Resume Writing Group Avis 

240
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amy B did an excellent job putting together my experience and skills into a compelling resume and cover letter. All of this was done within such a short time period that I'm in awe. I highly recommend... Voir plus

Noté 5 sur 5 étoiles

My experience was great, the company as a whole really works with you, to make sure your resume represents you in the best way possible. I worked with a patient, kind, understanding writer by the na... Voir plus

Noté 1 sur 5 étoiles

They guarantee you will find a job within 45 days of using the resume they write for you, and then when you don't find that job using their resume, they ghost you. I've left them numerous emails and p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Positive experience and the resume final quality resuscitated hope that I can be hire at the best career opportunity that I searched for a long time. In the beginning, it can be a little concern beca... Voir plus

À propos de l'entreprise

  1. Institution éducative
  2. Association ou organisation

Écrit par l'entreprise

Our resume writing services have won clients jobs with thousands of organizations. We also offer customized cover letters and highly effective post-interview follow-up letters.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

240 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(240)

44 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I WAS NOT PLEASED AND NOT HAPPY WITH…

I WAS NOT PLEASED AND NOT HAPPY WITH THE COMPLETED RESUME. THE COMMUNICATION WITH WRITER WAS HORRIBLE.

8 décembre 2023
Avis spontané
Logo de Resume Writing Group

Réponse de Resume Writing Group

At Resume Writing Group, customer service and communication are our top priorities. That's why we offer phone, email, live chat, and ticket communication with all of our customers. I'm not sure there is another company in the industry that comes anywhere close to our level of communication.

In this situation, the client did a 30-minute phone consultation with his writer. The writer who worked on his project has more than 20 years of experience crafting professional resumes. She fixed dozens of grammatical, formatting, and styling issues with the client's original resume. She also ensured the new resume was ATS-compliant. He also spent a significant amount of time on the phone discussing his project with our client services manager.

After receiving the new resume, the client was offered free unlimited revisions for 30 days if he wanted anything changed. To this date, he has not asked us for any changes, so we don't understand why he is now stating the communication is horrible and he doesn't like his resume if he wasn't even willing to reach out to let us know what he didn't like.

Our promise to all of our clients remains the same:
1. Free unlimited revisions if you want anything changed
2. Unlimited communication with a USA-based, in-house writer with extensive experience
3. 45-Day Money-Back Guarantee if you're not hired using the new resume

If this client wants to take advantage of our 30-day revision policy, he is certainly welcome to do so.

Noté 5 sur 5 étoiles

Resume is very detailed and professional

I am extremely happy with the service this company provides. They are kind, professional they really care about your success. I would highly recommend them. I have been working with a company for 6 months due to my resume.

14 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Don't use anyone else!

From the start, the communication and response was awesome from this company. Have to especially thank Ryan for all the assistance and being so complete with my resume. Would highly recommended this firm for your important project. I hope not to need to update my resume any further however, if I do, this company will be my first call. Top Notch!!

1 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Second time user

This is the second time I use Resume Writing Group over the last few years and I have to say their service is awesome. The end result is optimized for making it through the ATS screening system. The resume is truly awesome and best of all, it makes interviews to happen, which is the whole point...

Thank you for some great work!

1 août 2023
Avis spontané
Noté 5 sur 5 étoiles

I was unemployed for nearly 2 years…

I was unemployed for nearly 2 years before I found Resume Writing Group. They helped me place my order over the phone, explained what they could do to help with my resume, and even pointed me in the right direction for getting a new job. After getting my new resume, I asked my writer for a change and he was able to make the adjustment for me promptly. I got started applying for jobs and the difference was incredible. It took me about three weeks of applying but I got 6 interviews and 3 job offers. I ended up accepting a job where I actually made more than when I got laid off.

2 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Continue your search for resume writing services

I reached out and paid for services with Resume Writing Group back in the fall of 2021. I decided to go with this company because, at the time, they offered “satisfaction/money back” guarantee and they were reasonably priced. After receiving the first draft of my resume, I was shocked and disappointed by the number of grammatical errors and lackluster appeal. I reached out for a revision. The writer returned my resume with 1 or 2 adjustments.

Sadly, I was displeased with both resume options produced, however, I decided to be patient and utilize the final draft during my job search. That was a waste. Thank God I was not unemployed at the time of my job search because the resume they provided grabbed the attention of no one.

I decided to reach out to Resume Writing Group with my concerns. Ideally I would’ve liked my money back, but I understood time had passed (while trying to give their resume a chance) and it wasn’t likely I’d receive a refund. I was willing to settle for another revision. After reaching out, I felt their response was dismissive, lacked a reasonable solution, and my reality was I no longer had faith in their ability to produce a quality resume for anyone other than a high school or college student. I’ve since sought the services of a different company and fortunately received a better quality resume.

My advice would be to proceed with caution. If you’re expecting a resume with a “Wow” factor, this is not the company to go with

20 octobre 2022
Avis spontané
Logo de Resume Writing Group

Réponse de Resume Writing Group

Our team at Resume Writing Group has been successfully crafting resumes for over 20+ years, and we average a 98.4% success rate for getting our clients hired. Although we try to make sure everyone has a great experience with 24/7 customer service via phone, live chat, and email, it is not always possible to please every customer.

In this instance, the customer ordered our services two years ago. She asked for one small change to the resume, which we promptly made for her. We then didn't hear from her for eight+ months. Our money-back guarantee must be claimed within 90 days, which we feel is already pretty generous. In certain instances, we're willing to make an exception, but we can't extend the guarantee forever.

After reviewing the resume our writer put together for the client, we're even more confused by the client's dissatisfaction. We fixed dozens of grammatical errors on her original resume, completely rewrote all of her content, developed a new ATS-compliant format, and ensured the resume met all modern standards.

At the end of the day, we're the only company that offers a money-back guarantee, free unlimited revisions for 30 days, and entirely in-house, USA-based writers. Our team has successfully helped over 150,000 people get hired; and we do our best to help every client.

Noté 5 sur 5 étoiles

Best Work

Reached out to this team after reviewing some samples of their work, all I can say is resume they put together is "THE BEST" I've ever had done.

If your looking to refresh your resume this is the team to use.

KUDOS

29 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Ryan did an amazing job!

Ryan reached out for any additional information needed and responded quickly to any inquiries I had. The turnaround time was fantastic and the end result was great!

18 juin 2023
Avis spontané
Logo de Resume Writing Group

Réponse de Resume Writing Group

Thanks for those kind words, Annette! Our entire team at Resume Writing Group loves to help people with their careers. Please reach us anytime at 1-800-466-3076 or hop on our website if you have any questions.

Noté 1 sur 5 étoiles

Please save yourself the time

Please save yourself the time, energy and money. While attempting to be kind, and hold courtesy for the resume writer as the website indicates. I did not find all my information was loaded within the way that was necessary, the format for the type of resume that I specifically was asking for assistance with came back in a document that was not ATS driven but my master resume copy and pasted with specific information pasted in. The cover letter was helpful. The engagement team that is apart of the organization that I am working is reviewing resume; I am not sure if by asking for the resume to be reworked once if the resume may be refunded. However, at this point I am not satisfied with what I purchased. Please save your time, and potentially money.

‐---------

Based off of the response below, I'd like to clarify a few things. The resume was updated once. I have had it revised 8 times myself. I have received no new emails despite reaching out numerous times. I have only received a notice from trust pilot. I do not trust resumewritinggroup.com based upon these practices.

2 juin 2023
Avis spontané
Logo de Resume Writing Group

Réponse de Resume Writing Group

We were disappointed to read this customer's review given that we went out of our way to help her with her Federal Government resume project and provided a significantly improved resume for her.

The customer has only had her resume for two weeks, our money-back guarantee stipulates you have to try getting hired for at least 45 days because Federal agencies are required to review applications for a minimum of 30 days before making a decision about who to hire. We have followed up with the client and advised her that she needs to give it the minimum amount of time before requesting a refund.

We were also surprised to read this review because the customer reached out to our team and specifically told us how much she liked the new resume and approved the final draft, so we do not understand why she is no longer satisfied. If there is something the customer wants changed, we offer free unlimited revisions for 30 days, so she is welcome to reach out to us anytime and request a change if there is something she doesn't like...

I personally took the time, along with one of my senior writers, to compare the resume we wrote to the customer's original resume; not only did our team fix over 50 separate grammatical errors, we also fixed issues with styling, formatting, missing keywords, and improper sentence structure. The errors we fixed on the customer's original resume included incorrect use of tense, missing punctuation, incorrect capitalization, fragmented sentences, incorrect conjugation, run-on sentences, and passive sentence construction.

Based on our extraordinarily thorough writing process, we were able to make improvements to the customer's resume that will help her every time she applies for a position.

Again, if there is something the customer doesn't like, she is welcome to reach out for a free revision anytime.

-----
Copy and paste of an email we sent to the client 20 days ago advising her she could ask for revisions at any time:

"Hi Tori,

We're happy to make adjustments for you at no additional cost. Please login to your account when you have time and click on the Contact Your Writer button. From there, please let your writer know about anything you don't like. However, please note that the Federal Government does require us to use a specific layout for the information.

Sincerely,
Ryan - Senior Writer & Client Services Manager
www.resumewritinggroup.com (1-800-466-3076)"

------
Copy and pasted response from customer 16 days ago:
"Good morning,

Thank you for getting back to me.
Thank you. I am sorry and I appreciate you all and your hard work
V/r
T Cleveland"
-----
We have now sent the customer another email advising her that she is welcome to ask for changes and letting her know she does need to wait at least 45 days for our guarantee. I'm not sure how we could provide better service than offering to make changes for free, repeatedly following up with the customer (even outside of normal business hours and on weekends), and asking multiple times what we can do to help.

Noté 5 sur 5 étoiles

Absolutely amazing.

I never thought that paying someone to do my resume would actually pay off so after many struggles of looking for a job I decided to go with these guys. I ordered it on 5/22/23. Got it my resume and cover letter within a few days. I'm starting a new job 6/12/23. Sometimes people believe that your resume is good enough. Invest in yourself these guys are great, I got great results. I couldn't even keep up with the interview requests I thought I was going to go insane. Lol

Very pleased that's all I'm going to say.

22 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Resume was flawless

The customer service is great. I explained exactly what I wanted and they made my resume just how I liked it. The turnaround time was quick as well. I submitted my resume to a few jobs and after a week I was receiving constant interview requests and had a new job after just one month. I would definitely recommend this company to my family and friends.

4 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

I was struggling to even get interviews, then I had 3 job offers!

I was struggling to get interviews and decided to get some help. After Resume Writing Group helped with my resume I had 6 interviews within a week or so of starting to use the resume they helped me with and then I had 3 job offers all within 2 weeks of each other. I went from a 48k offer to a 60k offer! I am now asking them to help me update my resume and also help with my LinkedIn page. I wouldn't have gone anywhere else!

5 avril 2023
Avis spontané

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