Retro Gaming Arcade Avis 

First of all the item did eventually arrive around 2.5 weeks after it should have done.

However, it came direct from China NOT the UK as they tried to make out.

No tracking information was ever received leading to constant emails back and forth about whether the item was ever going to arrive. Their only answer was either next day, or this week, or it is in transit etc.

The item itself is great but the Retro Gaming Arcade are just a terrible company to deal with.

If they actually put some effort in they could do very well as the item itself is great. But selling items as if they are in the UK when they are not is not going to win them any repeat business or glowing reviews.

You might as well purchase from Aliexpress for less money and you'll get tracking data.

Ships directly from China, poor quality item and massively overpriced. Avoid.

Arrived after nine days, six working days. Unit looks well made and works fine so far, bought the WiFi option. Improvement in communication would help people know a realistic delivery date. I try to support small business whenever possible.

Literally rebranding Pandora box machines and charging much more for them and even not even delivering them.
Just buy one from elsewhere.

In reply to your custom units and software, no you dont.
They are literally the same machines.
You sell this exact machine with your graphics overlaid: youtube(dot)com/watch?v=YxQ2QyLYFiU
If adding your logo is custom then fine. It's custom.

Previously called RetroGamingBox and traded under YELLOWTRADE. Ordered back in 2020 during the pandemic and never received the product. Didn't refund me either despite me asking politely. Was told to go through my bank but YELLOWTRADE had already ceased trading. I got scammed out of £99.99 and there were many other unhappy customers who lost more. AVOID!!!

WiFi option is a treat. Great experience. Thank you.

Absolutely brilliant, delivered as expected and great guy to deal with

UPDATE. After a bit of self reflection, I could have left a more constructive review so here it is. Package was delivered in good time minus extra gaming pads which are on route. The only issue I have with this purchase is Customer Service can be a bit more specific regarding timeframes. I've actually tried the console and its really good. Give a small business a chance in these tough times. Cheers.

Avoid at all costs.
promised a refund,still waiting any excuse to repaying it sending it.
Also claim’s 2 day delivery you wait way longer than that.
would give them a minus score if possible
AVOID AT ALL COSTS

Disappeared for months but now seems to be back, link on the email I received from them redirects from retrogamingbox, postcode matches the one mentioned in the retrogamingbox trustpilot reviews and the details in the email I received match exactly the latest post on the retrogamingbox Facebook page. I'd avoid at all costs, previously they've taken payment for orders that haven't been fulfilled and not answered any enquiries about the missing orders. The websites then disappeared for months.

Used to trade as retrogamingbox, who was closed down for being a scammer. Beware