Repricer.com Avis 

137
•
TrustScore 3.5 sur 5

3,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

After 8 or 10 years with repricer, during which time it worked well for the most part; I expressed the likelihood that I would not renew for another year on grounds of cost. It may be coincidence but... Voir plus

Noté 5 sur 5 étoiles

We are really happy with our experience with Repricer. It’s easy to use, efficient, and ensures we stay ahead in the market. What truly stands out is the amazing customer support, especially from Kerr... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The repricer is acceptable. The interface it ok. But if you want to cancel they come up with something that you have to cancel 14 days before the end cycle or they will charge another month. Didn't m... Voir plus

Noté 1 sur 5 étoiles

Repricerexpress has now migrated to repricer.com which is part of edesk. The complicated interface is hugely frustrating. Many useful features of repricerexpress are completely missing. Our sales have... Voir plus

À propos de l'entreprise

  1. Services aux entreprises

Écrit par l'entreprise

Find out why and how your competitors are winning against you, then target them with specific rules that make sure you win back the sale. On Amazon, compete differently with FBA, MFN, SFP, Buy Box winners and Amazon itself. Reprice on both catalogue and non-catalogue eBay products.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

137 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(137)

7 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Repricer is one of the slowest programs…

Repricer is one of the slowest programs I've ever used. When you're moving around in the system, it takes 5 times longer because the system is simply slow. They have an integration with Linnworks, but after being on line with their customer service forever, the conclusion is that it is not working.The program is too expensive to not work right. Their eDesk product is amazing, which is why we went with Repricer, but it simply isn't a good product.

Update: After working with our customer service rep, they were able to fix the slowness of the system. They were very responsive to my review and I appreciate that help.

30 mars 2023
Avis spontané
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Réponse de Repricer.com

Hi Chris,

I'm sorry to hear you've had a poor experience so far with Repricer. I believe our product manager and your Customer success manager have reached out to you and working with you to turn this around for you. If you need any more assistance please do reach out to us and we really do hope we can turn this review around.

Best,
Eamon

Noté 5 sur 5 étoiles

Brilliant as always

As always brilliant! has helped us immensely on repricing and any issues their support is quick and reliable. This literally pays for itself.

Thank you

19 janvier 2023
Avis spontané
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Réponse de Repricer.com

Thank you Ronak for taking the time to leave us a glowing review! We're thrilled to hear that our repricing tool has been helping you immensely and that our support team has been quick and reliable in resolving any issues you've encountered. It's fantastic to see that our tool has been such a valuable investment for your business and that it's paying for itself. We appreciate your business and look forward to continuing to support you in your repricing efforts!

Best,
Eamon

Noté 5 sur 5 étoiles

Great customer service / chat

Great customer service / chat! Resolved issue in a few minutes!

5 janvier 2023
Avis spontané
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Réponse de Repricer.com

Hi Vlad. Our customer service team are consistently trying to up their game and loves to see feedback and praise like yours come through in reviews. Best Wishes Eamon

Noté 5 sur 5 étoiles

Great support!

Online chat support from Oleksandr was first class. The issue was resolved in minutes and even answered a second query I had. All up and running now. Thank you!

11 décembre 2022
Avis spontané
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Réponse de Repricer.com

Hello Fidum Group. Thank you for taking the time for leaving this great review of Oleksandr. Everybody on our team should try and make sure our customers receive 1st class service and get onboard with Repricer as quickly and effective as possible.

Best
Eamon

Noté 5 sur 5 étoiles

A+ support team

The support team really know what they're talking about. They understood perfectly what I was trying to communicate even though english is not my first language and for the same reason, were able to resolve the issues I was having understanding the way Repricer events work. Highly recomend!

14 novembre 2022
Avis spontané
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Réponse de Repricer.com

Hola Santiago. Muchísimas gracias por estas palabras generoso. Los del support somos muy orgulloso por escuchar que hacemos nuestro trabajo bien. Gracias, Eamon jefe to Servicios de clientes.

Noté 5 sur 5 étoiles

Great repricing tool so far

Great repricing tool so far. Just setting it up and it has some great features that I have not found in other programs.

31 octobre 2022
Avis spontané
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Réponse de Repricer.com

Hi Eddie,

Thank you for this great review. We have a lot of features being released over the coming months so stay tuned. YOu will get notifications in the application and in your email.

Best,
Eamon

Noté 5 sur 5 étoiles

Repricer, product costing and business information in one package.

We are trialling Repricer and will be subscribing when our trial period runs out at the end of this week. We have used other repricers (Bqool and M2E) but neither come anywhere close to the functionality of Repricer. In addition to comprehensive repricing you are getting a product costing tool and a pretty good Business Information System. I could detail at length where Repricer scores over the opposition (and I expect to find more in the coming weeks) but for now I'm satisfied that our business can't do without it.

27 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazing piece of kit Better than other market leaders

Amazing piece of kit we used Feedvisor fro 7 years and switched to these guys not only for price but features/options and functionality.

Second to none service, helpful responsive and available the drop of a hat.

I paid x 10 for FV and had an account manger call once a month, wish I knew about Repricer sooner

1 septembre 2022
Avis spontané
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Réponse de Repricer.com

Hi Chris, If you have any improvement requests our product manager is always glad to get them and if support can help with anything let me know. Eamon

Noté 5 sur 5 étoiles

Absolutely amazing customer service…

Absolutely amazing customer service with amazing results in this product. I highly recommend anybody that is wanting to upscale their business to use this product.

18 août 2022
Avis spontané
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Réponse de Repricer.com

Thank you for this awesome Feedback Ean. It means a lot to the Customer support team and to the wider Repricer team.

Noté 5 sur 5 étoiles

The customer service is second to none…

The customer service is second to none and in every interaction displayed professionalism and knowledge.

31 juillet 2022
Avis spontané
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Réponse de Repricer.com

Thank you very much for this kind review. All of us here in customer support love to see this positive feedback

Noté 5 sur 5 étoiles

Prompt chat

Prompt chat. Very quick solution.

24 juin 2022
Avis spontané
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Réponse de Repricer.com

Thanks Ralph, I'm sorry for not saying thanks sooner, Eamon

Noté 5 sur 5 étoiles

Chat facility very helpful

Only been using it for a day so limited experience but so far found it helpful and any questions I have had have been answered very quickly and very informative

21 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

More expensive than the others & not as good

Not only is it much more expensive than its alternatives, it will let your competitor reprice faster than you. They tried to tell me it was instant pricing, but it simply wasn't.

11 février 2022
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Réponse de Repricer.com

Hi Oome, WE've requested some confirmation of your account from you which we haven't gotten yet. I've been looking for your account so I can get a bit of a background on the issue you are reporting. We don't claim to be the cheapest repricer. We charge a fair price for what we think is a great service packed with features that is more than just simple price adjustments. We use Amazon API as does every other repricer and occasionally Amazon may have their own technical issues if you are staying within the limits and guidelines they set out.

Noté 5 sur 5 étoiles

fast service!

I had an issue where my max price overtook my entire price on Amazon, therefore making the products inactive.. I jumped on chat and the rep told me where I went wrong and now the sales are coming in. great product! Im only on the trial period but Im already a believer.

28 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Repricer.com has excellent customer support

I contacted Repricer about an issue I was having with linking it to my Walmart Seller Account. Anna promptly made short work of the problem. She was friendly, professional and extremely efficient. She resolved my issue and had me up and running in no time. I'm very satisfied and as a result would wholeheartedly recommend Repricer without hesitation.

5 janvier 2022
Avis spontané

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