Retail Resource Avis 

497
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I bought hangers for $ 23 and was charged $ 206 for shipping. how the hell can you rob a customer like that? I will never shop from this company again even though they have great products. I will als... Voir plus

Noté 5 sur 5 étoiles

Very expensive for the actual product I received shipping cost as much as purchase. Never again. After a response from Retail Resource, I will rate their customer service a five star. They h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

One of the pieces was defective when my order arrived. It happens. I've encountered it many times. But what I've never encountered before was the excellent customer service from Retail Resource!! Imme... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The two items purchased work well with what they were ordered for. Our Youth Program now has the tools to showcase their brochures, pamphlets, and other materials highlighting the program for others... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services aux entreprises

Informations provenant de diverses sources externes

The extensive assortment of products for retail stores is the largest in the industry with over 6,000 unique items. From retail store fixtures, to mannequins, to display props and tags; Retail Resource has everything you need to merchandise your store. The products are designed with retailers in mind, with the goal of making the retail store environment more effective and pleasant for the consumer, thereby increasing foot traffic and store sales.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

497 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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3,5

Tous les avis

(497)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Shipping charges too high

Great service, easy to contact a representative for help and answers, but I the shipping charges are too high.

10 mai 2017
Avis spontané
Logo de Retail Resource

Réponse de Retail Resource

It is important to us for our customers to be happy, please see your e-mail for a solution.

Noté 5 sur 5 étoiles

first time ordering from RR and …

first time ordering from RR and customer service is at 100%
GREAT JOB RR!! i will shop again

10 mai 2017
Avis spontané
Logo de Retail Resource

Réponse de Retail Resource

It's our pleasure to have you as a customer. Thank you!

Noté 5 sur 5 étoiles

Fast

Fast, reliable, great service and the product was exactly as depicted.

9 mai 2017
Avis spontané
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Réponse de Retail Resource

It's our pleasure to have you as a customer. Thank you!

Noté 2 sur 5 étoiles

The order process and product itself …

The order process and product itself was fine; however, the shipping quoted to me was approximately $17 and ultimately I was billed $41 for shipping, which I never would have agreed to pay had it been estimated at $41 at the time of order. I don't understand how I can be charged 250% more for shipping without my agreeing to do so in advance.

8 mai 2017
Avis spontané
Logo de Retail Resource

Réponse de Retail Resource

It is very important to us that our customers are happy. Please see a solution sent to you via e-mail.

Noté 1 sur 5 étoiles

No Customer Service or Follow Through

My order was held up for 2 weeks because of a back order on 1 piece and I was not told. No one at Retail Resource checked on the order and when I called about not getting the delivery they got it shipped. It was not shipped on the expected delivery date. I had to call the 3 shippers to find it and then push them to deliver the next day. It was going to sit on the loading dock and ship 3 days later. No one at Retail Resource even checked on this shipment that was supposed to fix a mistake. No one cared about this shipment of fixtures for a new store set up. I finally got a hold of a sales rep and between myself and her pushing the delivery we got it the next day. I think when there is something wrong with a customer order and you are trying to fix it, you would pay attention to the details and make sure everything is going according to the information you gave the customer.
I will not be ordering from them again.

8 mai 2017
Avis spontané
Logo de Retail Resource

Réponse de Retail Resource

It is very important to us that our customers are happy. Please see a solution sent to you via e-mail.

Noté 5 sur 5 étoiles

I was looking for ceiling clips and …

I was looking for ceiling clips and found them on this site. Easy to order, No hassles

7 mai 2017
Avis spontané
Logo de Retail Resource

Réponse de Retail Resource

It's our pleasure to have you as a customer. Thank you!

Noté 5 sur 5 étoiles

Great customer service

Great customer service, was always ready to help, went the extra mile for me. Pleasure shopping by them.

5 mai 2017
Avis spontané
Logo de Retail Resource

Réponse de Retail Resource

It's our pleasure to have you as a customer. Thank you!

Noté 5 sur 5 étoiles

I ordered several baskets

I ordered several baskets. They are great quality & shipping was very fast. Shipping cost was a little high though, but I would definetly recommend ordering from them.

5 mai 2017
Avis spontané
Logo de Retail Resource

Réponse de Retail Resource

Thank you for your order with us!

Noté 5 sur 5 étoiles

My product arrived damaged

My product arrived damaged, but I'm rating Retail Resource a five for their excellent customer service and the ease with which they handled the return.

3 mai 2017
Avis spontané
Logo de Retail Resource

Réponse de Retail Resource

Thank you!

Noté 3 sur 5 étoiles

Customer service is very good

Customer service is very good, but shipping charges are excessive.

2 mai 2017
Avis spontané
Logo de Retail Resource

Réponse de Retail Resource

Thank you for your order! You can always call us to get a freight quote in advance of ordering.

Noté 5 sur 5 étoiles

I DISCOVERED A 5 STAR WEBSITE

My purchase was delivered two days after I placed my order! I couldn't have been happier with the quality of the merchandise & I can't bragg enough about the wonderful customer service help I received with questions I had. I'm so happy I discovered Retail Source!! jn

27 avril 2017
Avis spontané
Logo de Retail Resource

Réponse de Retail Resource

Thank you for your order and your positive feedback!

Noté 5 sur 5 étoiles

GREAT CUSTOMER SERVICE

We ordered 8" purple bows. Unfortunately they were not what we required (not sturdy enough for outdoors but color was good. When I called to find out how to return, the individual was so pleasant, knowledgeable, and efficient, it was a pleasure. Everything she told me was spot on and I received her email with the pre-paid label while we were on the phone.

Would use them if the need arose for indoor bows.

27 avril 2017
Avis spontané
Logo de Retail Resource

Réponse de Retail Resource

Thank you for your order and your positive feedback!

Noté 5 sur 5 étoiles

Very fast shipping good quality …

Very fast shipping good quality products and no issues at alll

25 avril 2017
Avis spontané
Logo de Retail Resource

Réponse de Retail Resource

Thank you for your order and your positive feedback!

Noté 4 sur 5 étoiles

My order was processed quickly and …

My order was processed quickly and arrived quickly as well. Thank you!

22 avril 2017
Avis spontané
Logo de Retail Resource

Réponse de Retail Resource

Thank you for your order and your positive feedback!

Noté 5 sur 5 étoiles

Friendly and efficient

Friendly and efficient! Order arrived quickly.

21 avril 2017
Avis spontané
Logo de Retail Resource

Réponse de Retail Resource

Thank you for your order and your positive feedback!

Noté 5 sur 5 étoiles

Great quality and nice looking!

I was skeptical about ordering plastic necklace display busts, but they are lovely! Very high quality and a nice size. And I received them fast! Thank you!

21 avril 2017
Avis spontané
Logo de Retail Resource

Réponse de Retail Resource

Thank you for your order and your positive feedback!

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