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Bïrch (ex. Revealbot) Avis 17

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TrustScore 3.5 sur 5

3,7

Service de marketing Internet
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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À propos de l'entreprise

  1. Service de marketing Internet
  2. Entreprise d'automatisme
  3. Service e-commerce
  4. Fournisseur d'accès Internet

Écrit par l'entreprise

Bïrch makes ad campaign management easier and more effective, helping you get better results with less manual work. Automate key tasks across Meta, Google, TikTok, and Snapchat to keep campaigns performing at their best. Custom rules, smart alerts, and clear reporting put you in control every step of the way. Whether launching, scaling, analyzing, or promoting best posts, Bïrch simplifies the process so you can focus on growth, not busywork.

Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

17 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 3 sur 5 étoiles

I tried Birch for about a month to…

I tried Birch for about a month to support my campaign monitoring and performance analysis workflows. While the platform shows promise and has some useful features, it didn’t fully meet my expectations in its current state.

The interface and insights are helpful at times, especially for identifying patterns like creative fatigue, but overall I felt there is still room for improvement in terms of depth, consistency, and actionable recommendations.

That said, I can see the potential, especially with the pace at which AI capabilities are evolving. I’d be open to giving Birch another try in the future after further AI updates and improvements are rolled out.

1 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible

Terrible. Platform wouldn't allow me use financial services verificaiton in Australia, didn't optimize anything while I looked at it over a few days and just didn't do what was advertised. I cancelled and disconnected. Because we spend $500k plus total monthly on ads we then get hit with a $516.30 bill AFTER CANCELLING. I reach out to get a refund and they respond say all of their privacy clauses don't require them to refund and all this other BS. Stay away from companies like this, when you don't use a service, got proof of not logging in and not using it and they send you an email saying this they are just trying to rip you off.

20 novembre 2025
Avis spontané
Logo de Bïrch (ex. Revealbot)

Réponse : Bïrch (ex. Revealbot)

Hi James, we’re really sorry you had a frustrating experience.

To clarify what happened: during the billing period (Oct 18–Nov 18), your connected ad accounts spent over $51,000, while your plan limit was $10,000. That triggered $516.30 in overage charges. These charges are outlined in our Billing page and in the terms you agreed to when signing up.

We know this is not the outcome you expected, and we’re sorry for the inconvenience. The overage system is designed to keep accounts active rather than pausing them, but you always have control to disconnect ad accounts or upgrade plans to avoid this.

We appreciate you sharing your experience. If you’d like to share any additional feedback, we’d be grateful to hear it at support@bir.ch.

Noté 5 sur 5 étoiles

We are using this tool for automated alerts and reports

We are using this tool for automated reports delivery in Slack and some alerts to Slack. This tool is great.

13 septembre 2025
Avis spontané
Logo de Bïrch (ex. Revealbot)

Réponse : Bïrch (ex. Revealbot)

Thanks for the great feedback! 🙌 We’re glad Bïrch helps streamline your reports and alerts in Slack.

Noté 2 sur 5 étoiles

Disappointed by the lack of reliability…

Disappointed by the lack of reliability and support

We've been using Birch to streamline our ad launches, but unfortunately the tool has been buggy and unreliable. Last Friday, due to yet another malfunction, my assistant couldn’t launch the creatives as planned — I had to spend over four hours doing it manually myself.

This defeats the purpose of using a premium service like Birch. For a platform positioned as high-end, we expect professionalism, consistency, and robust support. Instead, the only compensation offered was a 10% discount — a token gesture that doesn’t begin to cover the time lost or the operational issues it caused in my business.

Really disappointed. I hope they take these issues seriously moving forward.

18 juillet 2025
Avis spontané
Logo de Bïrch (ex. Revealbot)

Réponse : Bïrch (ex. Revealbot)

Hi François, thank you for your honest feedback, we're truly sorry for the inconvenience caused.

The issue you experienced was due to a publishing bug that temporarily affected campaign launches via Bïrch. While it didn’t result in any direct cost or performance losses, we understand it caused a frustrating manual workaround during those few hours. However, it is important to note that our engineering team fixed the issue within four hours - outside their regular hours - to minimize disruption.

We also want to clarify that a 20% discount was applied, not 10%, as a gesture of goodwill. We take your concerns seriously and want to reassure you that reliability and strong support are - and will remain - top priorities for our team.

Noté 4 sur 5 étoiles

Good Tool to Manage Ads

Getting to know Birch. It seems like a great tool to help me save time when managing my Facebook ads campaigns. So far, the experience is good.

19 juin 2025
Avis spontané
Logo de Bïrch (ex. Revealbot)

Réponse : Bïrch (ex. Revealbot)

Thank you so much for your kind words and for giving Bïrch a try! We're glad to hear your experience has been positive so far and that the tool is helping you save time managing your Meta ad campaigns 🙏🏻

Noté 1 sur 5 étoiles

As an engineer

As an engineer, I think Bïrch is overpriced and not really worth it. The software itself doesn't offer much functionality and, in many cases, isn't applicable. I've personally tried it and found that it doesn't fit every country or scenario. For instance, many Asian markets prefer purchasing products via Messenger and chatting directly with an admin, something that Bïrch doesn't handle effectively. Its features are rather limited. If you understand Meta's rules clearly, you can achieve similar results without paying anything. Bïrch doesn't actually help you acquire customers or provide meaningful analysis—it simply automates conditions like duplicating or increasing budget when ROAS > 3, or pausing ads below certain thresholds. Considering all this, the Pro version should realistically cost around $29 to $39 per month, certainly not as high as $99.

27 avril 2025
Avis spontané
Logo de Bïrch (ex. Revealbot)

Réponse : Bïrch (ex. Revealbot)

Thanks so much for sharing your thoughts 🙌🏻

Bïrch is designed to help teams save time and stay on top of performance, especially when managing lots of campaigns. Since we work through platform APIs, some features (like creating messaging ads) aren’t available simply because Meta doesn’t yet support them in their API.

We understand Bïrch may not be the perfect fit for every market, but many users see strong value in the time saved, results improved, and decisions made easier.

On pricing, we benchmark against the impact we bring to businesses at scale, but your feedback is truly appreciated and helps us keep improving 🫶🏼

Noté 5 sur 5 étoiles

We are in the women's clothing…

We are in the women's clothing industry. The rules engine is powerful and reliable. It helped us significantly reduce wasted ad spend while improving ROAS. The support team is always quick to help if any help is needed. I highly recommend it!

1 avril 2025
Logo de Bïrch (ex. Revealbot)

Réponse : Bïrch (ex. Revealbot)

Thank you so much for your feedback - we do appreciate it! 🙌🏻

Noté 5 sur 5 étoiles

Bïrch is a highly useful tool

Bïrch is a very useful tool - It takes what would otherwise be time-consuming, repetitive work and streamlines it with smart automation—freeing up time focus on what really matters. The platform is intuitive and reliable, and their support team is responsive and genuinely helpful whenever questions arise.

16 avril 2025
Avis spontané
Logo de Bïrch (ex. Revealbot)

Réponse : Bïrch (ex. Revealbot)

Thanks a lot for your feedback! We value your support 🫶🏼

Noté 5 sur 5 étoiles

We've been using Revealbot to manage…

We've been using Revealbot to manage our Meta Ads campaigns for our boys' fashion business, and it's been a game-changer.

The automation rules save us hours every week. I especially appreciate the flexibility to pause underperforming ads, scale high-performing ones, and send daily notifications — all automatically.

The rule engine is powerful, intuitive, and reliable. Revealbot has helped us significantly reduce wasted ad spend while improving ROAS.

Big shoutout to the support team — they were super helpful during the trial, answering every question we had promptly.

Highly recommended for e-commerce teams looking to scale with smart automation!

16 avril 2025
Avis spontané
Logo de Bïrch (ex. Revealbot)

Réponse : Bïrch (ex. Revealbot)

Thanks so much for the kind words! We're thrilled Bïrch's helping you save time and boost ROAS. Let us know if you ever need a hand with anything - our team is always happy to help! 🚀

Noté 5 sur 5 étoiles

Awesome automation tool

Awesome for automating and fine-tuning our ad campaigns.The features are powerful and intuitive, making it easy to manage everything smoothly. Support team is always quick to help if any assistance is needed. Definitely recommend!

10 octobre 2024
Avis spontané
Logo de Bïrch (ex. Revealbot)

Réponse : Bïrch (ex. Revealbot)

We do appreciate your feedback, thanks a lot!

Noté 5 sur 5 étoiles

Reasonably priced

Nice interface, friendly support team. The pricing is pretty reasonable for Meta automation and reporting

24 septembre 2024
Avis spontané
Logo de Bïrch (ex. Revealbot)

Réponse : Bïrch (ex. Revealbot)

Thank you for your feedback!

Noté 1 sur 5 étoiles

The system is buggy and support is non exsistant

The system is buggy and wouldn't allow us to upload client data, Luckily we were on the trial, and Support is almost impossible to find and I was able to contact someone who had no clue about anything to do with their system. The help menu doesnt cover things like trouble with integration and youtube videos are limited. I am thankful for not being on a subscription and feel this product has along way to go. 1 star is deserved ,.Meta and Google were the issues I had

24 septembre 2024
Avis spontané
Logo de Bïrch (ex. Revealbot)

Réponse : Bïrch (ex. Revealbot)

Hey there, thanks for taking the time to leave your feedback!

First of all, we sincerely apologize that you are feeling this way and that your experience did not meet your expectations.

We have checked your requests and have not been able to find any bug reports submitted by you. We would greatly appreciate it if you could report any bugs you come across to our team at support@revealbot.com - we are always here to help!

It seems like you have submitted 2 support tickets and our team has been quick to respond, addressing all of your questions within just 5 minutes each time. We have thoroughly reviewed each question you have asked and made sure to provide a thorough response. If you have any additional inquiries, please don't hesitate to reach out to us.

We understand that troubleshooting can be a daunting task, and we want to ensure that you have all the necessary resources at your disposal. That's why we have a comprehensive section in our Help Center that is readily available to all our users. You can easily access it here: https://help.revealbot.com/en/collections/1988144-troubleshooting.

Furthermore, we are always happy to share helpful articles with our users upon request, making it easier to find all the answers needed. Please know that we are always here to lend a helping hand in any way we can!

And just a friendly reminder: our main platforms at Revealbot include TikTok, Meta, Snapchat, and Google. Youtube is not in the list of our main integrations. However, here are still some features available for it: https://help.revealbot.com/en/articles/3433439-what-is-youtube-integration-for.

We value your input and are constantly striving to enhance the Revealbot experience. If you have any additional feedback, we would love to hear it! Please feel free to send it our way at support@revealbot.com

Noté 1 sur 5 étoiles

They are very unfair

They are very unfair, guys, similar to a scam. I subscribed to the service because I thought it was interesting. I did not have time to test and work on it and I went on working on my own strategies directly on Meta. Not only they billed me for (NOT) using the service, but they were pretending to get a very expensive extra fee for my spending done OUT of the platform and without using it either one single time !!! I lost 200 USD for doing nothing.

A very bad way to engage clients.

21 décembre 2023
Avis spontané
Logo de Bïrch (ex. Revealbot)

Réponse : Bïrch (ex. Revealbot)

Hi there! Thank you for sharing your feedback with us.

We want to make sure that we address your concerns and put your mind at ease by letting you know that we have already processed a refund for the overage charges, as per your request. We understand that you may have left your review before receiving the refund, which is totally understandable.

We also want to remind you that our billing policy is clearly outlined in the Terms Conditions of Service that you agreed to when creating your Revealbot account. You can also find this information on our website. So the overages refund was granted as a special exception for you.

We take our policies very seriously and our Community Care team always follows them diligently to provide the best possible service for all of our users. If you have any other questions, please don't hesitate to reach out to our team - we are always happy to assist you in any way we can!

Noté 1 sur 5 étoiles

Please be carefull about terms and…

Please be carefull about terms and conditions. If you decide to cancel yearly subscription after some time, it will be hard to get money back.

2 mars 2023
Avis spontané
Logo de Bïrch (ex. Revealbot)

Réponse : Bïrch (ex. Revealbot)

Hello Jan! Thanks for your review.
We are very sorry that you felt this way about the tool.

Annual subscriptions generally come at a discounted price, and they imply that a user purchases a service for an entire year upfront.

All the billing policies and term&conditions are presented at signup and posted on our website. Our support team follows these terms to the letter to ensure high quality service for all users. The team will be happy to assist with any questions you might have!

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