Excellent service throughout. Staff understood my needs and the bed and mattress purchased are of high quality at a wonderful price. The strongest bed I have ever purchased. I highly recommend this co... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My son is 6ft 3, as broad as he is talland carries some extra weight. His old bed creaked and complained and he was never properly supported even with the good firm mattress The dark grey 'in... Voir plus
L'entreprise a répondu
Very easy to order. Delivery very good. Easy to ring company (which is so refreshing nowadays) and very pleasant to speak to if you have a question. The components of the bed are well made - took... Voir plus
L'entreprise a répondu
Solid framed bed, fast delivery, web site easy to use and lots of different size and colour options to choose from. The frame can be a little fiddly to put together but as long as you have plants of s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de lits
- aussi dans
- Magasin de matelas
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Vendeur de meubles en gros
À propos de Reinforced Beds
Écrit par l'entreprise
Reinforced Beds are a family run, online only retailer specialising in very strong beds and durable mattresses based in the UK. Our collection consists of heavy-duty frames constructed from the strongest materials. The range include wooden bed frames, metal bed frames, upholstered beds (including bedsteads, ottomans and divans) and bunk beds.
Our stock is suitable for both domestic and contract customers. We have supplied products to many different environments, such as large hotel chains, student accommodation refits and to the NHS direct to name a few.
Due to the build quality of our products, we have a wide selection suitable for people who are overweight and/or suffer from challenging behaviour. These products have been sourced and designed with the aim to be the solution for customers who require them most.
As well as an online retailer, we take great care in our products. As well as sourcing reliable and fantastic manufacturers to create our beds, we also manufacture select metal beds on site here in Norfolk! We also import some products directly to us, built to our own spec from overseas.
Our staff are on hand to discuss the best product for your situation. If you wish for a quote or even advice on your next bed base or mattress, please do not hesitate to contact us.
Why Reinforced Beds?
Écrit par l'entreprise
- Strength You Can Sleep On
- Every product on our website is specifically designed with reinforcement surpassing your traditional high street brands for longevity.
- Express Delivery
- We use express couriers who collect from us daily. Delivery can be made on all stocked bed frames and mattresses within 2 working days.
- Assembly Services
- We offer assembly services on all products. We pride ourselves on having a solution for all logistical issues!
- Competitive Pricing
- While we offer stronger-than-the-standard products, we do not charge a premium for the privilege. Invest in longevity today!
Unique Heavy Duty Guarantee
Up to 10 Years
At Reinforced Beds, we don’t just promise durability – we guarantee it. Every bed frame we produce is built to meet our industry-leading strength standards, and our Heavy Duty Guarantee is your assurance of long-term performance you can rely on.
Whether it’s daily use, extra weight capacity, challenging behaviours or the test of time, our beds are made to withstand it all. That’s why we proudly offer up to 10 years of coverage on selected products. It’s our way of saying: you can sleep easy, knowing your bed is built to last.Coordonnées de contact
Westholme Nursery, 65 Station Road North, PE34 4HB, Walpole Cross Keys, Royaume-Uni
- 01553615665
- sales@reinforcedbeds.co.uk
- reinforcedbeds.co.uk
Tired of broken beds?
4,5
Excellent
889 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brilliant bunk beds!
Brilliant bunk beds!! Solid look great are sturdy and great quality. Quick delivery, easy to order
10 avril 2026
Réponse de Reinforced Beds
Thank you for your kind feedback! We are really pleased everything met expectations and that the whole process was smooth from start to finish. It is great to know the bunk beds are working well for you 😊
Beds are good but could do with holes…
Beds are good but could do with holes in the upright for the screws that secure the big dowels in the uprights.
10 avril 2026
Réponse de Reinforced Beds
Thank you for your feedback, we really appreciate it! It is great to hear you are happy overall, and we will be sure to pass your suggestion on to our product team for consideration. Comments like this are really helpful for ongoing improvements.
All was good as expected
All was good as expected. Bed seems sturdy and delivery was as promised.
10 avril 2026
Réponse de Reinforced Beds
Thank you for your feedback! We are really pleased everything met expectations and that your order arrived as planned. We appreciate you taking the time to share your experience!😊
Réponse de Reinforced Beds
Thank you for your feedback! We are really pleased to hear you are happy with your purchase and that it’s working well in your space. We appreciate you taking the time to leave a review!😊
Happy customer
Happy customer. I've had one of their beds and now 2 sofas. Durable, well made and comfortable.
8 septembre 2025
Réponse de Reinforced Beds
Thank you for your lovely review, it really means a lot to us! We are so pleased to hear you have been happy with multiple purchases and that everything is meeting expectations. Thank you for your repeated custom, and we hope to assist you again in the future!😊
Bed the best I have ever bought
Bed the best I have ever bought, arrived quickly , packaging was perfect , easy to put up and the drivers were so helpful making sure they were put safely in the house as I have young children, only be buying from here from now on.
8 avril 2026
Réponse de Reinforced Beds
Thank you so much for your kind feedback! We are delighted to hear everything arrived in great condition and that the delivery team were helpful on the day. We truly appreciate your support and look forward to helping you again in the future!😊
Réponse de Reinforced Beds
Thank you so much for your feedback! We are really pleased everything arrived quickly and that the bed is performing as expected. We appreciate you taking the time to share your experience 😊
Excellent experience- first time customer
I ordered bunk beds and a mattress on Easter Monday when the office was closed. As promised my order was dealt with the next day promptly. I received an email asking me to pick which day I would like the beds to arrive. The delivery company used was excellent. I was provided with a 2 hour time slot and received a call when they were around 40 minutes away. The beds were straightforward to build and are solid. Absolutely no noise when in use even when it's an adult. The memory foam mattress purchased to go on the top bunk is very comfortable as well. A 10/10 experience for me - would definitely use again.
7 avril 2026
Réponse de Reinforced Beds
Thank you so much for taking the time to leave such a detailed review!
We are really pleased to hear the whole process ran smoothly from ordering through to delivery, and that everything arrived as expected. It is also great to know the beds and mattress are performing well and providing a comfortable, sturdy setup.
Your feedback means a lot to us, and we would be delighted to assist you again in the future!😊
Réponse de Reinforced Beds
Thank you for your feedback! We are really pleased to hear everything met expectations and that your order arrived promptly. We appreciate you taking the time to share your experience 😊
Black metal framed reinforced beds:
Black metal framed reinforced beds:
Excellent product strong well made and just what we needed.
Easy to put together and suitable for any bedroom setting.
Would strongly recommend I have 3 different sizes of this product Double Small Double and a Single.
19 mars 2026
Réponse de Reinforced Beds
Thank you for taking the time to leave such a lovely, detailed review! We are delighted to hear the beds have met your needs across the different sizes and that you found them straightforward to assemble. It is great to know they’re working well in your space. Your support and recommendation are truly appreciated!😊
Awful slimy salespeople
17 avril 2025
Avis spontané
Réponse de Reinforced Beds
We are really sorry to see this feedback. This certainly isn’t the experience we aim to provide.
As we are unable to identify your order from this review, we would really appreciate the opportunity to look into this further and understand what may have gone wrong. Please feel free to contact our team directly with your details and we will do everything we can to assist and put things right.
Installation of bed…
The guys that came and set up the bed were polite, friendly and very professional would highly recommend this service
2 avril 2026
Réponse de Reinforced Beds
Thank you for your kind feedback, it is greatly appreciated! We are really pleased to hear everything went smoothly on the day and that the service met expectations. Your recommendation means a lot to the team!😊
Réponse de Reinforced Beds
Thank you for taking the time to share your feedback, it really means a lot to the team! We are pleased everything went smoothly for you and hope you enjoy your new bed for years to come!😊
You want quality the get your bed at reinforced beds
Over the moon with my new bed and mattress.
Really good quality brilliant strong, which is what I needed as im disabled.and the mattress is amazing I got the brick which is really thick but super comfy well worth the wait just wish I went size up.but the company was lovely kept me updated on my order so thankyou so much
30 mars 2026
Réponse de Reinforced Beds
Thank you so much for your kind feedback, it really means a lot to us! We are so pleased to hear that the bed and mattress are working well for you and providing the support you need. It is also great to know our team kept you updated throughout the process. We truly appreciate your support and hope you continue to enjoy it for many years to come!😊
Excellent product!
Excellent product. As described. Good communications and excellent delivery team. Thank you!
30 mars 2026
Réponse de Reinforced Beds
Thank you for your feedback, we really appreciate it! We are pleased to hear everything went smoothly from order through to delivery, and that our team kept you well informed along the way. We hope to assist you again in the future!😊
Great double bed
Great double bed! Exactly what we were hoping it would be. Delivery within time frame notified, all well packaged, straightforward assembly. Seems very robust. Thank you, Reinforced Bed Company!
30 mars 2026
Réponse de Reinforced Beds
Thank you for taking the time to leave your feedback! We are really pleased to hear everything came together smoothly, from delivery through to setup. It is great to know it has met your expectations and feels solid in use. We appreciate your support and hope to help again in the future 😊
Abysmal Customer Service & Sales Tactics
I recently tried to purchase a Langham HD Triple Bunk Bed in Oak from this company at £499.00. Their website clearly stated “FREE UK DELIVERY”. I went through the ordering process and at the checkout the delivery showed £30.00. I could not remove it so I contacted the company via online chat. I explained the situation that they had advertised free delivery but were not offering it at the checkout. I asked them as a gesture of goodwill to remove the delivery charge as I had clearly been mislead by their website. They refused my request and changed the website to “Premium 2 Man Couriers” as we chatted. When I asked why they would not honour what their website offered their reply was “We do not do free delivery” I had already checked on Amazon and the same company was selling the exact same product for exactly the same price but with FREE DELIVERY! When I pointed this out to them whilst on chat, at first they denied that it was the same price and then in real time, they changed the Amazon listing price to £509.00 for this item in Oak. Fortunately, I had placed my order for this item on Amazon BEFORE their sudden price increase. I expressed my disappointment in the way that they dealt with this matter, but they were not interested in doing the right thing for the customer.
Unfortunately when the item arrived from Amazon they had described the wooden slats as “HEAVY-DUTY 29MM WOODEN SLATS – Equipped with extra-thick 29mm solid wooden slats” but the slats thickness that I measured with a Vernier Caliper were between 19.81mm and 22mm and they were made out of plywood and NOT solid wood. I complained and asked them to supply the slats that they had advertised but they refused simply stating “the slats that you have received are fit for purpose” I said that was not the point as I had bought this item based on the slats being 29mm thick and had received slats two thirds of that thickness. A full refund was offered if I dismantled the bed, carried it down 2 flights of stairs and sent it back in their original packaging. I was not going to be put to this trouble so I asked them to offer me a “good will” gesture of a partial refund to compensate me for what I paid for but did not receive. At first they refused but when Amazon got involved they eventually sent me a derisory refund of £15.00. I advised that I was not at all satisfied with this refund on a £499.00 item, but as before they were not interested. I decided to stop wasting any more of my life with this atrocious company but wanted to share my full and honest experience with others, so that if you decide to trade with them, you have been forewarned. I would strongly advise against it.
5 mars 2026
Avis spontané
Réponse de Reinforced Beds
We take feedback seriously, but we do need to correct a number of points in your review as it does not accurately reflect the situation.
Firstly, regarding delivery. We do not offer free delivery on large items such as triple bunk beds that require a 2-man delivery service. This is clearly stated on our website. The £30 charge you saw at checkout is for a specialist room-of-choice delivery service, not a standard parcel delivery.
At the time of your enquiry, we had recently updated our smaller item delivery from free to £7.50 for 1-man courier services, and our team were in the process of updating wording across the site. This is why you may have briefly seen conflicting messaging. However, your order would not have qualified for free delivery in any case due to the size and handling requirements of the product.
In relation to Amazon, the pricing structure is different. Delivery is built into the product price, which is why it appears as “free delivery.” This is standard practice across marketplaces and not a like-for-like comparison with direct website pricing.
Regarding the slats, the product you received is manufactured to our specifications and is tested for strength and durability. The bed is designed to be robust and fit for purpose, which is the key requirement. The difference you are referring to does not affect the structural integrity or performance of the bed.
You were offered a full return and refund, which is the correct and fair resolution when a customer is not satisfied with a product. As a gesture of goodwill, and following Amazon’s involvement, a partial refund of £15 was issued, which you accepted. This is in line with the nature of the concern raised.
We do not accept that we have misled you, nor that the product is unsuitable. We fulfilled the order correctly and offered appropriate resolutions throughout.
Réponse de Reinforced Beds
Thank you for your feedback, we really appreciate you taking the time to share it! We are pleased to hear you are happy with your purchase and that it has met your expectations. We hope it continues to serve you well 😊
Lovely sturdy bed
5 mars 2026
Réponse de Reinforced Beds
Thank you for your feedback, we really appreciate it! We are pleased to hear you are happy with the build quality and that it meets your expectations. We hope you enjoy it for many years to come!😊
Excellent product -high quality and looks very smart
Excellent product - exactly what we were looking for. The bed was easy to assemble and looks very smart - very happy.
17 mars 2026
Réponse de Reinforced Beds
Thank you for taking the time to leave your feedback! We are really pleased to hear everything met your expectations and that the setup was straightforward. We appreciate your support and hope to help again in the future 😊
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.