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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been buying from Revo America for over ten Years. My oldest NVR was ten years old and going strong until the power adapter died. I decided to buy a newer model and the improvements are amaz... Voir plus

Noté 4 sur 5 étoiles

Just got my 6 camera system up and running. Had to go and buy a 50' length of cat 6 cable, as one of the supplied 100' cat 5 cables was non-functional, and I didn't want to wait for a replacement, a... Voir plus

Noté 3 sur 5 étoiles

i have had system for a long time and it works fine. only ordered remote control to replace one that stopped working and can not get the new one to work came with no instructions or codes

Noté 4 sur 5 étoiles

REVO Shipping Dept. I have not received my order to date. I can see where the order was made and that it was shipped to my address but, I have not received the system w/8 extra cameras.... Voir plus

À propos de l'entreprise

  1. Fournisseur de systèmes de sécurité

Informations provenant de diverses sources externes

REVO one of the leading sellers of high definition security cameras, DVRs, wireless security cameras, home monitoring solutions and surveillance systems.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

570 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,1

Tous les avis

(570)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I love Revo systems!

I own a medium sized college bar and having cameras is almost a must.
I've used Revo systems for 10 years now starting with the small set I first bought at my local Sam's club.
Recently I've replaced my old equipment with one of their HD systems.
Set up was a breeze.
A few months later one of the cameras quit working and they had it replaced almost overnight. Their tech support and sales people are super helpful and easily accessible.
I've looked at a lot of other systems out there and Revo is hard to beat for their selection, performance, and ease of set up. Anyone with basic DIY skill can be up and running all on their own in little time.

25 janvier 2022
Noté 5 sur 5 étoiles

The support line was easy to access

The support line was easy to access. Less waiting time, less than 3 min waiting time.

To get a reset code was a easy process. Some vendors take days to do this.

The user manual was not good, but the support team save the day. Please keep up the good work.

22 janvier 2022
Noté 2 sur 5 étoiles

Good products, questionable support.

Nice little 2 camera kit packaged so neatly and for a great price. This is the second Revo system I've bought. Real happy with first system but I have had 2 cameras quit working and Revo exchanged 1 of the 2. I sent a email when I ordered this kit to get a replacement camera and never received a return email and the last camera they did replace was supposed to be a bullet as agreed in a phone conversation but they sent me a dome camera.I have called for support, left a message and never received a call back? Maybe Revo cant get any employees?

18 janvier 2022
Noté 1 sur 5 étoiles

These guys never answer the phone and…

These guys never answer the phone and customer service is bad. I needed to return a camera and I was given a RMA number and never received the email that was promised!!! I would give them a negative star if I could

13 janvier 2022
Noté 2 sur 5 étoiles

Poor battery performance

Poor battery performance, will not last eight hours. Yes I know detection has a lot to do with battery performance, but I tried the cameras isolated just to prove a point. Poor design in charger hook up.

24 décembre 2021
Noté 1 sur 5 étoiles

Do Better

Have had problems with recording for over a month. Was contacted by Monica Aleman and told I needed a new hard drive, that I could install. So I did, still the same problem out $300 and now Monica Aleman won’t respond to my emails.

23 décembre 2021
Logo de Revo America

Réponse de Revo America

We do apologize for the issue that you had. It looks like The Call Center manager reached out to you and provided you some suggestions.

Noté 5 sur 5 étoiles

So far 5 stars

So far 5 stars. Very easy to replace an older system. It’s been plug and play. Cameras are incredibly good viewing quality.

15 décembre 2021
Noté 2 sur 5 étoiles

Revo system only works with IE

The cameras are good and the DVR is good. Revo replace several faulty cameras I had., but I’ve always had trouble with them sending me the correct cords and connectors. This is the second Revo system I’ve had. I have issue with my Revo cloud not having any storage or the option to purchase storage. But the real problem I have with Revo is their system only works with Internet explorer. What’s going to happen to my security system when that dinosaur browser goes extinct?

29 novembre 2021
Avis spontané
Noté 4 sur 5 étoiles

REVO is still the best for my security…

REVO is still the best for my security purposes. I love their products. I only give 4 stars because it was a little scary when I ordered online and the third party did not give me a confirmation code for my order which made me keep trying to charge it again and again. I could not reach anyone by phone but I did leave a message and they did cancel the other two charges of $599 and send me a confirmation of my purchase.

22 novembre 2021

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