These guys make one of the most stressful things to go through (moving house) a load easier. Their service is second to none - Amardeep, Tom, Michael, Donna - 11/10 for these guys!! Amar in particular... Voir plus
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Lisez les avis des autres
Nervous and with little understanding of the process, I called for some help and insight, where I was connected to Michael! He explained the entire process with clarity, transparency and patience wh... Voir plus
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I was apprehensive about the process but Chelsea called me and walked me through the process and clearly answered my questions whilst putting my mind at ease. I also spoke to Michael who was nothing... Voir plus
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Honestly, I didn’t even know guarantor services existed until recently then I came across RentGuarantor. I went through quite a few stressful days trying to get all the admin bits sorted, and Donna re... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
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4,6
Excellent
419 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Donna is an absolute diamond
Donna is an absolute diamond! Sorted everything for me leaving me stress free, can't thank you enough! All the Best Donna! And Thanks Again...
21 avril 2026
Avis spontané
Jo was lovely
Jo was lovely. I was very stressed about the process, being the first time and she took time to review my application on the phone and explain everything.
16 avril 2026
Avis spontané
Réponse : RentGuarantor.com
Hi Louise
Thank you for your lovely review.
Jo is fantastic and we are so happy to hear she was so lovely and helped explain the process to you.
Best wishes in your new home
The RentGuarantor Team
So easy and very helpful
So easy and very helpful, looking forward to working with them.
15 avril 2026
Avis spontané
Réponse : RentGuarantor.com
Hi Paul
Thank you for your lovely review.
We are so happy everything was so easy and very helpful! We look forward to working with you too!
Best wishes
The RentGuarantor Team
Thank You Michael
Nervous and with little understanding of the process, I called for some help and insight, where I was connected to Michael! He explained the entire process with clarity, transparency and patience which I so appreciated. It filled me with hope and confidence going into the application. Thank You!
Also, I flippin' loved the hold music, couldn't stop dancing!
15 avril 2026
Avis spontané
Réponse : RentGuarantor.com
Hi Wendy
Thank you for your lovely review!
We are so happy that Michael was so helpful and patient, he is fantastic! Also love that you love the hold music, nothing like a good dance in our opinion!!
Best wishes in your new home
The RentGuarantor Team
Best piece of the house move puzzle!
These guys make one of the most stressful things to go through (moving house) a load easier. Their service is second to none - Amardeep, Tom, Michael, Donna - 11/10 for these guys!! Amar in particular looked after me through my interaction with the company. He took ownership, explained everything in an easy to understand way and got the job done. Kudos! If you need a guarantor, these are well worth paying for!
14 avril 2026
Avis spontané
Réponse : RentGuarantor.com
Hi James
Thank you for your lovely review
We are so happy to hear that you loved our service and what a great shoutout to the team!! We agree wholeheartedly with you(but we are biased!!). It's wonderful to hear we helped reduce the stress load a little and wish you the very best in your new home!
Best wishes
The RentGuarantor Team
Very let down
I used this company months ago because I was desperate to secure a flat and was given no other option, and at first glance it all appeared a promising solution. However, as a young person with no savings and a low income at the time, the only people who helped me in this situation (luckily) was my family, who paid this idiotic company in full. Every other option I could have managed, such as to pay in instalments, was denied me because of poor credit score and low earnings. Yet is that not literally the point of the company, to help people who can’t afford to pay a deposit because of those problems exactly? All this caused me was a lot of tears and further unnecessary stress. It’s only because I was lucky enough to have family who were readily able to help me and step in that I was able to secure my flat, but not everyone may have that option. This company was effectively no help to me at all. This was months ago, but I have been angry and bitter about this since and as I’m now moving on to better places, I feel compelled to finally say something. I felt severely let down and would only recommend this company to my worst enemy.
1 juin 2025
Avis spontané
Réponse : RentGuarantor.com
Thank you for your review Katie
All feedback is important to us, and we are sorry to hear that you are not happy with our service and felt let down.
We would be happy to discuss directly with you so we can review the specific detail of your circumstances, please contact us at info@rentguarantor.com if you wish to discuss your concerns directly with us.
It is worth noting that we do offer a payment plan via third-parties, but we do not offer credit ourselves so payment plans are available if customers meet the Third-Party providers eligibility criteria, which is detailed on our website. We were however able to offer you our rent guarantee which means you would be able to secure a property with a professional guarantor in place.
We note that you detailed that the point of RentGuarantor is to help people who can't afford to pay a deposit. RentGuarantor provides a trusted, professional UK rent guarantor for tenants, which opens up a wider choice of rental properties and protects loved ones from financial risk, we do not deal with tenant deposits.
Once again thank you for contacting us and please do not hesitate in contacting us directly to discuss further if required.
Best wishes
The RentGuarantor Team
Great service,I will highly recommend…
Great service,I will highly recommend this company .
10 avril 2026
Avis spontané
Réponse : RentGuarantor.com
Hi David
Thank you for your lovely review!
We are so happy that you found our service was great and would recommend us!
It means a lot!!
Best wishes
The RentGuarantor Team!
As an independent student finding a…
As an independent student finding a house with a guarantor as a requirement was really discouraging until rentguarantor made it possible for me. I get to now apply for houses with my friends without worrying about the guarantor aspect
9 avril 2026
Avis spontané
Réponse : RentGuarantor.com
Hi Sana
Thank you for your lovely review!
We are so happy we could help you with a professional guarantor.
Best of luck in your new home with your friends! Exciting times!
The RentGuarantor Team
Excellent customer service I’d of gave…
Excellent customer service I’d of gave them a five no ones perfect not even me highly recommended they took any difficulty’s I had in to consideration and there advice and support was outstanding excellent customer care from Danielle highly recommended service with excellent staff customer services
2 avril 2026
Avis spontané
Réponse : RentGuarantor.com
Hi Jamie
Thank you for your review.
Its fantastic to hear that you loved our service and Danielle provided excellent care and support.
Best wishes in your new home
The RentGuarantor Team
Very helpful staff
Very helpful staff. Spoke to a man named Amardeep who was very kind and helpful.
27 mars 2026
Avis spontané
Réponse : RentGuarantor.com
Hi Mohammed
Thank you very much for your lovely review and shout out to Amardeep, he is fantastic and we are so happy you found him so helpful and kind.
Best wishes in your new home
The RentGuarantor Team
Fantastic and speedy service
Fantastic and speedy service. Professional and empathetic towards their clients. Thanks Jo.R
27 mars 2026
Avis spontané
Réponse : RentGuarantor.com
Hi Joselyn
Thank you so much for your lovely review and shout out to Jo! We are so happy we could help and that you found Jo to be professional and empathetic.
Best wishes in your new home
The RentGuarantor Team
Quick response on the phone
Quick response on the phone, even when they were about to close. Michael helped with the application and answered my questions and more. Thanks for your assistance.
26 mars 2026
Avis spontané
Réponse : RentGuarantor.com
Hi What's Occuring!
Thank you for your lovely review. We are so happy to hear that Michael was so helpful and was able to support, we are always happy to help!
Best wishes
The RentGuarantor Team!
Rent Guarantor got straight into…
Rent Guarantor got straight into helping me with my application and it has only taken around 5 days to get an acceptance. I would like to thank all members of the team that I have spoken to over this week and thank you for approving me.
26 mars 2026
Avis spontané
Réponse : RentGuarantor.com
Hi Donald
Thank you for your lovely review and we are so happy we could help you and that you found all the team so helpful
Best wishes in your new home
The RentGuarantor Team
I love it
I love it. It’s helped me in my very difficult time.
Could you please try to make the paperwork little bit easier?
Thanks
25 mars 2026
Avis spontané
Réponse : RentGuarantor.com
Hi Wajehurahman
Thank you for your lovely review.
We are so glad we could help but sorry to hear about the paperwork.
We do our best to keep administration to a minimum however we do have to ensure that we have checked everything we need. We are always available to talk through your application and support in any way we can.
Best wishes in your new home
The RentGuarantor Team
Great experince
Great experince especially with Kaz C.
Kaz C. was always giving me excelent advice and direction in a very long and complicated process.
24 mars 2026
Avis spontané
Réponse : RentGuarantor.com
Good Morning Boris
Thank you for your lovely review
We are so happy you had such a great experience and so happy to hear that you found Kez gave you excellent advice and direction!
Best wishes in your new home
The RentGuarantor Team
Very understanding very helpful 100%…
Very understanding very helpful 100% recommendations
17 mars 2026
Avis spontané
Réponse : RentGuarantor.com
Hi Martin
Thank you for your lovely review!
We are so happy you found us helpful and understanding and thank you for the recommendation!
Best wishes in your new home
The RentGuarantor Team
Very easy to work with and provide an…
Very easy to work with and provide an excellent service.
16 mars 2026
Avis spontané
Réponse : RentGuarantor.com
Hi Ross
Thank you for your lovely review.
We are so happy you like our service and find us easy to work with. We are always happy to help
Best wishes
The RentGuarantor Team
Jo R, FANTASTIC
JO R was fantastic with my claim, helped me massively I can’t thank her enough. Very efficient and made a decision within minutes on the phone. Lovely service, great service 👏🏻 thank you Jo appreciate you
10 mars 2026
Avis spontané
Réponse : RentGuarantor.com
Hi Elizabeth
Thank you for your lovely review!
Jo is absolutely fantastic and we are so happy you think so too!
We are so happy we could help you and wish you the very best in your new home!
Best wishes
The RentGuarantor Team
Excellent customer service
Many thanks to Danielle who went over above to resolve a few little issues.
12 mars 2026
Avis spontané
Réponse : RentGuarantor.com
Hi Wendy
Thank you so much for your lovely review
We are so happy that Danielle was able to support you and help you resolve your issues.
Best wishes
The RentGuarantor Team
They try to help me but kind of useless…
They try to help me but kind of useless as the states come back saying that they don’t accept companies besides you have to pay in full before moving to the property and immense amount of money
11 mars 2026
Avis spontané
Réponse : RentGuarantor.com
Hi Brian
Thank you for your review.
We do have a list of Letting Agents that we can provide to tenants once approved for our RentGuarantor service.
If the Letting Agent you wished to use does not accept, or is unwilling to accept, professional guarantor services, we can keep your application open for up to 60 days from the date of approval to allow you time to find an alternative property with a Letting Agent who accepts professional guarantor services.
If you wish to discuss your concerns with our team to see if we can support further please email info@rentguarantor.com and we will do our best to resolve any issues you may have.
Best wishes
The RentGuarantor Team
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