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À propos de l'entreprise


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

10 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

The best bra ever!

I’ve never written a Trustpilot review before, but after receiving my Airbra yesterday and wearing it all day, I felt compelled to share my experience.
I’ve been searching for a non-wired bra that offers both lift and a flattering shape for a long time. After trying countless disappointing options including some very expensive, celebrity endorsed brands, I decided to take a chance on Renue.
I’m so glad I did. The fabric is incredibly soft, easily the most comfortable I’ve ever worn and the shape it creates is truly flattering. I absolutely love it and won’t be purchasing from anywhere else again.
Thank you, Renue, for creating something genuinely exceptional!

21 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Don’t look anywhere else for bras!!

I’ve never written a review before, but I have to for RENUE because it’s been such a find. I wore their bras while breastfeeding, which were genuinely the best nursing bras I used, and now moving on to their CloudAir range has been a total game changer compared to any other bras I own! The bras are unbelievably soft, incredibly comfortable, and yet give such a beautiful, flattering shape, a combination I’m yet to find in other brands. I also have one of their thongs and the Brazilian brief, and they look stunning with the bras. Everything fits true to size and my order arrived the very next day. I honestly can’t recommend this brand highly enough!

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

LOVE the maternity bras

I have three of the maternity bras now in black, white and espresso, as well as the reversible pink bra - the quality is absolutely amazing! I am obsessed with these bras, they are so soft and comfortable that I will actually keep wearing them after breastfeeding - nothing else I have tried even compares. I am either washing or wearing these bras. I now have some of the knickers on order too - excited to try more RENUE products.

6 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Faulty, cheap products with zero reply from them at all!!!!!!

I purchased the wireless bra which was heavily creased and dented when it arrived and therefore unusable. To return not only do you pay for the postage but they take an additional fee for restocking even if the goods are faulty. I've emailed several times, messaged them on Instagram and am being completely ignored. Just another cheap influencer brand with poor quality products with no care at all for the customers she is taking money from. Shocking.

4 février 2026
Avis spontané
Logo de RENUE

Réponse de RENUE

Thank you for your feedback and we’re very sorry to hear about your experience. We take product quality and customer care extremely seriously, and it’s always our goal to ensure every order arrives in perfect condition.

We responded immediately to your Instagram message, which led us to check our junk folder and find your earlier email. As soon as we located it, we replied straight away, offering a replacement bra at no additional cost and confirmed we never charge customers postage or processing fees for faulty items.

Unfortunately, certain minor dents or creases can occasionally occur during shipping, which is completely out of our hands, but we always aim to resolve these cases quickly to ensure our customers are fully satisfied. We pride ourselves on producing high-quality products, and we are disappointed that this was not the experience you received.

We look forward to hearing from you following our reply so we can make this right.

Best, the RENUE team x

Noté 5 sur 5 étoiles

Wow this underwear is the best

Wow this underwear is the best! It’s incredibly soft fabric and it feels so comfortable. I am really fussy about my underwear and have struggled to find something that ticks all the boxes. So I am delighted and will be purchasing the pink set next.

30 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I’ve been searching for underwear and…

I’ve been searching for underwear and loungewear that’s comfortable but still feels special, and RENUE has absolutely nailed it. The fabrics are unbelievably soft (honestly the kind of pieces you don’t want to take off), and the fit is so flattering without being restrictive. As someone who really values sustainability, it’s refreshing to buy from a brand that actually cares about its impact. RENUE feels like a little luxury that you can justify wearing every day.

9 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The BEST!!

I have been a RENUE customer from the start (2020!) and I was so excited when I saw they had relaunched. The new collection did not disappoint!! Everything feels a million times softer and the fit is so much better, it's all I wear now! I have told all my friends and family about it and now they're huge fans too. Thanks so much RENUE for changing the underwear game! Can't wait to order the new loungewear stuff

5 août 2025
Avis spontané
Logo de RENUE

Réponse de RENUE

We're so pleased to hear you like our new collections and thank you so much for your continued support! We have lots more exciting things to come so keep your eyes peeled! RENUE x

Noté 1 sur 5 étoiles

Worst purchase I made last year

I was really excited to make a purchase from Renue but it was honestly one of the worst buys I made last year, especially the bra. The quality is awful and the bra clips constantly come undone, making for a pretty awful experience. I also had to pay postage to exchange my size despite claiming free exchanges on the website (after speaking to customer service about this, they said that this was because some small companies charge you to return + additional postage and they don't do this, I've personally never heard of this in my life?). I wanted to support a small, sustainable brand but taking the risk definitely didn't pay off and it was a real waste of time and money - sad.

16 décembre 2022
Avis spontané
Noté 2 sur 5 étoiles

Friendly but disorganised

The brand's sustainable ethos is admirable, the fabrics are great. That's it for the positives, unfortunately. I spent 200€ for 2 bras and 3 thongs, of which only 1 bra and 2 thongs fit. The size charts on their homepage do not reflect the actual sizes. I ordered all items according to the chart, in the same size, but each item fits completely differently. There is no consistent sizing.
The customer service is kind and helpful but completely disorganised. I asked for an exchange due to the confusing sizing, which they did for me, but then I received the wrong exchange bra. Also, the new thong I got in size M is still smaller than the other models in S that fit me well. I now have 4 items at home that I can't wear. That is not sustainable, and the expensive price for such a bad organisation and sizing is unjustified.
In short, this company needs to improve their sizing and their organisation. I would not recommend buying from them unless you know exactly which items will fit you.

4 mars 2022
Avis spontané

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