be sure to pass on your kind comments to Aiden Carter—he will be very pleased to hear that his support and guidance throughout your purchase made a positive difference to your experience.
We wish you many happy years in your new home and truly appreciate your recommendation.
Kind regards,
Viewing at Forest Edge Court
Julianne Rock was very pleasant and really helpful and informative which made our viewing really good
21 avril 2026
Avis spontané
Réponse de Regency Living
Thank you for your lovely feedback.
We’re really pleased to hear that Julianne Rock made your viewing such a positive experience. It’s great to know she was both helpful and informative, helping you get the most out of your visit.
We’ll be sure to pass your kind comments on to her.
Kind regards,
The Regency Living Team
We were shown around by Sarah who was…
We were shown around by Sarah who was friendly, professional and incredibly knowledgeable. A beautifully landscaped setting and we were very impressed.
11 avril 2026
Avis spontané
Réponse de Regency Living
Thank you for taking the time to share your experience.
We’re delighted to hear that Sarah made such a positive impression—her friendly, professional approach and knowledge are exactly what we strive for across all of our teams. We’ll be sure to pass on your kind comments to her.
It’s also wonderful to hear that you were impressed with the landscaped setting. Creating and maintaining beautiful surroundings for our residents and visitors is something we take great pride in.
Thank you again for your feedback.
Kind regards,
Regency Living
A worrying time
We purchased a park home through a part-exchange scheme with Regency Living, and initially, the experience was very positive. The process at the beginning was smooth, and we felt confident and happy with our decision.
We moved in and started planning our retirement living in such a beautiful setting.
You can read our story on the Omar website and Regency have used us in a case study on their advertising campaign, which we were happy for them to do.
After spending a sizeable amount on perfecting our forever home, unfortunately we started to encounter problems with over hanging branches from the boundary of the park.
Our residents association team are working tirelessly to help resolve this issue which is ongoing but not looking hopeful.
Therefore, six months down the line, what started as a promising and reassuring move has turned into a worrying time for us.
My advice to anyone buying a property on Forest Edge Court would be:
Yes it is beautiful, friendly and a lovely place to live.
Just don't spend your hard earned money on a property on Bunnywood Drive backing onto the forest as you will have the threat and worry of branches falling onto your property and the risk of hurting us and our dog and ruining our lives.
3 avril 2026
Avis spontané
Réponse de Regency Living
Thank you for taking the time to share your experience. We are pleased to hear that your initial journey with Regency Living was a positive one and that you have enjoyed the setting and community at Forest Edge Court.
We are, however, sorry to hear of your ongoing concerns regarding the overhanging branches along the boundary of Bunnywood Drive.
Following discussions with the Forestry Commission, Regency Living has been granted permission to undertake works to cut back the overhanging branches. However, after the Forestry Commission carried out their own assessment, the trees have not been deemed dangerous or at risk, and therefore such works are not considered necessary at this time.
While we recognise residents’ concerns regarding safety and the impact on their homes, we will continue to monitor the situation in line with the Forestry Commission’s guidance. We would also encourage any further concerns of this nature to be raised directly with the Forestry Commission as the responsible landowner.
We remain committed to maintaining the areas within our control to a high standard and to supporting residents where we are able within the scope of our responsibilities.
Regency Heights park home Poole, Dorset
We've e just moved to Regency Heights residential park home, the site manager Aiden has been great! Always helpful, attentive, friendly and caring. He has made the move so much easier than it might have been, because he listened to our needs. My husband has MND and struggles with his mobility, but Aiden has been kind and patiently waiting for him to mobilize. He's acted promptly when needed, and sorted out the little problems like arranging to have the water meter moved to accommodate the ramp needed for access to the decking for the wheelchair. I would highly recommend this site, and having such a lovely man managing it makes all the difference in the world.
25 mars 2026
Avis spontané
Réponse de Regency Living
Thank you so much for taking the time to share your experience.
We’re absolutely delighted to hear how positive your move to Regency Heights has been, and especially pleased that Aiden has made such a meaningful difference during what can be a challenging time. His helpful, attentive and caring approach truly reflects the standards we aim to provide across all of our parks.
It’s wonderful to know that he has been able to support both you and your husband with understanding and patience, and that practical adjustments—such as relocating the water meter to accommodate wheelchair access—were handled promptly to meet your needs.
Your recommendation means a great deal to us, and we’re very grateful for your kind words. We will be sure to pass your feedback on to Aiden.
Wishing you both every happiness in your new home.
Kind regards,
Regency Living
We had a really positive experience…
We had a really positive experience with Lisa at Reculver Court. From the very beginning, she was friendly, professional, and incredibly helpful, always taking the time to answer our questions and provide clear, honest information.
Although we ultimately decided not to go ahead with the purchase, this was purely a personal decision, and not a reflection of the service we received. Throughout the process, she was supportive, patient, and never pushy, which we really appreciated.
It’s clear she genuinely cares about her clients and takes pride in what she does. We wouldn’t hesitate to recommend her to anyone considering a home at Reculver Court.
Thank you again for all your help Lisa 💫
19 mars 2026
Avis spontané
Réponse de Regency Living
Thank you so much for taking the time to leave such a thoughtful review.
We’re delighted to hear about your positive experience with Lisa at Reculver Court. She takes great pride in supporting customers with honesty, professionalism, and care, so it’s wonderful to see this reflected in your feedback.
While we completely understand that your decision not to proceed was a personal one, we truly appreciate your kind words and recommendation. It means a great deal to both Lisa and the wider team.
We wish you all the very best for the future, and should you ever reconsider in the future, you would be more than welcome at Reculver Court.
From the first moment of meeting the…
From the first moment of meeting the representative Belinda, we immediately felt at ease and were confident of the information presented. We saw four homes for sale and there was one in particular that caught our attention. It instantly felt homely thanks to Belinda’s keen attention to detail.
This led to us making an offer there and then and yesterday, having been guided through the purchasing documents (9 days later!) we took possession of the keys for our next beautiful home.
Thank you Belinda, you’re our star ✨
21 mars 2026
Avis spontané
Réponse de Regency Living
Thank you so much for your wonderful review.
We’re absolutely delighted to hear about your positive experience and that Belinda made you feel at ease from the very first meeting. Her attention to detail and dedication to helping customers find the right home truly makes a difference, so it’s fantastic to see this reflected in your journey.
Congratulations on your new home – we’re so pleased everything came together so quickly for you! We’re sure you’ll be very happy there and wish you many wonderful years ahead.
Belinda will be thrilled to read your kind words – thank you again for sharing your experience.
Regency Living
Belinda from day one of our journey to find our new home has been outstanding. We can't thank her enough for her guidance, professionalism and a great personality. We are so looking forward to this new adventure.
31 mars 2026
Avis spontané
Réponse de Regency Living
We’re thrilled to hear that Belinda has been such a positive part of your journey in finding your new home. Her guidance, professionalism, and warm approach are exactly what we strive to provide, so it’s wonderful to see this recognised.
It’s an exciting time, and we’re delighted to have been part of the start of your new adventure. We wish you many happy years ahead in your new home.
The representative Lisa Scales is first class
The representative Lisa Scale’s was incredible she answered all questions very honestly additionally she was very patient, helpful and informative.
Unfortunately I will not be purchasing the park home, which was fantastic, but personal circumstances have prevented my purchase
6 mars 2026
Avis spontané
Réponse de Regency Living
Thank you for your kind review.
We’re delighted to hear that Lisa provided such a positive experience and that she was able to support you with honesty, patience, and helpful information throughout your enquiry.
We’re sorry to hear that your circumstances have prevented you from moving forward with the purchase at this time, but we completely understand that these situations can arise. Should things change in the future, we would be more than happy to assist you again.
Wishing you all the very best, and thank you again for your feedback.
Reculver Court Visit
We visited Reculver Court on the open weekend. Lisa greeted us & was very friendly, helpful, knowledgeable & patient with us while showing us some lovely homes. Although none of them are suitable for us at the moment, we liked the park & would consider another visit in the future.
7 mars 2026
Avis spontané
Réponse de Regency Living
Thank you for taking the time to leave such a lovely review.
We’re delighted to hear that you enjoyed your visit to Reculver Court and that Lisa made you feel welcome. She takes great pride in ensuring visitors have all the information they need and in showing the homes at a relaxed pace, so it’s wonderful to hear that this was your experience.
Even though the homes available at the moment may not be quite right for you, we’re really pleased that you liked the park and would consider visiting again in the future. You would be very welcome to return, and Lisa would be more than happy to help when the time feels right.
Just taking a perk!
We went to the showroom on a whim. We liked the location of the park and were interested to see what was offered. We were greeted by Lisa in a very warm and friendly manner. Her tour of the various show homes was knowledgeable and wonderfully paced. They are beautiful properties and although we are not yet ready to move, we will be looking at something and somewhere similar in the future.
5 mars 2026
Avis spontané
Réponse de Regency Living
Thank you for taking the time to leave such a lovely review.
We’re delighted to hear that you enjoyed your visit and that Lisa made you feel so welcome. She takes great pride in helping visitors explore the park at a relaxed pace and making sure they have all the information they need, so it’s wonderful to know that this came across during your tour.
We’re also pleased that you liked the location and the show homes. Even if you’re not quite ready to make the move yet, it’s great that you’re considering something similar for the future.
You’ll always be very welcome to visit again when the time feels right, and Lisa will be happy to help.
Moving into Regency Park Home
We have eventually moved into a fantastic Regency Park Home after living in our previous home for 39 years. This is now our retirement residence and thankfully we have received lots of assistance from Regency Homes to make the transition easier.
This assistance has been provided by Olivia Borham, Belinda Cadwallader both of whom we found nothing was too much trouble in helping us achieve this successful move.
25 février 2026
Avis spontané
Réponse de Regency Living
Thank you so much for your wonderful review.
We are absolutely delighted to hear that you are now happily settled into your fantastic new Regency Park home after 39 years in your previous property — what a big and meaningful move! Knowing that this is your retirement residence makes it even more special, and we’re so pleased we could support you during such an important transition.
Olivia Borham and Belinda Cadwallader will be thrilled to hear your kind words. We’re very proud of the care and dedication they show our homeowners, and it’s lovely to know you felt that nothing was too much trouble.
On behalf of everyone at Regency Homes, thank you for placing your trust in us. We wish you many happy, comfortable years in your new home.
Compassionate and Businesslike
My Father in law is in process of moving to Reculver Court. The consideration and compassion from Regency has been exemplary.
Lisa Scales was professional, businesslike, friendly and transparent throughout.
A pleasure to do business with people who clearly put the customer first.
28 février 2026
Avis spontané
Réponse de Regency Living
Thank you so much for your thoughtful review.
We’re truly grateful for your kind words regarding your father-in-law’s move to Reculver Court. We understand that this can be a significant transition, and it means a great deal to know that you felt supported with care and compassion throughout the process.
Your feedback about Lisa Scales is especially appreciated. Lisa takes great pride in being professional, transparent and approachable, and she will be delighted to know her support has made such a positive impact.
Thank you again for placing your trust in us. We wish your father-in-law every happiness as he settles into his new home.
Tracey has been excellent from our very…
Tracey has been excellent from our very first enquiry and we are now living our dream. Our park home is exquisite and we have settled in nicely. Such a big move from the West Midlands but no regrets. Thank you Tracey and the team.
27 février 2026
Avis spontané
Réponse de Regency Living
Thank you so much for your lovely review.
We’re absolutely delighted to hear that you’re now settled in and living your dream. Making such a big move from the West Midlands is no small decision, so it’s wonderful to know you have no regrets and are enjoying your beautiful new home.
Tracey will be thrilled to read your kind words. She is passionate about supporting our homeowners from that very first enquiry right through to move-in day and beyond, so it means a great deal to know she made such a positive difference to your journey.
Thank you for choosing Regency Living. We wish you many happy and relaxing years in your exquisite new park home.
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