I've used Reptiles By Post a few times now as my local stores don't stock Dubias! So far I've had a great experience. Love that I can track the delivery through the Shop app, and they arrive in a shor... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Some of the bugs are smaller than I would expect but it's a regular service we have had for a while and ensures we don't run out of live food for our frogs and lizard so for that reason I would recomm... Voir plus
L'entreprise a répondu
I was a tad apprehensive about using a business that I hadn’t before. Big mistake on my part. Prices were really good. Delivery explained clearly on website. Tracking was excellent. Products packaged... Voir plus
L'entreprise a répondu
Absolutely amazing company. Was let down by another supplier and they did all they could to get me what I needed on time. So appreciated. Will be staying with them from now on ♡
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Écrit par l'entreprise
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Coordonnées de contact
Royaume-Uni
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick delivery and exactly what I…
Quick delivery and exactly what I ordered, would use again no problem
25 août 2026
Réponse de Reptiles By Post
Thank You, Rebecca
Product great and looks really good…
Product great and looks really good only downside to the experience was delivery left outside in the rain after I’d changed delivery date
18 août 2026
Réponse de Reptiles By Post
Thank You, Saville
Mealworm pot was crushed and some…
Mealworm pot was crushed and some mealworms was in packaging as lid was slightly off the container
25 août 2026
Réponse de Reptiles By Post
Hi Gary, sorry to hear that your order had been mishandled by the couriers. If there were any issues with the mealworms themselves please let us know at info@reptilesbypost.com
Great service
Quick dispatch, delivered via courier & all critters alive & well.
Great service, will definitely be ordering again.
25 août 2026
Réponse de Reptiles By Post
Thank You, Laura
Easy to order and dispatch time was…
Easy to order and dispatch time was excellent, however there was way too much packaging. The Bulb could have been placed in a smaller cardboard tube. That being said I would use again, and would recommend.
24 août 2026
Réponse de Reptiles By Post
Thank You, Chris
Fantastic as always
Fantastic as always, great value and quick delivery. Never shop anywhere else for my leopard gecko supplies! :D Thank you guys!
24 août 2026
Réponse de Reptiles By Post
Thank You, Melissa
The only place i will ever buy my…
The only place i will ever buy my beardie food from again! You can tell they care about all animals, even the live feeders before they arrive which makes it so much easier. Prices are perfect and the delivery is awesome!
24 août 2026
Réponse de Reptiles By Post
Thank You
Great live locusts
Great live locusts, all in good order, always get good quality from reptiles by post as opposed to other sites who have the habbit of sending unknown creatures mixed in
24 août 2026
Réponse de Reptiles By Post
Thank You, Suzanne
Excellent customer service and very…
Excellent customer service and very happy animals at my end!
Thank you!
100% recommend
17 août 2026
Réponse de Reptiles By Post
Thank You
Fantastic service
First time ordering from you guys and what a service. I ordered at 5am and my order was with me the next day. I have set up a subscription service with you for all my feeders.
24 août 2026
Réponse de Reptiles By Post
Thank You, Saffryn
Great service product highly recommend…
Great service product highly recommend using them if ur looking for live reptile food
3 août 2026
Réponse de Reptiles By Post
Thank You
Great company good packaging nice…
Great company good packaging nice people i had an issue and they dealt with it immediately no problems at all
17 juillet 2026
Réponse de Reptiles By Post
Thank You, Sinead
Always good
Always good, efficient service and live food lasts until next delivery so never run low. Happy Frog, happy customer
22 août 2026
Réponse de Reptiles By Post
Thank You, Louise
Excellent products
Excellent products, all alive and healthy, well packaged and quick delivery. Will use from now on.
20 juillet 2026
Réponse de Reptiles By Post
Thank You, Rachel
VENUS FLY TRAPS
Perfect!! Happy with how easy it was to order and they arrived quick and still alive.
Maybe a tad more filler around the plant pots but that's my only complaint
17 août 2026
Réponse de Reptiles By Post
Thank You, Lyndsey, will pass your feedback on about the plant packaging!
Food wasn’t delivered kept receiving…
Food wasn’t delivered kept receiving emails saying transaction failed . Contacted by email with a response to update shop account. Went in updated card details still failed transaction. In the end had to go bye live food locally. Still not sorted !
14 août 2026
Réponse de Reptiles By Post
Hi Clare. Your payment details are confidential info which we don't have access to, and when they need to be changed because your card has expired, this is something you have to carry out yourself on your end. We sent you details on how to change your payment details via the shop app, but unfortunately this is all we can do to help.
Réponse de Reptiles By Post
Thanks Libby!
Ordered some live insects never turned…
Ordered some live insects never turned up ask for a refund and been ignored.
13 août 2026
Réponse de Reptiles By Post
Hi Darren - This is simply untrue - Your order was shipped on the 12th of August and delivered on the 13th of August - DPD Tracking number 15976516472702
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.