Renew Avis 

The team at Renew where fantastic at helping me with my first claim on content insurance, I couldn't have asked for anything better, they were super helpful and got everything done really quick.

Very efficient. Would recommend company.

Very pleased with the fitting of my carpet and wooden flooring great job and friendly fitters. Thanks

Excellent service - floor laid quick and efficiently- cleaned up as they worked and afterwards -

Excellent communications and a swift response to our requirements.

We really liked the work of the company. Starting with the correspondence with the manager (cordial, on time, clearly), ending with the professionalism of the crew

Accidentally spilt paint on carpet was unable to remove it Called insurance company to find out if I’m covered for this type of accident was put in contact with renew now and it was all sorted in the same day
Incredible service and great outcome.

I have had a first-class experience with Renew, and all down to your excellent operative, Carol. I initially accepted the deal from Renew for a replacement carpet and Carol contacted me several times due to delays while other work was done in the room where a carpet had been damaged. Every time, Carol was extremely efficient and also friendly and cheerful, inspiring confidence. I finally changed my mind and decided to go with a local carpet firm; this was no trouble and Carol made the arrangements with her usual good humour and competence. You have a real star in your company!

Geoff was amazing on our visit to our home !!! He explained everything and all options available . Great service from start to finish and very smooth no complications at all happy customer guys thanks 😀

Following an accident on our dining room carpet with black bitchumin paint, we contacted our Insurance Company,who, in turn, very promptly contacted your company.We were contacted by your Inspector, Mr Tony Price, who arranged a home visit/ inspection.He kept us updated throughout these arrangements and arrived at our home.Mr Price is such a polite,very well mannered gentleman

Our inspector called today at the appointed time, and with the necessary COVID protection. It was a pleasure to meet a down to earth person who went into great detail to explain what happens now in regarding the claim, how the company will order the replacement (in this instance a new lounge carpet which because our place is open plan this also included the diner, the stairs and top landing). Colin was obviously very proficient in this regard, so well done Renew!

Absolutely shocking service. Gained the replacement value of fire damaged items by using a 50% discounted item. This was after 6 weeks of procrastination. We will be taking this further. Avoid at all costs

Very good at what they do and they do it well
a very happy and satisfied customer
thank you everyone who dealt with us

Very helpful and friendly service. Everything was organised really quickly so that I had a dining table in time for christmas

Sorted our new carpet very quickly great service .

Really quick response to my claim dealt with politeness,efficiency,professional would highly recommend.

Insurance Claim after water damage

Renew was extremely helpful in ensuring that the claim was dealt with in an effective and friendly manner. My options were explained clearly and all the staff particularly Carol were very helpful.

We have not had the floors fixed yet so no carpet but have had a couple of calls from your men asking when they can come but when the man came with the samples he very polite and nice.