Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Cancelled auto renewal and they are still charging my card. Bunch of scammers and getting reported to the FTC.

L'entreprise a répondu

Noté 1 sur 5 étoiles

Very poor software and worse support. You cannot use the native resolution of you monitor unless you use scroll bars or best fit option which makes everything blurry. By far the worst fault. No us... Voir plus

Noté 1 sur 5 étoiles

I am paid customer of RemotePC.com for last several years (SOHO). Suddenly I started getting a message "Remote Access Not Configured" on my screen, which made it impossible to see what is behind the a... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

They will continue to bill you even after cancellation. Attempted to cancel via form, still billed. Called in to talk to rep, wait times were over an hour, got in the "queue" - the automated system ca... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose. RemotePC lets you access your remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises


Coordonnées de contact

1,9

Bas

TrustScore 2 sur 5

119 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

RemotePC works great

RemotePC works great. The price is very reasonable for what the software is capable of. I got it on sale at roughly 20% off but for individual use (single pc license) I feel it is still worth the normal price. The remote desktop viewer and agent seem to work better than using just the web viewer for me (faster response).
I only use it occasionally if I am away from home and so I can't give a true review on using it for hours on end but I'd recommend it if you need remote pc abilities functionality for occasional use like I have used it. I would expect it to work perfectly well for higher use but can't give an honest review on that since I haven't done that.
I've used the remote desktop feature and file transfer. Both have worked perfectly and quick (file transfers).
Only very minor con is that it doesn't seem to remember my login info (wants to use my local PC login) even if I select remember me. No big deal at all to me.
Great product!

11 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Remote access to office computers when working from home

Due to staff having to self Isolate we needed remote access software to enable them to work from home. Our IT company suggested RemotePC. I found it simple to get registered, download and install the software. Having multi-factor authentication gave us some assurance of security and also each separate computer has its own personal pin for access. A great bonus for us was not having to purchase a fixed IP address for our router as RemotePC bypasses this. We got up and running very quickly and users can also use their local printers. I would recommend RemotePC as a simple, cost effective solution enabling remote access for home workers.

11 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Remote PC is AMAZING

Remote PC is AMAZING!

For years we have been held hostage by TeamViewer and their super high prices. TeamViewer is not a good product and fails often. It was very stressful for our team. We are a small company of 4-5 employees.

Remote PC has fixed all the issues we had with remote connectivity and works FLAWLESSLY for a fraction of the price! This is the best deal on connection software available and it works perfectly! Thank you SO much for solving a pain point for my company!! We are HUGE fans of this service!!

11 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Was using a "free" version of Teamviewer

I was using the "free" version of Teamviewer, but found that it did not meet my needs, first because it was missing features like remote printing, and then stopped working after a while. I started searching for an alternative, and found RemotePC. I trusted the company, because I have already been an Idrive user for several years. I have an office but also work from home, and have a need to login to either computer while away.
I found that RemotePC meets my needs, is easy to use, and is very reasonably priced. A great value for the money!

7 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Should have done this sooner!

I don't know why I didn't do this sooner. I work from a computer all the time and it's a total pain to not be at MY computer where I have everything. Remote PC made it so easy to set-up and access and now I can use "my home computer" from my laptop or my office.

6 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

So far so good with remote PC

So far so good with remote PC. The price is certainly right compared to others out there and the install process was easy. Hope it continues to work good.

6 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

RemotePC

Having used (and continuing to use) other iDrive products, it was worth investigating RemotePC for the support of a small number of friends & family. The format, functionality and tooling is intuitive and works well.

6 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Servizio a basso costo ma praticamente…

Servizio a basso costo ma praticamente a bassissima qualità. Non riconosce i pc collegati senza alcun motivo e va rieseguita la configurazione, blocchi continui nonostante la buona connessioni e mancato riconoscimento tastiere remote su alcuni portali e/o software.

14 avril 2022
Avis spontané
Logo de RemotePC

Réponse de RemotePC

Hi, please contact our support team: remotepc.com/support

Noté 1 sur 5 étoiles

RemotePC (owned by iDrive) support is…

RemotePC (owned by iDrive) support is non existstent. No matter you are a paid customer. Chat function support can’t solve anything. And emails are not answered. Seems like HQ is based in a country like India and don’t hire support employees.

6 novembre 2021
Avis spontané
Logo de RemotePC

Réponse de RemotePC

Hi, we can review your account, please contact us: remotepc.com/support

Noté 1 sur 5 étoiles

Poor

Poor. CPU usage kept randomly going up to 100% for no reason - discovered it was Remote PC.

Uninstalled and killed my account - only to find that it still has some parts installed that are causing my machine to have a kernel panic. Useless.

11 mars 2021
Avis spontané
Noté 1 sur 5 étoiles

Very poor software and worse support.

Very poor software and worse support.
You cannot use the native resolution of you monitor unless you use scroll bars or best fit option which makes everything blurry. By far the worst fault.
No usb redirection
Useless support.
Stutters and generally slow compared to others

6 mars 2021
Avis spontané
Noté 1 sur 5 étoiles

Refund request ignored

After installing the software, it quickly became apparent that it would not work for my needs (you need to install the software on the PC you will be remoting to; knowing the IP info of the PC is not enough).

I made a refund request a week ago which has been ignored.

15 février 2021
Avis spontané
Logo de RemotePC

Réponse de RemotePC

Hi, our support team can help: remotepc.com/support

Noté 1 sur 5 étoiles

Software doesn't work, support useless

I signed up for the trial, and it would not work on my MacBook. I am looking for an alternative for my company as we are moving from LogMeIn, which is so expensive. However, not once have I been able to achieve a successful remote connection. A sales executive contacts me to offer help, but doesn't do anything to help. The help support people take days to respond to emails and don't read the emails correct (for example, they responded to ask to create a remote session and to let them know a time, I said after 10am on the 3rd, they sent me a link to login BEFORE 10am on the 3rd. I respond to state I already said I can't do before 10am, and again waiting for a reply). Now closing the account. I cannot recommend this service, the customer care and speed of response is appalling and I cannot even rate the software because I can't use it! So many other options out there for something to be this much hard work.

3 janvier 2020
Avis spontané
Logo de RemotePC

Réponse de RemotePC

Hi, our support team can assist: remotepc.com/support

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